Niarra Travel Reviews 

97
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lottie from Niarra Travel did a fantastic job of organizing our trip to South Africa and tailoring it to our tastes and preferences. The booking and payment process was extremely easy and straightforw... See more

Rated 5 out of 5 stars

My husband and I are so glad we found Niarra to book our first trip to Africa (Tanzania and Zanzibar)! We were hoping for a luxury, safe, and stress free experience but really weren’t sure what to exp... See more

Rated 5 out of 5 stars

Niarra Travel arranged an amazing three-generations safari trip for our family. Emily and Tess and the folks in South Africa made this trip a dream, including helping us out when our luggage didn't ma... See more

Company replied

Rated 5 out of 5 stars

Emily and Lottie were truly amazing to work with! We started our honeymoon planning, talking about budget and our adventure level. We were given a few options and countries in East Africa that fit exa... See more

Company replied

Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Travel Agency

About Niarra Travel

Written by the company

Niarra Travel is a forward-thinking travel company born out of a passion to do things differently.

Our main goal it's to create trips with conservation and community at their core.

Our experienced Travel Researchers are here to create incredible adventures with a positive impact for you.

It's time to travel with utmost purpose.


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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4.9

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Rated 5 out of 5 stars

Epic Scotland Honeymoon

Looking for adventure, luxury, and minimal logistics in a foreign land? Niarra is where it’s at. My husband and I were looking for something unique for our honeymoon and boy did Emily deliver. We opted for Scotland with an incredible mix of history, Michelin-starred food, five star accommodations, local guides, and a dreamy former hunting estate turned eco lodge. It did not disappoint.

Emily spent plenty of time getting to know us and recommended a driver, which was completely worth it and probably a choice we probably wouldn’t have made if we were planning the trip on our own. She returned with an itinerary that was perfect in every way - a history walking tour of Edinburgh, whiskey tastings, incredible food (did I mention the food?), a local farm tour and feeding orphan lambs, hiking, wild swimming, whiskey, more whiskey, dolphins, red deer and Scottish wild cats, clay shooting, mountain biking, bagpipes on top of a mountain, haggis, tablet, gin, Iron Bru, Scottish pines… the list goes on. And Alladale, oh my. Do not skip out on Alladale. We cannot wait to go back.

I cannot recommend Niarra enough. As a busy professional, I really appreciated the “all-inclusive” (almost) approach. I could not have come close to putting together this trip on my own. We definitely plan on using Emily again for our next adventure and are forever grateful for the memories she helped us make.

April 29, 2023
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Reply from Niarra Travel

Dear Ashley,

Thank you so much for this amazing review!

It was a joy working with you and I am thrilled Scotland delivered in all it's glory - as you mentioned there is just so much to do in our small country and we managed to pack in lots of epic activities.

Alladale is a very special place and I look forward to helping you return one day.

Keep in touch and let me know where is next!

Best Wishes,
Emily and the Niarra team

Rated 5 out of 5 stars

Amazing tour company!!

Niarra Travel was an amazing agency and I'm so glad with chose it to put together an unforgettable vacation for my family. My family wanted to do a safari and I especially wanted to track mountain gorillas. They put together an amazing trip for us. Every lodge and service they chose for us was the best of the best!! We felt like royalty!! Don't hesitate to contact them for your next exotic vacation!! They know what they're doing and the best part is that they works with lodges and services that support their staff and the communities you visit. Especial thanks to James Whiteman for all the guidance. This was an amazing trip to Uganda and Kenya!!

July 15, 2023
Unprompted review
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Reply from Niarra Travel

Hi Karina,

Thanks so much for the kind review, it was a real pleasure planning this adventure for you and your family. It's great when people support what we're doing and I'm so glad you had an amazing time with the gorillas and on safari on the Mara!

