Niagara Healthcare Reviews 

Terrible company, prey on vulnerable people.

My mother bought an ajustamatic bed, throughout the consultation she stated several times that she wanted a normal sprung mattress as she does not like memory foam.

Consultant stated that he would make sure it wasn’t a memory foam mattress. When delivered.... it’s a memory foam mattress.

On ringing the consultant, he talked my mother into ‘trying it for a couple of weeks’. Unfortunately he did not explain that it would take her outside of the cancellation period.

They are now refusing to take the bed back as outside cancellation period. We are just about start legal proceedings.

Avoid this company!

I cant honestly give this company a star rating as I have not purchased any of their products. My concern is that my elderly and frail father in law received an unsolicited sales call from this company who were trying to make an appointment to visit him in his home to assess his needs. The sales caller had knowledge of one of my fathers physical/medical condition and minor disability and was offering to sell him “equipment” to aid blood flow to a painful area. Just how and where this information was obtained is not known. I have, therefore, some concern about their policies and potential for some breach of Data Protection legislation between this company and another (unknown). This also and potential for exploitation of eldery and vulnerable people. Beware of unsolicited calls.

DO NOT BUY
We purchased a recliner chair with massage 31/5 years ago. All was well until the control hand control failed, this cost over a £100 to have replaced, this failed again and had to pay again. Earlier this year after another failure where the chair stayed in the reclined position we had to stop using it.A inspection engineer on a free checkup arrived and found that the lead was damaged (not enough to stop it working) said that we would need to call out an engineer at a cost of £120 and left not bothering to do any other checks, if had look properly he would had found that the main frame had snapped. I call out an engineer for what i was expecting to replace the cable and or hand control, but on first inspection he informed me that the frame was broken and would cost £650 - £1200 to repair to make matters worst i still had to pay for the call out . This was a chair that cost £4000 and only lasted 3 years. Take my advice DO NOT BUY THESE CHAIRS