NicheGallerie.com Reviews 

430
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Got my second bottle from @niche__gallery and I’m really impressed with the quality. I’m glad I got my Amouage Lustre from them—it smells amazing. Their customer service is excellent and delivery was... See more

Rated 5 out of 5 stars

I ordered two perfumes and had a great experience overall. Customer service was very responsive and answered all my questions quickly. It was super easy to communicate since we talked through WhatsApp... See more

Rated 4 out of 5 stars

The website is easy to navigate, has simple selection boxes, provides descriptions, and most perfumes are cheaper than other sites, though not all are. Some perfumes have similar prices, and the site... See more

Rated 5 out of 5 stars

I have ordered 3 times from niche gallery & they are fully trusted, I will keep ordering more & more. Their fragrances are legit & their prices & discounts are really worth it. The variety of the nich... See more

Company details

  1. Perfume Store
  2. Online Marketplace

About NicheGallerie.com

Written by the company

Important Notice: NicheGallerie.com is not affiliated with or connected to 'parisgallery.ae (The Niche Gallery)'. Please ensure you are reviewing the correct business.

NicheGallerie.com is an online platform specializing in high-quality niche and designer perfumes. We offer a straightforward and transparent shopping experience, making it easy for customers to find and purchase their ideal fragrance.

To date, we've processed thousands of orders and have a strong following across social media platforms, growing our community one fragrance at a time. Our digital platform, NicheGallerie.com, is constantly updated to offer the latest in fragrance trends and customer preferences.

NicheGallerie.com has a dedicated team of fragrance experts who ensure that each bottle meets the highest standards of quality and authenticity. We offer multiple payment options and fast worldwide shipping, with a presence that extends globally. Our customer service team is always available via live chat, ready to assist you in finding your next "signature scent."

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

430 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(430)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

update on my most recent review

update on my most recent review:
The company got in touch with me and they rectified the situation. They have sent me the order and honoured the initial agreement. The parcel came in very quickly and well packaged.
I will be looking forward to my next purchase :)

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

A very good service and follow-up!✨️✨️

A very good service and follow-up!✨️✨️
Good quality and prices🙏✨️, this is what we all are expecting from an e-commerce platform💫💫.
I highly recommend Niche Gallery for those who are looking for safe, easy, and great perfums shopping 💯💯✨️💫

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Niche Gallery

I came across this website whilst searching for a niche perfume I had been wanting for the past five years and I almost gave up but this company had it.

The costumer service along with the packaging was nothing short but OUTSTANDING!

I simply can not thank this company enough!

I absolutely highly recommend them for a wonderful stress free experience!

January 5, 2025
Unprompted review
Rated 1 out of 5 stars

I had bad experience with niche…

I had bad experience with niche gallery, at first I thought it was a one time thing and I should give them a second chance but unfortunately after three times of purchasing I can easily say they are overpriced, beside one of my purchasing I discovered it was consumed before shipping it to me.
Despite the evidences that I have shared with them ( photos of the consumed perfume) where I showed to them the level of perfume was clearly low and the inner sealed label was broken which means that this product is not authentic 100% and might been replaced with other liquid, instead of seeking the costumer satisfaction they kept replying arrogantly denying these facts which they should take it in their consecration as area of improve.

December 14, 2024
NicheGallerie.com logo

Reply from NicheGallerie.com

Thank you for your feedback. At Niche Gallery, we are committed to transparency with our pricing, which is clearly displayed on our website prior to checkout. Customers make their purchases after agreeing to these prices, and it wouldn’t make sense to claim the prices are overpriced after the purchase is made. We consistently offer discounts that exceed those of our competitors, ensuring you receive the best possible value. Additionally, we verified that you received free shipping on all three of your orders.

Regarding your claim of a “consumed” product, we take such allegations seriously. Upon reviewing the conversation, we find that there was no arrogance in our responses. Our customer service team reached out to you immediately and engaged in a detailed and calm discussion. They explained the situation thoroughly, provided supporting evidence, including images, and addressed your concerns in a professional manner. The conversation ended amicably when you requested a free voucher as compensation, which we agreed to provide. Despite our inability to verify the claim, we went above and beyond to resolve the issue by offering an additional 100 SAR voucher, which you accepted and used on your next order along with a 10% discount.

It’s also worth noting that, despite placing three orders with us, you’ve left two negative reviews, which raises concerns about the intent behind your feedback. We always aim for customer satisfaction, but we do not support manipulative behaviors aimed at harming the business or seeking excessive compensation. We reserve the right to refuse future orders from individuals who demonstrate such patterns of behavior.

We remain committed to providing high-quality products and excellent customer service, and we trust that future interactions will be fair and respectful. Regards,

Rated 5 out of 5 stars

Finally found my trustworthy niche perfume store

Will definitely buy more from this store. Their representative is very accommodating and sweet. They’re fast in delivery as well, just ordered yesterday and I got the items today. I’m in loooove and very satisfied with my purchase. I got the Matiere Premiere in Santal Austral and it’s the Perfect New Year gift for myself. ✨💌💗

December 27, 2024
Unprompted review
Rated 4 out of 5 stars

One of the best websites for perfumes

🙂It was great, the perfumes were original and well packaged, the prices are competitive and good and I think they can offer better prices.

☹️ What I didn't like was that the shipping did not include some taxes and some fees, which made me pay a sum of money to the carrier.

November 22, 2024
NicheGallerie.com logo

Reply from NicheGallerie.com

Thank you for the great feedback. We’re glad you enjoyed the perfumes, packaging, and pricing.

Customs duties and taxes are set by your country’s regulations and are unfortunately beyond our control. We always try to minimize these by declaring lower values when possible. We appreciate your understanding and look forward to your next order.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service , understanding and professional staff , authentic products and a safe place for perfume lovers , of course I can't forget to mention the huge discounts and amazing collectibles , keep up the good work guys , sincerely mohammed almutairi.

November 22, 2024
Rated 1 out of 5 stars

Review:

Review:
The delivery was extremely slow, and I struggled to figure out how to apply the discount code. I reached out to customer support, but I didn’t receive any helpful answers. The whole experience felt like a test of patience rather than a smooth process. I wouldn’t recommend it.

November 22, 2024
NicheGallerie.com logo

Reply from NicheGallerie.com

Thank you for your review. To clarify:
Your order was delivered within the exact timeframe displayed at checkout.
During our sale, all discounts are automatically applied to ensure the best savings for you. Manual coupon entry is disabled to avoid confusion.
We’ve checked our WhatsApp records and found no messages from you. We respond to all inquiries, so please ensure you’re contacting the correct number listed on our website.
Please reach out directly if you have further concerns.

Rated 3 out of 5 stars

I don't like the fact that you make…

I don't like the fact that you make discounts close to discount code you usually provide
Which make no difference

November 16, 2024
NicheGallerie.com logo

Reply from NicheGallerie.com

Thank you for sharing your feedback. We’d like to clarify that our seasonal discounts are designed to offer even greater value than our regular discount codes. For instance, while our regular codes typically provide around 10% off, our seasonal sales often go beyond that, offering even better savings. These sales are our way of ensuring our customers enjoy the best deals during special occasions. We hope this clears up any misunderstanding, and we’re always here to assist with any questions.

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