All the best,
James and the Niarra team

Rated 5 out of 5 stars

Niarra exceeded all expectations

Niarra Travel exceeded all expectations, providing an exceptional travel experience that deserves nothing less than a five-star rating. Throughout the entire journey, Rebecca, our dedicated travel agent, went above and beyond to make us feel special at every location we visited. Her attention to detail and personalized touch truly made a difference. From the moment we arrived at each destination, we were greeted with warm smiles and seamless arrangements that made us feel like VIPs.

The trip to Rwanda for gorilla trekking was an absolute dream come true and undeniably the highlight of our entire adventure. The once-in-a-lifetime experience of encountering wild gorillas in their natural habitat is something that words cannot adequately describe. Thanks to Rebecca's expertise and meticulous planning, we were able to fully immerse ourselves in this awe-inspiring encounter. She took care of all the logistics, ensuring that every aspect of the trekking experience was seamless and unforgettable. We are immensely grateful to Rebecca and the entire team at Niarra Travel for making our trip an extraordinary one. Without a doubt, we couldn't have done it without her guidance and expertise.

June 18, 2023
Unprompted review
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Reply from Niarra Travel

Thank you so much for your kind review, it means a lot!

I have really enjoyed building the perfect trip with you and it makes me smile a lot reading this know that we smashed it 🙂 Africa is a true passion for me and enabling other people to experience it and has as fond memories of it as i do is just wonderful.

Let's make a plan to get you back soon!

All the best,
Rebecca and the Niarra team

Rated 5 out of 5 stars

Unforgettable experience

Well organised, and always present to help. The team at Niarra helped planned an awesome experience for our family's first safari.

We will be going back with Niarra again!

August 7, 2023
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Reply from Niarra Travel

Dear Stanley,

Thank you so much for your lovely review - I loved planning your first family safari to Tanzania - and really chuffed that you and your family enjoyed the trip!

What luck to see the great migration 🙂 and to fly above the Serengeti in a hot air balloon. What an adventure!

Look forward to planning the trip soon.

Best Wishes,
Emily and the Niarra team

Rated 5 out of 5 stars

Charlie did a fantastic job working…

Charlie did a fantastic job working with the team to plan an amazing trip. It was so special and the attention to detail did not disappoint. We will definitely book again with Niarra Travel.

July 25, 2023
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Reply from Niarra Travel

Dear Amber,

Thank you so much for your lovely review! It’s been an absolute joy working with you and I’m so happy you had such a great time in Thailand!

I’m very excited to start working on your next trip in the next few months and can’t wait to see what adventures you and the family have next.

Best wishes,
Charlie and The Niarra Team

Rated 5 out of 5 stars

WOW! What an adventure.

Thank you, Rebecca and Niarra Travel!

We were eager to plan our first trip to Africa with nothing more than an experience “wish list.” Rebecca took the time to learn our interests and travel preferences. With her superlative expertise and firsthand experience, Rebecca mapped out a “once in a lifetime” trip to places and properties she had visited personally.

Our trip covered more than 15 days, three countries, and five different hotels and lodges. It involved multiple flights, a helicopter transfer, which flew over Victoria Falls, and ground transfers. The trip was flawless!

Everyplace we stayed was a first class experience, including the locations, accommodations, services, and, most importantly, people. We were more impressed at each stop along the way.

We strongly recommend Rebecca and the Niarra Travel team for planning a fulfilling and adventurous trip to Africa.

July 13, 2023
Unprompted review
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Reply from Niarra Travel

Dear Jim and Ruth,

Thank you for your kind words! For always wanting to travel differently and to experience the community, culture and conservation efforts that these incredible destinations have to offer. I always get excited when people say 'I want to do it differently' so thank you for trusting me to deliver a once in a lifetime experience for you.

Here's to many more adventures to come!

Best,
Rebecca and the Niarra Team

Rated 5 out of 5 stars

South African Honeymoon

Rebecca has been a pleasure to work with. We contacted her about a month before our desired date of travel and she not only made it happen but exceeded all expectations. We appreciated having someone from Niarra available at all times as well as the prompt replies. Each destination was thought out and we couldn’t have been more grateful. We will certainly be reaching out to Rebecca to plan more trips and will be recommending their services to all of our friends.

