NIDA Reviews 

110
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers praise the lightweight texture of the creams, noting that they absorb quickly and leave the skin feeling deeply moisturized, smooth, and soft. Many consumers also notice visible improvements in fine lines, wrinkles, and overall skin radiance after consistent use. However, some people mentioned that international shipping times and delivery can take quite a bit longer than expected. Some reviewers were not happy with packaging issues, reporting that certain bottles arrived nearly empty or featured faulty droppers. A few other people also felt that specific formulas caused skin irritation or completely failed to show visible results.

What people talk about most

Product

Users describe positive interactions with product, noting that the skincare items feel luxurious and... See more

Quality

People report positive experiences with quality, highlighting noticeable improvements in hydration, texture,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers report incredible changes, clearer... See more

Order

Reviewers highlight ambiguous aspects of order experiences, showing a wide split in customer satisfaction.... See more

Delivery service

Consumers find delivery service experiences to be highly divided. While some customers praise fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nida retinal! I'm 43 and my face has never felt softer or more moisturised. I'll never stop buying the Retinal eye cream (which I use on entire face and neck). Also, my NZ courier company lost one of... See more

Rated 5 out of 5 stars

Their customer service support is so friendly, efficient and respond promptly. They helped and sent me the replacement cream right away after they acknowledged my issue. Everything was done within 1 d... See more

Rated 5 out of 5 stars

LOVE, LOVE, LOVE this brand+ their products! They're moisturising cream, is AMAZING, I used it 7 days straight, every night, on a clean face, and it worked WONDERS for my skin, it glowed with rehydrat... See more

Company replied

Rated 5 out of 5 stars

Really beautiful products, works very well on my sensitive skin, no harsh feeling, no allergy. Just love it!! I bought the eye and neck cream and moisturiser and will definitely restock for my future... See more


Company details

  1. Cosmetics Store

Written by the company

Premium Korean skincare brand fusing nature and science for exceptional results—featuring products we use and recommend to those we love. Made with ❤️ in 🇰🇷


Contact info

4.1

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(110)

110 reviews in the last 12 months

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Rated 2 out of 5 stars

Not producing the effects promised

Sadly is not producing the effects promised online. I bought the product after watching a video of a person with bad eye bags and after the use of the eye cream they showed big improvement. I didn't work for me. The cream works as a moisturizer and I will finish it but the results doesn't make it any better than other products on the market. Nothing special or different.

January 22, 2026
Unprompted review
NIDA logo

Reply from NIDA

We're sorry the eye cream didn't deliver the results you were hoping for—that's understandable and disappointing. Everyone's skin responds differently, and results can vary from what's shown online. We'd like to help find something that works better for you, so please reach out to us at cs@nida.co and we'll do our best to make things right.

Rated 5 out of 5 stars

Feels great

Recently bought some moisturiser and it’s now my favourite. Living in the tropics makes it hard sometimes to moisturise as the humidity just makes you sweat leaving you feel ‘slimy’. But the Nida product is very pleasant. You don’t need to use a lot for full coverage and it absorbs quickly. It also feels light on your skin. I don’t have much in the way of wrinkles so I don’t know if it helps to reduce them but it’s definitely a product worth trying. I ordered 2 tubes on the 18th September 2025 and I’m only just reaching the end of the first tube. I’ll definitely purchase again

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

The promises are true!

The moisturizer is great! Ive been using it for a few weeks and my skin feels plump and super supple. I’ll definitely be a return customer and i cant wait to try their other products.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

3 wonderful products

I bought the NIDA Revive Eye Cream, the Clarity Toner and the Ultimate Moisturising Cream and tried it for the first time. After a week, visible results and am so happy with it. I’ve recommended to many friends.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service Support Team

Their customer service support is so friendly, efficient and respond promptly. They helped and sent me the replacement cream right away after they acknowledged my issue. Everything was done within 1 day. Really appreciated. Thank you so much. 🫶🏻🫶🏻🫶🏻

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using Nida products for over…

I’ve been using Nida products for over a month now, and I’ve noticed an incredible improvement in my skin. They are affordable and leave my skin feeling baby-soft. Their customer support is amazing — I received a product by mistake, and they helped me immediately. I’m more than satisfied and will definitely continue being a regular customer and recommending them to everyone I know.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love the Nida moisturising…

I absolutely love the Nida moisturising cream. I have sensitive skin on my face and this is the only cream that doesn't cause further irritation and reduces the redness. I also noticed my skin looked fresher and had a glow to it. Great product and Highly recommend.

December 29, 2025
Unprompted review
Rated 4 out of 5 stars

Patience pays back

Saw the fabulous ads. The creams are under my testing now, and they seem to work as claimed. Shipping took around a month, but customer support does miracles once you get in touch.

December 2, 2025
Unprompted review
NIDA logo

Reply from NIDA

We truly appreciate your patience! We're happy to hear the creams are showing promising results so far, and that our customer support team came through for you. We know shipping can sometimes take longer than we'd all like, and we're always working to improve that. Thanks so much for sticking with us — hope the results keep getting better!

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