It was may first time ordering from this company I had not read any review before placing my order which was a good thing be because once I read all the bad reviews I was worried that I had picked a b... See more
NiceCans.co.uk
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See what reviewers are saying
Ordered sennheiser headphones 19 days ago. Had email 18 days ago saying headphones dispatched. No headphones have arrived. Have sent 3 emails to nicecans asking for a postage update. No response. Call... See more
Ordered I pig docking station for daughters xmas present on 01/12/11. dely quoted upto 5 working days. E.mailed 09/12/11 as not received and no update as promised. Prompt apology received and advised... See more
I ordered goods from this company four weeks ago and have still not received them despite several complaints by email.(always goes to same message- will reply within 24 hours) Cannot get through on p... See more
Company details
Contact info
Forum 3, Parkway, Solent Business Park,, PO15 7FH, Southampton
- 0844 8127713
- admin@NiceCans.co.uk
- nicecans.co.uk
Excellent, did everything it said on the tin
Meet all requirements in a very timely way
terrible service
The same old story. My daughters main christmas present did not turn up after the money had been taken and I had waited the 5 days. After I had read the reviews (and this is the only time I didn't read reviews before using a company) I tried to contact by phone which went through to a message informing me I couldn't leave a message, and then I emailed. I got the usual email back promising me a refund, but as that was on 21st December I don't think it will happen. I email about once a month to see if the refund is on the way but quite frankly if people out there are that desperate to rip customers off just before christmas, are they really worth my time and effort........
Excellent service
The product was just what I was looking for as my son wanted a cover for his ipod 4. He was very pleased with it, and I was pleased with the quality and design. It arrived very quickly and as a result we were all happy .
Outstanding service
I recently purchased a Nokia DT-8 desktop charger for my phone. It arrived very quickly and was well packaged. It was exactly as described and great quality.
Well done NiceCans.
Customer services & company a disgrace to us customers.
I have sent over 40 emails to this seller about my previous complaint further down the lists about my refund, they did however refund my postal charges of £2:99 in which they still owe me £14:99.
Trading standards & my Solicitor have been informed about this incompetent seller.
The reason I am saying these comments is that my money as well as others is sitting in their account which quite frankly I find offensive and fucking pissed off the way I'v been treated.(TrustPilot,apologies for my swear word).
I am still awaiting my £14:99 refund and another email sent to this seller on the 12/03/2012 and surprise surprise,still awaiting reply.
When you purchase from this seller, be very weary about what you get and check your goods as soon as you get it to make sure it's what you asked for because they will make you wait and you will still await your refund like I am.
Rgds
Ray
Fake and used item dispatched.
Thought I had purchased a X-mini 2 portable speaker. What I got was a cheaply made, poorly packaged, made in china imitation speaker called 'mini'.
I have asked for a full refund, and will await a response. I have read of many complaints on-line following receiving this item, so can see I am not the only one.
would not sort out item problrm
item doesn t work as described but after multi emails got no help what so ever.so stuck with a useless item and no offer of return .
Appalling customer service
lots of emails sent to Nicecans still waiting on how to return an item.
Do not use this company, read the other rubbish reviews.
They exceeded expectations.
I placed the order with NiceCans without any prior knowledge and have to admit that I was a little uncertain about it.
I needn't have worried - the order arrived in full and quickly after good communications surrounding the transaction.
swift service
Nice cans was so quick with sending me my order. Numerous emails were sent to keep me up to date with the orders
Great service
Good choice of products, good prices, quick delivery.
Do not use this company!!!!!!!!!!!
I received my Ip9 dual alarm clock (£59.99) before Christmas in good time and gave it to my partner as a present. upon opening we realised it did not work properly and so contacted the company regarding exchanging the item. After 10 days they responded with a postage label (this was Jan 2012). so far in 7 weeks (we are now end of Feb 2012) i have had no further contact from Nicecans despite sending 8 e-mails asking for an update. i have contacted Consumer direct who have referred my case through trading standards. I would not recommend this company to my worst enemy! They are totally unprofessional and simply refuse to respond to your enquiry if you have a problem! beware!!!!!
Excellent
First of all I ordered some Sony headphones on the 11/02/2012 but then I read all of the negative reviews, so I thought oh no looks like I have thrown money down the drain, but then today 23/02/2012 I am very pleased to say they arrived, brand new Sony headphones in the proper sealed packaging,sorry to hear about all of the negative reviews but I feel I have to write this possitive review after having no problems with Nicecans in the end.
Worst place to buy stuff from
I've placed an order on 29/07/11 and haven't got anything yet from them. Tried contacting them via the phone, but it goes to voicemail only. Sent them a couple of emails and received a reply 2 months later that they will resend me a new one. Well today is 23/02/2012 and still waiting. Have not heard from them since September last year. There is no refund or anything as well. I guess I am lucky that my order was only £25. Never going back to them again!!! I've even told all my friends on facebook to bare in mind. I've given them one star, but to be honest there has got to be ZERO!!!
ROBBED!!!
I buyed from nice cans in January 2 wii remote controlls ans 2 wii nunchucks. It tooked 7 weeks for the order to come to me and when they finally arrived i was angry. On their site it says that it is official and original but thats just bulls**t. They are very FAKE! So I asked them how do send it back and that I want the full refund. They told me how and that they will give me full refuns back as soon as they get the package back. So i sent it back. Now after 4 weeks has gone since I sent it back I haven't got any refund back. I have sent them mails for 4 weeks now asking them if they have got the package back and when I will get my money back. BUT NOTHING! They don't answer my anything and I am being robbed here. I am very angry. Don't ever,ever,ever buy anything from this site!!! They will just trick you and take your money! I will now contact the police and the Trading Standards Institute where my uncle works. If I don't get my money back i will sue them!
Nice and easy ...
easy to order and pay and about 6 days it was in the mailbox ....Great
Cheated me out of £23.98.
If I could give zero stars I would! AVOID this terrible company who have conned £23.98 out of me.
I ordered 2 Wii controllers on 24/1/12 at a cost of £23.98. The stock status said 'in stock & delivered within 5 days'. Well, 23 days later I am still to received them. Initial emails were answered stating they were out of stock, even though the website stated they were 'in stock' when I ordered them and NiceCans took immediate payment for them. I was then told they would be back in stock on 3/2/12. I still haven't received them and after two further email's to NiceCans chasing my order, they replied on 14/2/12 alleging that they had 'chased Royal Mail' but couldn't locate them! This I believe it total rubbish.
Subsequent emails (a further 5) to them have been ignored. I asked for a refund as the Wii controllers were a Birthday present and I can't wait any longer. NiceCans are now refusing to respond.
I wish I'd have seen this review site before I ordered from NiceCans! My advice to you is DO NOT PURCHASE FROM NICECANS.
I will be taking this matter further with Consumer Direct (DirectGov website) and complaining about NiceCans to them. I am also considering involving the Police.
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