Nieu Cabinet Doors Reviews 

230
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the beautiful finishes, precise measurements, and wide variety of modern styles available for their custom kitchen cabinet upgrades. People frequently praise the exceptionally responsive customer support team and the incredibly helpful guidance provided throughout the entire ordering process. Some reviewers were not happy with occasional quality flaws, mentioning that certain custom painted doors can chip, scratch, or show unexpected surface imperfections. A few consumers also experienced minor shipping delays or occasional communication issues regarding specific design details that temporarily impacted their home renovation projects.

What people talk about most

Product

Consumers find product to be positive, highlighting the excellent quality and beautiful finish of the doors... See more

Quality

Clients share positive opinions on quality, consistently highlighting the robust materials and flawless paint... See more

Staff

Customers report overwhelmingly positive experiences with staff, praising their exceptional helpfulness,... See more

Order

People report positive experiences with order, highlighting that the process of ordering materials is very... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

awesome experience with NIEU. Sure, you have to do the measurements yourself and wait 6 weeks for delivery but the result is worth it. I love the interesting aqua color of my Scandia cabinets. I added... See more

Company replied

Rated 5 out of 5 stars

I could not be happier with our Nieu cabinet doors to upgrade the built-in IKEA PAX wardrobe. The paint colour we got matches Sherwin Williams Black Magic and the quality of the finish is perfection o... See more

Company replied

Rated 5 out of 5 stars

Unhappy with IKEA front options, I found several beautiful modern options at Niue. We ordered multiple samples and planned the kitchen through IKEA. The Nieu representative then made sure we got every... See more

Company replied

Rated 5 out of 5 stars

These guys were really great to work with… they gave me a timeline for the doors to be manufactured and they were right on time… the quality of the doors is really high and high-quality hinges were an... See more

Company replied


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Company details

  1. #1 of 1 best companies in Cabinet Store
  2. #1 of 1 best companies in Cabinet Maker
  3. #1 of 1 best companies in Kitchen Remodeler

About Nieu Cabinet Doors

Written by the company

Nieu Cabinet Doors is a leader in the cabinetry space offering custom cabinet doors for cabinet refacing and custom IKEA kitchens.

All of our products are made to order, in designer curated styles and colors. With every piece crafted for your specific project, plus one of North America's only custom color programs, our quality and commitment to providing exceptional customer service set us apart.

Product offering includes:
- Cabinet doors & drawer fronts
- Cover panels, trim, filler, toekicks
- Hinge drilling
- Custom dovetail drawer boxes
- Hinges & drawer slides
- Floating shelves

We offer all of our doors:
- Raw (unpainted)
- Primed
- Painted in one of our standard colors
- Custom painted in Sherwin Williams or Benjamin Moore paints (+ additional charge applies)

We also offer TFL doors in both solid colors and wood grains, as well as a new line of premium 3DL Supermatte!

Unparalleled Quality

Written by the company

100% Made to Order Products and Friendly Expert Support
Our mission is to enable all customers to achieve their dream kitchen with quality, affordable materials, and friendly expert support. We'll guide you in your project, treat you like a friend, and ensure the products we supply are unmatched in quality and customization.

Free Shipping over $3,000

All orders over $3,000 ship free!

Enjoy free shipping on all US and Canadian orders over $3,000! Standard transit times apply.

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Save big with free shipping on orders over $3,000. *Conditions apply.

4.7

Excellent

TrustScore 4.5 out of 5

230 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(230)

138 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service is Above and Beyond

Customer Service is Above and Beyond

During the consultation, there was a disconnect in the size of cabinet door. I gave the go ahead on the final layout, but when we got the doors, I realized the size I confirmed was incorrect. They could see that they made an error on their end too, so they provided the correct new doors at no charge - they didn't have to do that. I was incredible impressed with their service from the first interaction to the last.

November 14, 2024
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Reply from Nieu Cabinet Doors

Thank you so much for sharing - we always strive for perfection, but if something doesn't go as planned, we make it right. Thank you for the five stars!

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Tom. You would never know I used ikea boxes and the ability to customize door styles with unlimited color options with Nieu gives my kitchen the custom design look I was going for. I love that the doors are solid wood and can be painted if I choose down the road. The doors have held up perfectly over the past year and a half.

May 1, 2024
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Reply from Nieu Cabinet Doors

Thank you so much, Jillian! So glad to hear this and the space turned out SO beautifully, thank you for sharing it with us!

