NiceCans.co.uk 

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Rated 5 out of 5 stars

It was may first time ordering from this company I had not read any review before placing my order which was a good thing be because once I read all the bad reviews I was worried that I had picked a b... See more

Rated 1 out of 5 stars

Ordered sennheiser headphones 19 days ago. Had email 18 days ago saying headphones dispatched. No headphones have arrived. Have sent 3 emails to nicecans asking for a postage update. No response. Call... See more

Rated 4 out of 5 stars

Ordered I pig docking station for daughters xmas present on 01/12/11. dely quoted upto 5 working days. E.mailed 09/12/11 as not received and no update as promised. Prompt apology received and advised... See more

Rated 1 out of 5 stars

I ordered goods from this company four weeks ago and have still not received them despite several complaints by email.(always goes to same message- will reply within 24 hours) Cannot get through on p... See more

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Rated 1 out of 5 stars

Did not get any email regarding order update!

I have ordered the Extended battery for the Galaxy S2 and they have sent an email stating the order number and that the status is "Paid".

However, after that, i still havent got any email and i have been sending them emails every two days regarding the same. I have even tried calling the number (though it is an international number for me) but have got no response. Now reading the reviews here it looks like i wont be getting anything and i wont be getting a refund too. I am sorry that i chose this website to purchase the battery. My order number itself is not reflecting in that website.

I dont know what to do!

February 12, 2012
Unprompted review
Rated 1 out of 5 stars

FUMING

ORDERED SOME SONY XB40 HEADPHONES, THEY CAME, I GOT HAPPY, OPENED AND THERE WERE A FAKE SHITTY PAIR OF CRAP USELESS QUIET RUBBISH QUALITY NONSE. THE PACKET SAYS "XB20" ON THE BACK, CHINESE WRITING AND IT'S BLAITANTLY BEEN PRINTED AND LAMINATED FOR CHEAP. THIS IS NOT A GENIUNE WEBSITE, TRADING STANDARDS WILL BE CONTACTED.

February 10, 2012
Unprompted review
Rated 1 out of 5 stars

NO GOODS OR REFUND

I ordered goods from this company four weeks ago and have still not received them despite several complaints by email.(always goes to same message- will reply within 24 hours) Cannot get through on phone either as it always goes to answerphone. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I will be contacting trading standards Southampton.

February 8, 2012
Unprompted review
Rated 1 out of 5 stars

I'VE NEVER RECEIVED MY ORDER

I ordered some things on 11th December 2011 and although there have been passed about two month I still haven't receive my order.
Also they've never answered to my complaining e-mails.
The amount of my order is 27 pounds but I am very angry about their treatment .
I am willing to take legal action ,so does anybody know an easy way for internet buys frauds or I have to talk with a lawyer?
In conclusion DO NOT ORDER FROM THIS WEBSITE as they should not be allowed to trade.

February 8, 2012
Unprompted review
Rated 1 out of 5 stars

fraudsters, dont use this company EVER

Well were do i start, purchased a Griffin iPhone 4 Survivor Military Duty Armour case in Black on 4th Nov 2011, for a gift for my dissabled son for xmas. After not receiving a delivery date i emailed the company,I got a reply on the 14th nov,telling me there had been a delay and they were taking delivery of more the following day and mine will then be sent out. I was then told on the 18th nov that " I am so sorry we ran out of these Griffin iPhone 4 cases and theyshould have arrived Tuesday but only the iPad 2 Survivor arrived. We
have more in Tuesday next week. Can I offer to send it then still or
will it be too late?" I then emailed on the 25th asking when i would receive it to witch i got the reply> on the 28th nov saying
"I am very sorry they are due this week"still nothing then was informed on the 14 dec "Hello I am sorry we are still waiting for these . We were informedthat they will arrive within the next weekI am very sorry for this delay" I dindt receive anything before xmas then on the 29th dec got an email asking if it was still ok to sent the case, i replied saying yes asap. I still havnt received the case or had any of my numerous emails requesting a refund answerd. Ive now been waiting 3 months. total con artists who just fob you off with tales of its due in next week, bit like the taxis just around the corner line.

please avoid like the plague.

