NiceBeauty.com Reviews 

5,425
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My order was big and missed some products which is fair because it was all small individual items. I reached out and they shipped the missing ones the same day. Shopping takes a little long but these... See more

Rated 1 out of 5 stars

My Parcel has been according to tracking “delivered”. Looking at the POD, it is clear that Driver has used a fake signature !! I didn’t receive anything yet Only positive thing was customer servi... See more

Company replied

Rated 4 out of 5 stars

Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. T... See more

Rated 5 out of 5 stars

After I hear that the transportation company do not deliver on house addresses anymore I deleted directly the order. Then I ordered a new package and ask by email if they can send the package as soon... See more

Company details

  1. Hair Product Store
  2. also in
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Hair Salon
  6. Skin Care Clinic
  7. Toiletries Store

Written by the company

Welkom op NiceBeauty Bij NiceBeauty bieden wij een grote selectie van schoonheidsproducten aan tegen scherpe prijzen. Wij hebben een uitgebreid aanbod van huidverzorging-, haarverzorging-, en make-up artikelen, elektronica en nog veel meer. NiceBeauty is in 2009 opgericht in Denemarken. Het doel was toen om de dure haarverzorgingsproducten die bij de kapper te koop zijn, goedkoper aan te bieden. Dit doel hebben wij vandaag de dag nog steeds. Inmiddels bestaat onze selectie niet meer alleen uit haarverzorging, maar de prijzen zijn nog altijd laag. Op heden beschikt NiceBeauty over een selectie van meer dan 16.000 artikelen van meer dan 260 verschillende merken. Ontdek zelf onze geweldige aanbiedingen, geweldige promoties en prachtige producten. Al meer dan 60.000 mensen in Nederland zijn blij gemaakt met een pakketje van ons uit Denemarken, wij kijken er naar uit om ook U zo blij te maken. De laagste prijzen, de beste service Als u vragen heeft kunt u altijd contact opnemen met onze klantenservice nl@nicebeauty.com, of u kunt ons bellen op (+31) 20 891 0380. Onze openingstijden zijn: ma-vr 09:00 tot 15:00. Let op wij spreken en schrijven alleen Engels.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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4.1

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(5,425)

446 reviews in the last 12 months

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Rated 3 out of 5 stars

Took 4 days for the package to be sent

Took 4 days for the package to be sent, which was not advertised on the website.

December 4, 2025
NiceBeauty.com logo

Reply from NiceBeauty.com

Hello

Delivery takes 1-5 business days, and I can see that we delivered on the fifth business day, so we have complied with the delivery terms.

Have a nice day.
Customer Service/Emma
Kundeservice

Rated 5 out of 5 stars

I´ve ordered some products of ecooking…

I´ve ordered some products of ecooking for my wife to germany. At first I was not sure, order would arrive on time. But the order has been shipped quickly and the products arrived safely on time.
My wife loves these products and I´m pleased to give. her some of the products as a gift.

November 27, 2025
Rated 1 out of 5 stars

Parcel and tracking Nr 05025072840527B

Parcel and tracking Nr 05025072840527B
2007932575
Quittungsnummer:
Quittungsdatum:
Bestellnummer:
Datum der Bestellung:
Zahlungsmethode:
DE126295
2025-10-04 09:51:26
2007932575
2025-10-03 18:44:29
Visa / Visa Electron
Thank you for mentioning that you speak English. All correspondence and the message on your telephone, are exclusively in Danish.I have received one message from NiceHair, 5 from Nice Beauty and 6 from DPD regarding my above order. Obviously, after I was so happy to believe I would receive the parcel before my departure to Japan, I received a text from you, telling me that a mistake had been made and the parcel had been resent. I have been to the DPD outlet, who acknowledged that the parcel had been sent to them, but it could only be held for 6 days. It had then been returned to the head office of DPD in Düsseldorf. Unfortunately, my attempts to reach them have been just as unsuccessful as my attempts to reach you. (A short message in Danish on the answer phone, before the call is cut off). So, although the parcel was obviously here before I left, I could not receive it before my holiday and since then it seems to have disappeared. Neither DPD nor Nice Beauty are able to be reached on the telephone. therefore the unsatisfactory score for performance. I would appreciate your response to my complaint.
Thank you in advance
Eleanor Poppek

October 3, 2025
NiceBeauty.com logo

Reply from NiceBeauty.com

Hello,
We are very sorry for the inconvenience with your package.
Unfortunately, there are rules with shipping companies, and they automatically send unclaimed packages back after 6-7 days to avoid the parcel shop becoming overcrowded.
Our phone hours are daily from 10-12, and 13-15, so I don't quite understand what you mean by you couldn't get in touch with us?
And we can't see you have written to us? But on the other hand, we wrote to you 16 days ago without getting a response?
You have been told to pick up your package on October 17, and if you yourself were prevented, couldn't you have someone else pick it up?
We will refund your money and apologize for the inconvenience many times.
Kind regards Lisbeth
Customer service, NiceBeauty

Rated 1 out of 5 stars

The anders to any request after an…

The anders to any request after an order are coming late. DPD shipment doesn’t work reliable.

October 4, 2025
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi

We apologize that your package has not arrived, I can see that we have requested the package from DPD earlier today, and we are waiting for them to get back to us :)

Have a nice day
Emma/Customer service

Rated 1 out of 5 stars

It has been 10 days and I still have…

It has been 10 days and I still have not received my orders

October 4, 2025
NiceBeauty.com logo

Reply from NiceBeauty.com

Hello,
Unfortunately, there has been an error with the shipping company, where some packages have been mixed up and delayed during sorting. Your package was one of them, and therefore we offer our sincere apologies.
We will call your package back and refund your money.
We apologize for the inconvenience many times.
Kind regards Lisbeth
Customer service, Nicebeauty

Rated 1 out of 5 stars
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi Marianne
I am sorry that you have not received your parcel.
PostNord/DPD has lost a batch with parcels and they are looking for it.
if it doesn't show up today or tomorrow - we will send you a new parcel
Regards Britta - NiceHair

Rated 1 out of 5 stars

You sent me 1 bare mineral complexion…

You sent me 1 bare mineral complexion rescue in the right colour, and 2 in a wrong colour(bamboo). I will not use it.

September 22, 2025
NiceBeauty.com logo

Reply from NiceBeauty.com

Hello

Oh how unfortunate that you have received the wrong product 🙁. We need to fix that right away.

I will send you an email so we can find a solution on the way.

We apologize for the error and wish you a good weekend

Best regards
Janni / Nicebeauty.com

Rated 5 out of 5 stars

Fast shipping and excellent customer…

Fast shipping and excellent customer service. When the courier caused issues and refused to deliver the package, I had quick and easy contact with the support team. They resent the package without any problems. Highly recommended – I will definitely shop here more often.

August 13, 2025
Rated 1 out of 5 stars

Im really disappointed my order was…

Im really disappointed my order was cancelled days after I paid I just want to buy this product and I can’t seem to buy it anywhere

July 31, 2025
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi
Thank you for your inquiry.
I sincerely apologize many times for the inventory management error that occurred in connection with the processing of your order. Unfortunately, we only found out that we had no more in stock after you completed your order. Normally, out of stock products are noted on the website as not available.
Once again, I apologize for the inconvenience.
Have a nice day.
Best Regards
Janni / Nicebeauty.com

Rated 5 out of 5 stars

Five stars

Hello, I bought twice some articles. It was very easy and fast. The prices are very sufficient. Thank‘s very much for your delivery.

July 31, 2025

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