June 26, 2023
Unprompted review
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Reply from Niarra Travel

Dear Chelsey and Andrew,

I couldn't be happier to hear that you had such an amazing honeymoon. Africa has a real magic that makes everyone fall in love with it. We can't wait to welcome you back and many of your friends in the future!

Keep me posted on where is next!

Best,
Rebecca and the Niarra Team

Rated 5 out of 5 stars

Felt prepared, safe and anxiety-free for our trip of a lifetime with Niarra Travel

Emily was extremely helpful - listened to what we wanted and not only crafted top notch itinerary but also gave sound advice on all things before our trip. Connected us with additional resources. Also, very responsive.
Appreciated being able to use WhatsApp to ask Qs in real-time from Africa (including someone on the ground in Africa). Felt safe and less anxious knowing that everything was taken care of when we were travelling.
We enjoyed our trip to North/East Kenya and Zanzibar so much in July 2023 we are planning to return next August 2024 to explore Rwanda, again via Niarra Travel as such a positive experience.

July 26, 2023
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Reply from Niarra Travel

Dear Jill and Greg,

It was an absolute pleasure looking after you guys on Liv's graduation trip to Sarara, Angama Mara and Xanadu. Thrilled you all had a such a wonderful time in Kenya with us.

We are so impressed that you saw such epic sightings in both locations.

It will be lovely to look after you and Liv on your next trip!

Thanks again,
Emily and The Niarra Team

Rated 5 out of 5 stars

Above & Beyond & Perfect for our Family!

Having all of our needs met without needing to think about what comes next was invaluable. The people, places, food, and experiences were all unforgettable. Niarra Travel made our trip seamless and that was not an easy feat with children & 7 planes. Our family will forever be grateful! Thank you!!

July 25, 2023
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Reply from Niarra Travel

Dear Kamille,

Working with you and your lovely family has been such an honour and I’m so pleased that you, your father, and your little boys had the incredible trip in Southern Africa that you were hoping for, filled with so many memorable people along the way!

I’m looking forward to planning your next epic family adventure – wherever that may be!

Best wishes,
Charlie and The Niarra Team

Rated 5 out of 5 stars

Niarra Travel Is Incredible

Niarra planned the best trip I ever had in my life. From the moment we stepped off the plane, everything was taken care of. We were seamlessly transferred between our destinations of Uganda, Kenya, and the Seychelles. We stayed in beautiful, world-class accommodations, ate the best food, and met the most incredible people. Working with James was an absolute pleasure - he was incredibly responsive and helpful throughout the process, and the Niarra team was available for any questions or concerns during our travel. Would 10000% book with them again.

July 14, 2023
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Reply from Niarra Travel

Hi Kimberly,

Thank you so for such a lovely review! It was great working with you to create your honeymoon and I'm so happy you guys loved your time in Africa.

Looking forward to planning the next adventure :)

Best,
James and Team Niarra

Rated 5 out of 5 stars

We had a fantastic safari trip with…

We had a fantastic safari trip with Niarra. They customized what we were after and the trip was seamless. We also felt good about choosing them due to the fact they give a much larger share of their fee to the local suppliers and local guides on the ground.

July 11, 2023
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Reply from Niarra Travel

Dear all,

Thank you so much for your kind words. I am delighted that you enjoyed your adventure.

You really did visit some of the most amazing places in Kenya and I am really pleased to hear that they exceeded your expectations.

We can't wait to welcome you back in the future.

Best,
Rebecca and the Niarra Team

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! We were greeted at the first airport by someone and for the whole two weeks we were given 5 star service at wonderful venues with great people.

July 3, 2023
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Reply from Niarra Travel

Dear Beth,

Thank you so much your lovely review. It was a joy planning your big family trip to Laikipia, the Mara and gorilla trekking in Uganda. So thrilled you all enjoying Sirikoi so much, it really a gem!

I am already working on your snow leopard trip and look forward to sharing with you soon.

