Discrace false royal mail in transit document false tracking number scam shop do not use i ordered the kerasilk product 3 months ago! Awful don't use
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See what reviewers are saying
I was looking for a specialist haircare product and this retailer was one of few who were selling it so bought the product thinking as it was linked to a hairdressing business it was a 'safe option'.... See more
Good range of products at very competitive prices. Ordering is straightforward. I had notification of despatch on 8 June but several days later, Royal Mail tracking showed 'still awaiting item'. I e... See more
The goods were despatched swiftly and were well packaged. A shampoo bottle was additionally sealed to prevent seepage. No problem with the supplier at all, only Royal Mail who put us down as the recip... See more
2.9
Average
282 reviews
No history of asking for reviews
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Great excellent products highly…
Great excellent products highly recommend KMS
January 7, 2022
Unprompted review
Not yet recieved the item it’s taking…
Not yet recieved the item it’s taking longer than expected
January 7, 2022
Great service
Great service, super quick delivery. Amazing products! And a little gift is lovely. Would definitely recommend.
January 6, 2022
Unprompted review
Order arrived promptly
Order arrived promptly. In good condition. What more can I say?
January 6, 2022
Quick and easy
The order came through very quickly. It also came with a nice sample, which was actually a good size.
I would definitely use this company again.
January 6, 2022
Unprompted review
Efficient service
January 1, 2022
No items, ordered more than 6 weeks ago
I have placed an order on the 12th of November 2021. More than 6 weeks later, nothing arrived. I have asked for a refund 2 weeks ago but advised they can't refund me until the items arrived. Blames the post...poor service!
December 27, 2021
Unprompted review
I always find Nicola Smyth more…
I always find Nicola Smyth more reasonable than anywhere else, postage is prompt and I love the little testers I receive as a thank you for my order.
December 24, 2021
Unprompted review
First time purchasing from shop
First time purchasing from shop. Best price i could find online for conditioner. Quick delivery considering it’s near Christmas, and super pleased with my free sample too! A* service.
December 23, 2021
Unprompted review
Great salon quality, range & prices
I received my order of hair care from Nicola Symth Shop in good time, with a great range of salon quality products at value prices. Will most likely order again in the future
December 21, 2021
Unprompted review
This was my first time ordering from…
This was my first time ordering from Nicola Smyth. The process was quick and easy and the goods arrived very quickly. I even got a free sample. I absolutely love the KMS products. Thank you so much I will return as a customer 👍
December 21, 2021
Unprompted review
Great service
Excellent delivery speed of an order that was easy to place.
Looking forward to making many more purchases.
December 20, 2021
Unprompted review
Very quick delivery and love the KMS…
Very quick delivery and love the KMS products, will definitely be using again!
December 20, 2021
Unprompted review
The prices were really good and I liked…
The prices were really good and I liked the variety. The delivery was supposed to take 2-4 working days but it took a week and a half. I wrote 2 email and received 0 responses from the cx service team. I received a free sample in my order which was a nice surprise.
December 13, 2021
Fantastic my daughter loved her hair…
Fantastic my daughter loved her hair done by Nieve xx Thank you for making her feel special xx
December 12, 2021
Great seller
Great seller, delivery was quick and lovely free product included. Many thanks
December 12, 2021
One very satisfied customer
Very easy to order. And quick delivery.
Well done. Definitely be using you again. Thank you.
Oh and the hair products were amazing 😄
December 8, 2021
Excellent service --thankyou.
December 7, 2021
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