Rated 2 out of 5 stars

3 years later

I like that there's various options for creating a custom look to Ikea boxes. However, during installation there were doors and panels that came with imperfections from the factory, the shades of paint were not all the same, when having to make some small adjustments the quality just didn't hold up and 3 years in we have MANY areas of chipped paint. For the price I expected more. Actual Ikea fronts would have held up better - I can say this from experience.

May 1, 2025
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Reply from Nieu Cabinet Doors

Hi Ashley - could you please reach out to our customer support team at contact@nieucabinetdoors.com? We just looked through our records and don't have reference to any of these concerns apart from replacing doors that were damaged in transit - could you please give our team a shout and we'll be happy to see how we can assist? Thank you!

Rated 2 out of 5 stars

Bad quality: cannot withstand day to day use

While the kitchen is beautiful, the quality on the finish is not able to withstan day to day kitchen use. When I wrote to my customer service rep this was questioned, suggesting the contractor was at fault. We take careful care of our home and yet the cabinet doors are severely chipped. I was testing out the product to see if I could recommend it to my clients, but after using the product myself, I cannot recommend it in good conscience.

May 1, 2025
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Reply from Nieu Cabinet Doors

Hi Celia, we're very sorry to hear that you had issues with your order.

We've just investigated this with our team and see that our last note to you went unreplied to - it looks like our team was trying to understand the cause of the issues, and asked if the damage occurred during installing, and in an effort to better understand asked for photos to see if this would be a warranty claim. We didn't hear back from you but would be happy to review and understand the cause of the issue.

We pride ourselves on the quality of our product and take matters like this seriously - if you are able to provide our team with some photos and further information we'd love to review and see how we can support you.

Rated 4 out of 5 stars

Very helpful in fure out what I needed…

Very helpful in fure out what I needed based on ikea kitchen design. Love love love the dovetail wooden drawer boxes. Cabinet fronts and panels were all beautifully made!

May 28, 2024
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Reply from Nieu Cabinet Doors

Thanks so much, Kim! Glad to hear we hit the mark!

Rated 5 out of 5 stars

1 year later, still LOVE my kitchen!

I had a really great experience! It was a big project, had never done anything like it before. Everything about the process was super easy, people were really helpful. I got everything from Nieu, fridge panels, pantry door, about 15 drawers and more. They really are stunning.

May 2, 2024
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Reply from Nieu Cabinet Doors

This is what we love to hear, Kelli! So glad you're still loving the kitchen and the products!

Rated 5 out of 5 stars

Would highly recommend

The doors are definitely high-quality. I was a little concerned about getting painted doors, since I've never owned those before, but they have held up very well. (Too bad the counter company wasn't as professional!) I get tons of compliments on my kitchen.

The only unexpected part was that I expected the doors to ship in boxes, but they came wrapped together. They were protected, but it was a bit unwieldy, so be prepared for that. I would definitely recommend Nieu to others!

May 13, 2024
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Reply from Nieu Cabinet Doors

Thanks so much for sharing, Fiona! Happy to hear you're pleased with the experience (and we agree - cabinet doors are awkward to ship - but we take great care in packaging things thoroughly!) Appreciate your five stars!

Rated 5 out of 5 stars

Great experience and quality

I am very happy with my replacement doors, they look beautiful and are great quality. A few of the doors were shipped with some minor damage, but were replaced without any issues or delay. I would certainly do it all over again.

March 15, 2025
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Reply from Nieu Cabinet Doors

Thanks so much, Pat! We love hearing that folks would do it all over again - that means we've hit the mark! :)

Rated 5 out of 5 stars

Order from Nieu, you won't be disappointed

I ordered all new kitchen cabinets doors from Nieu and was thrilled with the process and the final product. There was one error in my order, and customer service sent me the replacement no questions asked. My cabinets look great and were exactly what I wanted. 10/10 would order from Nieu again. Highly recommend!

May 1, 2024
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Reply from Nieu Cabinet Doors

Thank you so much! So glad we could delight you with your order!

Rated 5 out of 5 stars

The product arrived in perfect…

The product arrived in perfect condition. There was a problem with a couple of the drawer boxes that were not the correct size. I contacted Tom and Brook and the problem was corrected immediately. I would definitely recommend this company. They were very accommodating and easy to work with.

March 3, 2025
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Reply from Nieu Cabinet Doors

Thanks so much, Muriel! Our team is always quick to make sure everything is looked after if an issue arises, glad that you were pleased with our level of service!