Thanks again,
Emily and Team Niarra

Rated 5 out of 5 stars

Epic African Trip: South Africa & Zimbabwe

My husband & I worked with James at Niarra Travel to plan our first trip to Africa in early June. While we had an idea of where we wanted to go & some of the hotels/lodges we wished to stay, James put together an itinerary that allowed us to sit back and just enjoy the wonders of South Africa & Zimbabwe for two weeks. We spent time in Capetown, the Winelands, safari in Sabi Sands, Victoria Falls and finally safari in Zimbabwe. Every hotel/lodge was stellar with epic views and/or landscape and incredible food & wine. Every tour Niarra booked for us was excellent with some of the best tour guides we have ever encountered in our travels. My biggest concern was logistics and getting from place to place, but by having Niarra plan every detail, we were able to relax worry-free as each flight went smoothly. In sum, Niarra Travel's assistance was instrumental in planning this trip of a lifetime. We can't wait to go back to Africa and explore other regions. Thanks to James, Rebecca & the team at Niarra Travel!

June 23, 2023
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Reply from Niarra Travel

Thank you so much for such for this amazing review! It was a real pleasure creating this trip with you and I'm so glad you had a great time (although I wouldn't expect anything less from The Silo, La Res, Singita and Matetsi!).

Looking forward to planning the next adventure.

All the best,
James and the Niarra Team

Rated 5 out of 5 stars

The Nairra Travel agency was incredibly…responsive

The Nairra Travel agency was incredibly helpful. If it weren't for their responsiveness and assurances, I would not have made the trip and I would have missed a experience of a lifetime. The driver was prompt, informative, and reliable. The lodging was perfect for my needs, tastes, and wallet. And everything went off without a hitch.

June 10, 2023
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Reply from Niarra Travel

Hi Rachel,

Thank you for your review and I'm so glad you enjoyed your time in Rwanda and meeting the mountain gorillas.

All the best,
James and the Niarra team

Rated 5 out of 5 stars

Loved our Africa experience

Everything! The staff from Niarra had great recommendations and was knowledgeable and responsive. The properties and tours were all fun, engaging and well thought out. Would highly recommend working with Niarra and will definitely do so again!

June 21, 2023
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Reply from Niarra Travel

Thank you for the review! We're so happy you loved your time in South Africa and Victoria Falls and we are ready whenever you guys are to create the next trip.

All the best,
James and the Niarra Team

Rated 5 out of 5 stars

Our dream vacations

We had the vacations of our dreams thanks to Charlie and the Niarra Travel team. Every place and activity that we had was planned with so much attention, care and love that everyday was better than the one before, they cared to know my family and what we were looking for in our trip and found for us the best places with the most wonderful people. Everything was extremely professional and so organized that we didn’t have to worry about anything all we had to do was enjoy the trip
They made sure everything was going as planned, that we were taken care of, there was always a welcome note, a message or a follow up from them.
We can not thank them enough and for sure will go to them in our next trip with.
This was a an experience of a life time for us and it was this special thanks to Niarra Travel and its amazing people
My family and I are the most grateful

June 16, 2023
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Reply from Niarra Travel

Dear Ana, Danny and Mila,

Thank you so much for such a lovely review!

From the second we first spoke until our incredible call when you arrived home, it was just an absolute joy to work with you guys. I’m so pleased you had such a wonderful, life changing adventure and I can’t wait to start planning the next one!

