First time purchaser. Small query with my order which was answered straight away even though it was on a weekend. Brilliant customer service, very refreshing in this day and age. This company actua... See more
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Review summary
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I have ordered many times from ‘Nice Things By Helena’. Their products are great quality and something a little different from standard cards. Multi buy offer plus limited free postage offer twist... See more
Company replied
Not my first card from this wonderful site. I absolutely love the 6 cards I ordered for family, friends, & a person who were extremely kind to me and my partner during and after our 21 year old son su... See more
Cards with beautiful sentiments and funny sentiments . Things that are not printed in mass produced cards but have proven perfect to give to friends and family in specific situations eg grief, healt... See more
Company replied
Company details
Written by the company
Greetings cards and gifts by illustrator Helena Mackevych
Contact info
Lower Ground Floor Office, 59 Wostenholm Road, S7 1LE, Sheffield, United Kingdom
- hello@nicethingsbyhelena.com
- nicethingsbyhelena.com
5.0
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always look forward to receiving my…
Always look forward to receiving my purchases from
Nice things by Helena.
I love the card designs and the verses are so beautiful.
They arrive quickly too.
April 15, 2026
Unprompted review
Reply from Nice Things by Helena
Thank you for your lovely review and for being our customer. We’re so pleased that you’re happy with your orders.
Helena
Cards with beautiful sentiments
Cards with beautiful sentiments and funny sentiments . Things that are not printed in mass produced cards but have proven perfect to give to friends and family in specific situations eg grief, health issues, as well as cards showing appreciation for friendship and fun
times . Delivery is very quick too
April 13, 2026
Unprompted review
Reply from Nice Things by Helena
Thank you so much for your lovely review and your kind words. We’re really pleased that you’ve been happy with your cards.
Helena
Wonderful cards and a customer service…
Wonderful cards and a customer service with a personal feel.
April 13, 2026
Unprompted review
Reply from Nice Things by Helena
That’s so lovely to hear. Thank you very much.
Helena
I placed my order on 4th April
I placed my order on 4th April. It is now 13th April. I still haven’t received my order. One was for a friend’s birthday which is today. I have to travel to the shops to purchase a card now! INFURIATING 😡🤬
DO NOT BUY FROM THIS COMPANY
April 4, 2026
Unprompted review
Reply from Nice Things by Helena
Hello Di - We always want our customers to be happy with the experience they have shopping with us and we always do all we can to help with that.
We emailed you several times before you wrote this review in response to your emails but we can only assume you haven’t seen our replies.
Your order was placed on Good Friday (3rd April) which was a bank holiday so no postal collections. Easter Monday was also a bank holiday so your order was dispatched on the first working day after your order.
This was just 3 working days ago. You chose to select second class delivery. Royal Mail’s delivery aim for second class is 1-3 working days but this can sometimes vary slightly so it should be with you soon.
We also offer first class delivery and guaranteed next day delivery for more urgent orders.
I hope this helps and that you will enjoy your order when it arrives as much as all of our 5 star reviewers have. Our customers are all very important to us so please do email us if you have any further questions.
Helena
Genuinely lovely
Lovely cards expressing genuine feelings
Excellent quality
Love sending them
April 10, 2026
Unprompted review
Reply from Nice Things by Helena
That’s so lovely to hear. Thank you very much.
Helena
Adorable.
I love the artwork and the delightful sentiment these cards convay. 10/10 Helen.
April 8, 2026
Unprompted review
Reply from Nice Things by Helena
What a lovely review. Thank you so much for your kind words.
Helena
Reply from Nice Things by Helena
That’s really lovely to hear. Thank you for being our customer.
Helena
Lovely products and brilliant service
Lovely products and brilliant service. I mistakenly put my own address for a card I wanted delivering direct to a friend so ordered another and requested one cancelled. Kate was great at making sure my order was correct and refunding me for the incorrect one!
April 3, 2026
Unprompted review
Reply from Nice Things by Helena
We’re so pleased we were able to sort that out for you. Thank you for your lovely review and for shopping with us.
Helena
Card was Amazing!
Card was Amazing!
Just what I had been looking for!
Thank You.
March 31, 2026
Unprompted review
Reply from Nice Things by Helena
That’s so lovely to hear. Thank you.
Helena
Cards are very unusual and different
Cards are very unusual and different. Quite expensive when you add on postage costs and the cost of actually sending it to the recipient. Service was good. Second time I have bought from this company and will do so again.
March 28, 2026
Unprompted review
Reply from Nice Things by Helena
Thank you for your kind words. We’re so pleased that you were happy with your cards and decided to shop with us again.
We do a ‘Buy 5 get one free’ offer on our single cards and our multipacks offer a discount too if that helps. It’s also free delivery over £30.
Thank you again,
Helena
Beautiful cards anda very quick…
Beautiful cards anda very quick delivery.
April 1, 2026
Unprompted review
Reply from Nice Things by Helena
That’s really lovely to hear. Thank you.
Helena
Beautiful faith products
Beautiful products, great value and fast delivery. I love everything about 'nice things by Helena'. Especially her gorgeous Christian items - pure joy to see someone not afraid to share their faith through their business. Thank you Helena - every blessing to you!
April 2, 2026
Unprompted review
Reply from Nice Things by Helena
What a lovely review. Thank you for your kind words, they really are appreciated.
Thank you for being our customer.
Helena
Have ordered many times
Have ordered many times. Always very efficient and reliable. Cards are exactly as described and just that little bit special.
April 2, 2026
Unprompted review
Reply from Nice Things by Helena
What a lovely review. Thank you for your kind words and for being our customer.
Helena
Excellent quality
I ordered a mix of birthday cards and Easter cards. They arrived well packaged, no damage and, as usual, excellent quality.
March 26, 2026
Unprompted review
Reply from Nice Things by Helena
That’s really great to hear. Thank you for letting us know.
Helena
Great choice of different
Great choice of different, unusual cards and value for money. Good quick servuce and well packaged
March 23, 2026
Unprompted review
Reply from Nice Things by Helena
We’re really happy to hear this. Thank you very much for your review.
Best wishes,
Helena
Lovely cards
Lovely cards. Quick delivery. Am very happy with the quality of these unique, cards.
April 1, 2026
Unprompted review
Reply from Nice Things by Helena
That’s great to hear. Thank you very much for shopping with us.
Helena
I love everything about Helena x
I love everything about Helena x
Would never ever choose anything else 🙂
March 27, 2026
Unprompted review
Reply from Nice Things by Helena
What a kind and lovely thing to say. Thank you so much.
Helena
Lovely cards always arrive perfectly
Lovely cards always arrive perfectly.
And I am always really happy with them .
April 1, 2026
Unprompted review
Reply from Nice Things by Helena
We’re so happy to hear this. Thank you for taking the time to let us know.
Helena
Lovely cards
Lovely cards, different words, what I would call quirky. Easy to order and pay for. Delivery was good and the cards were sealed securely.
March 24, 2026
Unprompted review
Reply from Nice Things by Helena
We’re really pleased to hear that you are happy with everything. Thank you for being our customer.
Helena
Speedy service and well wrapped.
March 27, 2026
Unprompted review
Reply from Nice Things by Helena
That’s lovely to hear. Thank you.
Helena
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