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Nice Things by HelenaReviews 

2,933
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 578 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique nature of the products, especially the cards, which are often described as beautiful, original, and perfect for various occasions. Many appreciate the thoughtful sentiments and illustrations that are hard to find elsewhere, making them ideal for expressing feelings in both happy and difficult situations. The service is frequently highlighted as excellent, with easy ordering, prompt delivery, and good communication about order status. Reviewers also note the careful packaging and the added personal touches that make the experience even more special. However, some people mentioned issues with orders being lost in the post, leading to non-receipt of their purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the beautiful, unique, and original... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the cards as beautiful,... See more

Delivery service

Customers consistently report positive experiences with delivery service, highlighting its efficiency and... See more

Service

Users describe positive interactions with service, consistently highlighting its amazing, quick, and... See more

Order

People report positive experiences with order, highlighting the ease of ordering and the uniqueness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time purchaser. Small query with my order which was answered straight away even though it was on a weekend. Brilliant customer service, very refreshing in this day and age. This company actua... See more

Rated 5 out of 5 stars

I have ordered many times from ‘Nice Things By Helena’. Their products are great quality and something a little different from standard cards. Multi buy offer plus limited free postage offer twist... See more

Company replied

Rated 5 out of 5 stars

Not my first card from this wonderful site. I absolutely love the 6 cards I ordered for family, friends, & a person who were extremely kind to me and my partner during and after our 21 year old son su... See more

Rated 5 out of 5 stars

Cards with beautiful sentiments and funny sentiments . Things that are not printed in mass produced cards but have proven perfect to give to friends and family in specific situations eg grief, healt... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Gift Shop

Written by the company

Greetings cards and gifts by illustrator Helena Mackevych


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,933)

521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely products

Lovely products, beautifully drawn, well packaged and all at a very reasonable price!

April 29, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

That’s so lovely to hear. Thank you very much for your kind words and for being our customer.
Helena

Rated 5 out of 5 stars

Beautiful Cards

Whatever the occasion Nice Things by Helena has a card. The cards are so beautiful & different from other card suppliers. Wide range of choice at reasonable prices. These cards are designed with love.

April 23, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

Thank you very much for your kind words. It’s really lovely to hear how much you like our cards.
Helena

Rated 5 out of 5 stars

Such Beautiful Cards

I always find such beautiful cards on this website and I value being able to send them.
The cards have words and images for such a wide range of greetings, both good and difficult and they are always perfect.
Packing is excellent, prices are fair and I truly am grateful to have this website for buying the cards I like for every occasion. Thank you Nice Things by Helena!

April 19, 2026
Unprompted review
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Reply from Nice Things by Helena

What a lovely review. Thank you so much for your kind words and for being our customer. We really appreciate you.
Helena

Rated 5 out of 5 stars

Very helpful

Very helpful, professional service and fixed my mistake in a timely and satisfactory way. Thanks.!

April 20, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

We’re so pleased to hear that. Thank you very much.
Helena

Rated 5 out of 5 stars

Superb Quality

All the cards are superb quality with lots of situations covered very sensitively.
Great choice & many fun cards too.

April 16, 2026
Unprompted review
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Reply from Nice Things by Helena

Thank you very much for your lovely review. We really appreciate your kind words.
Helena

Rated 5 out of 5 stars

Lovely choice and great value for…

Lovely choice and great value for money. I’m a repeat and happy customer

April 20, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

We’re so happy to hear this. Thank you very much.
Helena

Rated 5 out of 5 stars

ALL YOU COULD WANT FROM A CARD COMPANY ...and MORE

Everything about this company is great They deliver on EVERYTHING. They all actually CARE about their customers in a real old fashioned kind of way.' The customer is always right' kind of way. Nothing is too much trouble kind of way. I've not used another card company in about 5 years now and their app is on my home page. 'NICE THINGS BY HELENA' really IS NICE !!

April 4, 2026
Unprompted review
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Reply from Nice Things by Helena

Thank you very much for your lovely review and for being such a loyal customer. We’re so pleased you’re happy with everything.
Helena

Rated 5 out of 5 stars

Unique, heartfelt and beautiful cards.

Unique, heartfelt and beautiful cards. Speedy delivery. And very much appreciated a note from Helena acknowledging I am a returning customer.

April 18, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

We’re so pleased that you’re happy with everything. Thank you for letting us know.
Helena

Rated 5 out of 5 stars

Excellent range of products

Excellent range of products. Great ordering experience. Nice Things by Helena keeps me up to date about the progress of my order. Delivered in great packaging.

April 18, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

That’s so lovely to hear. Thank you very much for your kind words.
Helena

Rated 5 out of 5 stars

Lovely

Lovely, good quality cards. Delivered on time. Good communication from order to delivery.

April 18, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

We’re really happy to hear this. Thank you very much for your kind words and for being our customer.
Helena

Rated 5 out of 5 stars

It was a very good experience- I…

It was a very good experience- I accidentally paid twice - this was noticed by the company and refunded- I’m very impressed. The cards arrived in good time and they are lovely

April 9, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

It was our pleasure and we’re really happy that you’re pleased with your cards.
Best wishes,
Helena

Rated 5 out of 5 stars

Always look forward to receiving my…

Always look forward to receiving my purchases from
Nice things by Helena.
I love the card designs and the verses are so beautiful.
They arrive quickly too.

April 15, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

Thank you for your lovely review and for being our customer. We’re so pleased that you’re happy with your orders.
Helena

Rated 5 out of 5 stars

Cards with beautiful sentiments

Cards with beautiful sentiments and funny sentiments . Things that are not printed in mass produced cards but have proven perfect to give to friends and family in specific situations eg grief, health issues, as well as cards showing appreciation for friendship and fun
times . Delivery is very quick too

April 13, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

Thank you so much for your lovely review and your kind words. We’re really pleased that you’ve been happy with your cards.
Helena

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