All the best,
Charlie and the Niarra Team

Rated 5 out of 5 stars

Sensational South Africa/Zambia tour

From planning to execution, Emily, Savanna and the team delivered a 5 star experience.
1. Planning: they accommodated all our requests and were very flexible when we needed to make changes while never compromising on the quality of the trip.
2. Preparation: multiple phone calls and a great deal of information shared ahead of time helped us organize the trip in the most efficient way (passport requirements, malaria pills, what to pack, weather info etc..)
3. Hotel selection: top notch experience in every city. Special mention for Mukwa which is the next level of hospitality with huge rooms, private garden and plunge in the dreamiest setting by the Zambezi river, refined menu/food. We were also truly blown away by the activities offered on site like river breakfast and the Victoria Falls.
Second mention for La Cotte Farm: enchanting surrounding, state of the art cottage with all the amenities (a private pool I mean!!), most refined decoration and divine food.
We were less impressed by Arathusa and found the rooms to be a bit basic, not very functional and with a lack of WIFI (except for the main area).
4. Private Guides and cars: every guide was a wealth of knowledge, accommodating (we asked for last minute stops and they all agreed with a big smile) and resourceful. Loved the lux cars with the water, towels and candies!!! 5 star again for the subcontracted company.
5. Organization: truly appreciated being taken in charge at each airport - 0 stress. thank you !! + the Whatsapp group 24/7 for last minute qq and answers (Charlene, you are the best)
6. Special touch: truly appreciated the birthday surprises like the cakes and the band but also the lovely personalized notes in each hotel.

Overall one word: SENSATIONAL - at every level. Best trip ever, money well spent. I recommend 200% and cannot wait for my next Niarra trip.

May 13, 2023
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Reply from Niarra Travel

Dear Benoit,

Huge thanks for your rave review. Savanna and I loved looking after you on this very special and long-awaited trip!

Thanks for trusting us. It was a pleasure working with you and Gio and I look forward to planning the next trip with you both.

Take care,
Em

Rated 5 out of 5 stars

South Africa Birthday Trip

I am so thankful I found Niarra to help me plan my 30th birthday trip to South Africa. James Whiteman was the best from start to finish. The tours, guides, lodging, food, and even the transportation was all incredible and so seamless. We had an amazing tour of the Cape and the Winelands, and the most incredible experience in Kruger. James & the Niarra team went out of their way to make the birthday trip extra special and we can't thank them enough. We'll be using them for our next trip without a doubt and highly recommend them!

April 16, 2023
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Reply from Niarra Travel

Hi Olivia,

Thank you for the kind words - it was a real pleasure planning this trip for you and I can't wait to show you more of Africa!

Best wishes,
James

Rated 5 out of 5 stars

Unforgettable Family Adventure

Emily planned an amazing family trip for us to South Africa and Zimbabwe, it's a trip we shall never forget. Everything was planned beautifully, Emily took in what we wanted for this vacation and gave us an unforgettable adventure! Having someone help us arrange and carryout the details of travelling has made such a difference, in that, we can now enjoy our time without needing to always worry about the details and logistics. This has been a game changer for us, and we look forward to planning more amazing adventures with Emily's (and the rest of the team) expertise and guidance. So many thanks for all the work that was put in to give us such a perfect time.

March 28, 2023
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Reply from Niarra Travel

Dear Rebecca,

Thank you so much for your lovely review, it was such a pleasure planning this trip with you and James.

I'm thrilled that you all enjoyed Matetsi, Sabi Sands and Cape Town, all fantastic destinations for your four boys to experience!

I look forward to showing you the plans for an Arctic adventure next February :)

Thanks again!

Best,
Emily and the Niarra Team

Rated 5 out of 5 stars

Niarra Travel is THE BEST!!!

Niarra Travel is hands down the best travel company ever! My fiancé and I went to Costa Rica and all flights/transportation was seamless. The places that we stayed in were beyond beautiful and it met all of our expectations. I was proposed to at Lapa Rios and Niarra Travel made our engagement so special. We will 100% be using them to book our honeymoon to South Africa!!!!

March 23, 2023
Unprompted review
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Reply from Niarra Travel

Dear both,

Congratulations on your engagement! It was amazing to be a part of this lovely surprise for you, Kylie. Blake and I enjoy scheming away in the background.

I really can't wait to catch up with you and hear all about your future wedding and honeymoon plans. I am delighted that you loved these lodges, they are some of my favourites in Costa Rica so I am really pleased you could experience them.

Chat soon,
Rebecca

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