February 6, 2012
Unprompted review
Rated 1 out of 5 stars

Cancel item due to long delay & no refund yet received

Ordered Belkin Griffin IPhone4 £19.99 case back in Nov 2011 for Christmas gift, due to long delay and unable to get any respond, spoke to Nicecans and they agree to cancel my order and give a full refund.However until today Feb 2012, no refund received. Many email's and calls to Nicecans. No joy yet. Not very Nice company?.

Why don't you just refund my money. God is watching, you take my money, please give my money back before to late. Ammen.

February 6, 2012
Unprompted review
Rated 1 out of 5 stars

Signed for my returned goods and didn't refund me!!

Ordered goods before Christmas and verbally confirmed if not right I could return them. After Christmas telephoned numerous times and thought something wasn't right as I received various unable to answer messages. Finally spoke to someone who advised that I could return and they would sent me a returns label, which in fairness they did. Returned goods and received confirmation from Royal Mail that parcel had been signed for although when telephoning company they advised that they would need to look for parcel. Called back next day to be told that they had found it and would put the refund through later that day or the following day.....this is a 2 minute job!!! That was about 3 weeks ago. They never answer the phone and have not contacted me by e-mail either so overall a really disppointing experience....moral of the story dont't use smaller companies which is a shame!!!

February 4, 2012
Unprompted review
Rated 5 out of 5 stars

Can't complain at all!

To be honest I placed my order for a genuine samsung galaxy s2 i9100 mesh vent case, then read the other reviews on this site.

Seems only people NOT satisfied make a posting on here, so after recieving my order within the 4-5 day delivery time (as stated) I thought I'd make the effort in posting.

I also rang the company and got through within 3 rings, spoke to a person who confirmed my order was dispatched (arrived the next day)

It looks like they took a heck of alot of order prior to Christmas, and couldn't meet everyone's requirements.

Glad the goods turned up and will be recommending/using them again.

February 4, 2012
Unprompted review
Rated 1 out of 5 stars

HOW ARE THEY STILL TRADING SHUT THEM DOWN NOW

nice cans took my money. but do not answer emails
10 working days later no goods.
will soon be speaking to trading standards
the isp and my bank.
its a small amount of money but it will be returned me
if goods that match the description do not arrive soon.
THEY ARE A BAD COMPANY IN MY VIEW AVOID,,,,,,
THE SITE IS ON A SERVER IN GERMANY
THE ISP COMPANY IS 1&1 INTERNET AG
THE SITE IP IS 87.106.1.86 THIS IS NOT A UK SITE.
and just to say i am now trying to get them shut down

January 29, 2012
Unprompted review
Rated 1 out of 5 stars

Police have been contacted, and have started the Small Claims Court process!!!!

I ordered a Genuine Apple Ipad cover (leather), but received a fake plastic cover. Have tried to call them time and time again, when he picks up he aplogises and says he will email tracking number etc etc etc, bullshit bullshit bullshit. I decided I would take the brave move to contact the police, and was fortunate enough that they welcomed my complaint. I was also advised to get my money back through the small claims court, so have started that process!!!!!!! One star on this review means no star!!

January 27, 2012
Unprompted review
Rated 1 out of 5 stars

Item not received, no refund and no response to mails.

Item ordered before Christmas (Samsung Galaxy S2 Extended Battery 2000mAh EB-K1A2EBEGST) on 25/11/2011.

On 18/12/2011 I received an email with the message that I need to wait because the item is out of stock and the promises that the item will be send as soon as they receive new stock.

I wrote some emails asking the state of my order. I have requested a full refund too. No reply to any of my emails...

January 22, 2012
Unprompted review
Rated 1 out of 5 stars

Appauling, unreliable, ignorant

DO NOT USE THIS COMPANY!!!!! Item ordered before christmas, item turned up but was not the item ordered (plus it was damaged beyond use) Spent £5 worth of phone calls trying to get through to their customer service line, left voicemails plus an email. No response. I have also sent them a complaint email of which I have had no response. I am now left with a faulty product and no money back!!! I say again DO NOT USE!!!!!!!

