N Reviews 282

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Discrace false royal mail in transit document false tracking number scam shop do not use i ordered the kerasilk product 3 months ago! Awful don't use

Rated 1 out of 5 stars

I was looking for a specialist haircare product and this retailer was one of few who were selling it so bought the product thinking as it was linked to a hairdressing business it was a 'safe option'.... See more

Rated 4 out of 5 stars

Good range of products at very competitive prices. Ordering is straightforward. I had notification of despatch on 8 June but several days later, Royal Mail tracking showed 'still awaiting item'. I e... See more

Rated 5 out of 5 stars

The goods were despatched swiftly and were well packaged. A shampoo bottle was additionally sealed to prevent seepage. No problem with the supplier at all, only Royal Mail who put us down as the recip... See more

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2.9

Average

TrustScore 3 out of 5

282 reviews

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2.9

All reviews

(282)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service - placed order online and received goods within a couple of days - packaging was was good so nothing was damaged.

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent first experience

First time I have used Nicola Smyth. Communication and delivery was reliable and excellent. Loved the fact I was sent a little free gift with order. Good choice and prices for the products I wanted.

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

Love this website

Love this website. I always tell my clients to use it as I dont actively sell to my clients or I order for them. Delivery is quick and prices are competitive.

January 15, 2022
Rated 5 out of 5 stars

Great service

Great service. Very quick dispatch & delivery. Products well packaged, competitive prices , will definitely buy again from them

January 14, 2022
Rated 5 out of 5 stars

Great, affordable and swift delivery

Been trying to find this product for a while and pleased to find it at an affordable price (KMS messing creme). Order came swiftly even with a free tester of another product which came as a surprise. I will definitely order again and look through the whole catalog for any other products

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - great selection of products at affordable prices and really fast delivery.

January 10, 2022
Unprompted review

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