It was may first time ordering from this company I had not read any review before placing my order which was a good thing be because once I read all the bad reviews I was worried that I had picked a b... See more
NiceCans.co.uk
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See what reviewers are saying
Ordered sennheiser headphones 19 days ago. Had email 18 days ago saying headphones dispatched. No headphones have arrived. Have sent 3 emails to nicecans asking for a postage update. No response. Call... See more
Ordered I pig docking station for daughters xmas present on 01/12/11. dely quoted upto 5 working days. E.mailed 09/12/11 as not received and no update as promised. Prompt apology received and advised... See more
I ordered goods from this company four weeks ago and have still not received them despite several complaints by email.(always goes to same message- will reply within 24 hours) Cannot get through on p... See more
Company details
Contact info
Forum 3, Parkway, Solent Business Park,, PO15 7FH, Southampton
- 0844 8127713
- admin@NiceCans.co.uk
- nicecans.co.uk
NiceScams
Bought a Belkin Armband on July 2nd but did not receive it. Emailed on July 23rd to ask where it was. On August 13th I got a reply that the Armband was returned and was promised to re-send the product. So far nothing happened despite my numerous emails to remind them that I still haven't received the product. Now I have send a Disputed Transactions Form to my credit card company. Hope they take some actions. My advice: don't use this company. Unreliable and incompetent
The worst online experience
Recieved my order about ten days after ordering it. The headphones crackled and only worked on one side. After sending a couple of emails asking for returns instructions, I was sent a returns lable by email. Since then nothing, many emails and phone calls and messages left. No response. Refund requested and no refund. Avoid this set of crooks at all costs, scam products and they don't
respond to emails so no chance of a refund. I've contacted my bank to retrieve my money.
Shop or scam?...... My experience suggests scam,
Ordered sennheiser headphones 19 days ago. Had email 18 days ago saying headphones dispatched. No headphones have arrived. Have sent 3 emails to nicecans asking for a postage update. No response. Called the phone number on the website numerous times and no one answers. Have given up and am have contacted credit card company to lodge disputed transaction claim. Learnt the hard way to take reviews on trust pilot more seriously ( had read the poor reviews before ordering but went ahead with order anyway)
Never buy from this company
My order has not arrived after four months and many chase emails and I've had no response to my request for a refund/cancellation. It's just not worth trusting this company. Avoid. Simply buy from someone else - at least then you stand a chance of getting what you ordered.
Terrible, steer as clear as you can.
Crooks, Avoid Like the Plague
I bought some Sennheiser PMX-80's last year. The grills fell out of the phones, so contacted nicecans and received a returns envelope. Sent the phones back with proof of postage and have never heard a thing back. Sent umpteen emails but no replies at all. Bunch of thieving gypsies with no customer service or scruples. Avoid them at all costs!
Item is still not arrived after the placing order more than 2 months ago
AVOID THIS STORE LIKE A PLAGUE!!
I have bought an iPhone+iPad dock on this website on 3rd April, send numerous emails and called lots of times; however, I haven't received a single reply nor anyone answering the phone. SO IT IS IMPOSSIBLE FOR YOU TO ASK FOR A REFUND BECAUSE NO ONE WILL BE RESPONDING TO YOUR ORDER!!
NICECANS.CO.UK PLEASE REFUND!!!
Update (15th Jun 12):
NiceCans.co.uk has sent 2 emails on 7th June saying they had already dispatched the item. Surprise, surprise, 8 days has passed, still not arrived yet! NiceCans.co.uk, all I ask now is just a refund. I am sick of dealing with this!
none existent communication
bought a iphone dock for car, arrived ok but not suitable for my vehicle, asked if i could return but no return communication?, tried once more but nothing. so i will not be using this site again.
Worst service I've ever xperienced
It took over a month overall to receive my headphones. I had to contact them numerous times. They never answer the phone and takes them an age to reply to email. It wasn't until I threatened to get my bank involved that the order was delivered!
AVOID LIKE THE PLAGUE!!!
Thieves
Thieves! I am wondering how is it possible that they website is still working. Report them to police!
Order elsewhere
I placed an order a month ago, they sent an email confirming the order. The money was taken out of my account immediately and an update email promised in 2 days...delivery of the order in 5 days. To date, after emails and calls to the company (all of which have been unanswered) I have not received either the email or the goods I paid for.
Do yourself a favour, pay a little bit more money and order from a company that isn't going to scam you.
Without a doubt the WORST company I have come across!!
Superb, quick delivery, perfect description!
Very happy with my purchase, the item was exactly as described, the delivery was sooner than expected and to top it off, I received many emails detailing despatch and estimated delivery dates. I couldn't ask for a better service.
Many thanks.
Easy to use web site.
Easy to use from start to finish. Prices very competitive. Even the checkout was painless. Goods arrived well within estimated period.
DO NOT USE
ORDERED LAST SUNDAY WITH EXPRESS DELIVERY, NO ITEM RECIEVED AND NOT REPLYING TO EMAILS OR ANSWERING CALLS. DO NOT USE, I WILL POST REVIEWS ON EVERY REVIEW SITE POSSIBLE TO ENSURE NO ONE ELSE USES THIS AWFUL SERVICE.
RAGING.
Very satisfied
Fantastic price and arrived quickly. Will use this company again.
Fast and efficient service
A very good experience overall. The ordering process was easy and the regular communication of the delivery status was accurate.
If I could give them 0 stars, I would...
Wow, how bad can a company be? My order was taken and I got a confirmation email, was told I'd have an update when the goods shipped, within 2 working days.
5 days later having still heard nothing, I emailed them, no reply. 2 days later I started with the phone calls - I must have tried them 10 times since (over the past week - it's now been 14 days since I placed the order) and they haven't answered once. I've tried calling at different times of the day - no luck. My 3 emails during this period have also gone unanswered.
I can't help feeling like I've been scammed!
How does a company like this survive? Is it even legal? I'm glad I only spent £20 with them! I'll try and get it back through Visa, but I'm not sure if I'll have any joy..
Buyers Beware! Stay away from this horrible excuse for a company.
Awful
The goods finally arrived, but only after I threatened the Company with Trading Standards. No response to first 3 emails and no response to telephone calls. AVOID.........
Seemingly fraudulent
It would seem their business model is to take payment, send nothing, and then charge for phone calls to complain. They are completely unresponsive to emails.
I am going though my bank to get my money back. There is no way I'm giving them any more money if I can help it.
Do not order anything from them, please. You will almost certainly regret it like I did.
If anyone from nicecans reads this, I hope you're proud of what you're doing.
No communication, no delivery, money taken straight away
I've bought online for many years, and very rarely have any problems. Unfortunately, this time I have a problem.
I had an automated acknowledgement of order noting that the product would be delivered in 5 working days, and that an update would be provided in 2 days. No update, no delivery.
I have emailed to ask for an update, but have not had an acknowledgement or response.
With internet orders, I expect a quick turnaround and a quick response - especially when they took the money straight away.
I would hope that the money is only taken when the goods are dispatched - in which case, I won't use this company again.
Essentially all good
The product was fine but the plastic covering my iphone touch screen seems a bit scratched which is a shame. Got here within the time stated but I think it could have gotten here sooner.
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