Rated 5 out of 5 stars

Amazing quality and customer service

We have had an amazing experience. Our entire order was canceled from another company that makes IKEA fronts, which severely delayed our kitchen renovation. We got in touch with Nieu and our cabinets were shipped to us within three weeks! We absolutely love the material and color, we are so pleased with the overall experience!

April 6, 2025
Unprompted review
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Reply from Nieu Cabinet Doors

Thanks so much Hannah! We were glad we could step in and make your kitchen happen after all the nonesense you guys experienced with the other company! Thanks for trusting us to get the job done with our quality and commitment to happy customers :)

Rated 5 out of 5 stars

It’s like a DIY cheat code!!!

Great option for renewing your kitchen if you are looking to save on the professional fees of custom cabinets. The company offers videos and video chats to help customers work through the details of measuring. We took advantage of two of these calls, to double check our measurements and finished door and drawer faces were a perfect fit! The color and style choices offer a wide array of options to help you reach your imagined look. I am so pleased with my new kitchen and it came in at about half price from a full professional revamp with this partial DIY option. I would highly recommend this company!

April 3, 2025
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Reply from Nieu Cabinet Doors

We're so flattered! Thank you for such a lovely review, we're glad to hear that our video calls put you at ease and got you installing with confidence. Enjoy your Nieu kitchen!

Rated 5 out of 5 stars

The product worked seamlessly to…

The product worked seamlessly to replace existing doors. Be prepared for a bit of off-gassing initially. Very happy with the look and ease of process.

April 2, 2025
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Reply from Nieu Cabinet Doors

Thanks so much for sharing! We recommend storing the doors in a climate controlled environment for at least 48 hours before installing to allow them to acclimate - some odour from the paint is normal when unwrapped - some clients prefer to unwrap and store in a garage or basement until they are closer to installing, but we do recommend that you take that 48 hours in the proper climate control before installing.

Rated 5 out of 5 stars

Our kitchen was transformed almost on a…

Our kitchen was transformed almost on a dime, thanks to your beautiful cabinet doors. We love that you offer glass inset options too. Great work. Thank you!

October 1, 2024
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Reply from Nieu Cabinet Doors

Thanks so much for sharing, Amy! Glad to hear you loved our glass-ready options to make your kitchen transform!

Rated 5 out of 5 stars

Great company

Great service! Very happy with the doors!

February 1, 2025
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Reply from Nieu Cabinet Doors

Thank you, Radka!

Rated 4 out of 5 stars

High cost to ship to US

Perhaps it is the fault of US shippers but the cost to ship my order from Nieu to the US was astronomical.

September 19, 2024
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Reply from Nieu Cabinet Doors

Hi there! Thanks for sharing your experience - it looks like your order was just for one oversized door, which you are correct incurs charges beyond our control due to item size and weights from our shipping partners. We offer free shipping on orders over $2500 and on orders below this threshold there is a flat base shipping fee. We are glad you were pleased with the product and rest assured we do everything possible to keep our shipping fees as low as we can!

Rated 5 out of 5 stars

Amazing customer orientation

Amazing customer orientation! I ordered 9 custom size, custom color Shaker design cabinet doors. The largest were about 30x65”

The company double checked dimensions with me, sent a color sample mini-door to ensure everything was okay.

The doors arrived well packaged with no damage.

Excellent craftsmanship - couldn’t be more pleased.

February 12, 2025
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Reply from Nieu Cabinet Doors

Thanks so much for the five stars, John! So glad to hear our customer service and quality combined to make it a winning experience!

Rated 5 out of 5 stars

Excellent product

Excellent product, super quality. the customer service is exceptional. I have nothing but a positive experience to share

March 31, 2025
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Reply from Nieu Cabinet Doors

Thank you so much, Elodie! Super appreciate you taking the time to share your experience!

Rated 3 out of 5 stars

Very pricy for only 3 doors, no glass

Doors were delivered undamaged. I may have missed that they don’t come with glass, but it was never explicitly explained. Overall, disappointed that three square pieces of wood (and hinges) cost over $500, then had to spend an additional $250 to have glass installed.

June 14, 2024
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Reply from Nieu Cabinet Doors

Hi there! We're sorry to hear that your experience wasn't five stars - we do call out these doors as "prepped for glass" and "glass ready" throughout our ordering process and on our order confirmations. Please let us know if we can offer you further support - you can reach out to us at contact@nieucabinetdoors.com!

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