January 22, 2012
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS WEBSITE

Like the previous comment I was promised a refund on 16th December (after cancelling my order as they failed to update me on my order status after numerous emails to them).

Since then, they never reply to any of my emails about my refund and i am now in the process of reporting them. They are too quick to take your money under a different name (ithingy.co.uk) but once they have it you don't hear back from them

They should not be allowed to trade!

January 18, 2012
Unprompted review
NiceCans.co.uk logo

Reply from NiceCans.co.uk

Hello we are sorry we have refunded you please can you check again?

Rated 1 out of 5 stars

No Refund

i cancelled my order with nicecans in the first week of December after they told me 5 days delivery and 3 weeks later no iphone case, they told me they would refund my account but after two months i've had no refund, no calls answered and no emails replied to.

So if you order anything dont expect it or your money back!!

update 22nd feb

after this review nicecans got in touch via email this was the replies

" sorry i will send the payment to your card manually now. sorry the auto refund failed". on wed 18th jan.

followed by,

"i see your negative review please can you change it please now we have refunded you in full manually". on wed 18th jan.

as i expected there was no refund its now wed 22nd feb, so they are complete liars, be vary careful.

January 18, 2012
Unprompted review
NiceCans.co.uk logo

Reply from NiceCans.co.uk

Hello we are sorry we have refunded you please can you check again?

Rated 1 out of 5 stars

Do not purchase any products from this company!

I've purchased a Belkin Sport DualFit Armband Case for Samsung Galaxy S2 on December 23, 2011, the company claims the product was dispatched on the 29th of December 2011. However I haven't even received it yet nor does the company provide any tracking information. I've emailed the customer service, however the company fails to address my issue and hasn't even replied. On the site it claims that the company prides itself on customer service, however their logistical operations and consumer assistance's performance contradict to what ever they state. Stay away from this so called glamoured site, i will certainly never purchase any item from them, hence I'm still waiting for my parcel or refund and I'm writing this on January 17, 2012. This company has been the worst as far as online purchases that I've encountered throughout my lifetime, the worst!

January 17, 2012
Unprompted review
Rated 1 out of 5 stars

Do NOT use this website

I ordered and paid for my goods in November. I still haven't received my goods, nor have I had any response to my emails or calls. They have simply stolen my money.

January 17, 2012
Unprompted review
Rated 1 out of 5 stars

Fraudulent company - AVOID!

I placed an order for a mobile phone case for my iPhone on 4th December and received an email stating that it was despatched on the 22nd December. Since then I have heard nothing from Nice Cans and my order has not arrived. I have emailed them 3 times requesting a refund and have had no reply (I have tried both their 'info' and 'complaints' addresses).

Avoid this company. They are operating fraudulently, have terrible customer service and will take your money without sending the goods you have paid for. This is the worst online transaction I have ever made.

January 16, 2012
Unprompted review
Rated 1 out of 5 stars

Avoid, Avoid, Avoid!

My goods turned up 3 weeks late.
I had one apology email which took over 2.5 weeks for them to contact me (despite my many emails to them.
I had ordered gods elsewhere so sent earphones back (recorded delivery) for a refund and I've not heard anything since. That was over 2 weeks ago and I've sent them numerous emails. Doesn't look as if I'll be getting a refund from them, so they have the goods and my money!!!

A lot of time wasted on emails that never get a reply and I'm over £40 out of pocket!

Definitely avoid ordering from nicecans!

January 16, 2012
Unprompted review
Rated 1 out of 5 stars

Wrong product sent, no contact had and now website down

I ordered a Samsung desktop charger dock for Samsung Galaxy S2 on 8th December 2011. Paid straight away. Nothing arrived, so I emailed saying where's my product? I got an email back saying there had been an error that said my payment had not been received. Now, they have checked and indeed I had paid. Dock would be sent by post. Eventually, I received an in-car charger cable for Motorola Xoom. Obviously this isn't right. I emailed stating the problem and have not had contact from them since. Now the website is no longer running. This is a fraudulent company. If their website ever surfaces again, do not even consider buying from them.

January 16, 2012
Unprompted review

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