Nighshop Reviews 68

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Whoever wrote an excellent review is probably someone working with this company . Sadly I wish I had read the reviews before ordering . Same thing get an email from Mychelle Bell telling me to be pati... See more

Rated 5 out of 5 stars

Honestly, I was very nervous to buy. I had heard some good things about Nighshop, but also some bad things - mainly regarding authenticity (reputable shoe vendors warning me, stories of lawsuits, etc)... See more

Rated 1 out of 5 stars

Same story; took our money, responded a few times, sent fake tracking number that included a link that said it was stuck at customs. Mychelle was the person who initially replied; probably a bunch o... See more

Rated 1 out of 5 stars

This is a scam company. You will never receive your items after ordering. I placed an order since April they sent me a fake website with tracking number information. Once you started complaining they... See more

1.7

Bad

TrustScore 1.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam. They charged us for the shoes and never sent them. When we contacted customer service, they responded that we did not have the needed information.

April 1, 2022
Unprompted review
Rated 1 out of 5 stars

Fake as a 3 dollar bill - STAY AWAY

Totally Fake. You get an e-mail that it's shipped with no tracking number. Then you have to harass them with a tracking number but they don't provide the shipper info (the tracking number doesn't come up with legit shippers like USPS, FedEx, DHL, or UPS).

Then they provide a shipper by the name of AirForExpress which is allegedly shipping the product from Paris. The shoes were allegedly shipped on January 9th and then it goes through has various delays, such as Customs inspection - from my local city in Michigan, which I know doesn't have a customs inspection department, which took 10 days to complete this bogus inspection.

Finally the fake shipping company states that the item was out for delivery on February 8th, but somehow it didn't show up as delivered until February 9th... My local city is about 4 square miles - it doesn't take 2 days to deliver. Not surprisingly, the item never showed up - the delivery confirmation was totally fake. I disputed the charge on my credit card and fortunately my money is was refunded, but I'm posting here to try to prevent anyone else from buying from NighShop - They are a total scam.

February 11, 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMM

robbing pigs took my money, responded to one email and nothing since. phone number doesn't work either.

January 27, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS FAKE CO.

COMPLETELY BOGUS! I ordered $425 worth of shoes. The SAME woman as listed below in other posts is Mychell and she answered a few times. After I told her my credit co was going after them she sends me a number. “Tracking number” but didn’t send the name of the shipping company. LOL?!! How do I track that with no shipping company told to me?!What in the world?! I mailed her back so angry and she sent a link this next time from another laughable (bogus) company: airforexpress. It has a worse review than that criminal shoe seller. I ordered these on Dec 30. Haven’t heard or seen another indication that they are working on this. I know these will ever be sent. DO NOT ORDER FROM THEM! Thieves. Shame on them.
PS: I just checked my login to see my order in my account on their page. Ordered Dec. 27, 2021. Status of order: Processing. What? A month later? “Processing? Lol. Wait. I thought they told me that they were sent ages ago by that bogus shipping company: airforexpress.

January 26, 2022
Unprompted review
Rated 1 out of 5 stars

Nighshop is a total scam

Nighshop is a total scam. My girlfriend bought a pair of shoes from the website and they totally stole her money. DO NOT BUY FROM HERE. i so angry now

January 17, 2022
Unprompted review
Rated 1 out of 5 stars

(this is not a duplicate from the other review…)

(this is not a duplicate from the previous review, sadly, this is exactly what happened to me verbatim so I cut and pasted it.)
DO NOT ORDER FROM THIS SITE!!! I placed an order in December for Converse Midnight Clover shoes. They immediately took my money. I received a confirmation and then nothing ever came. Mychelle Bell responded to a couple of emails saying to be patient. Once Christmas was over, the emails no longer got responded to and the phone number on the confirmation doesn't work. Thank you for taking my money and disappointing my daughter! Who does this!?!??

January 16, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS SITE!!

DO NOT ORDER FROM THIS SITE!!! I placed an order in December for Converse Midnight Clover shoes. They immediately took my money. I received a confirmation and then nothing ever came. "Mychelle Bell" responded to a couple of emails saying to be patient. Once Christmas was over, the emails no longer got responded to and the phone number on the confirmation doesn't work. Thank you for taking my money and disappointing my Daughter! Who does this!?!??

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

Order not received

Order not received. Not responding to emails. I assume it’s a scam company and will be disputing charge with the credit card company.

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

Bad company! Scammers!

Bad company!! I don’t think this is a real company, they won’t respond to any emails and all their phone numbers are fake. Do not order from them!!! This is a scam, you will never see your order!!!

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

Worst place EVER spent 200 dollars on a…

Worst place EVER spent 200 dollars on a pair of shoes some lady name Mychelle was responding to me emails kept saying she would be me shipping information and never did it has been 8 weeks now since order was placed and still no shoes still no refund and now NOONE will respond to me emails at all. RUN RUN RUN ! I am going to put a group of other custumers together and organize a legal action suit against this NIGHshop if you are interested in joining that please contact me on FB under name Denise Bolen tried to put an email address in here but it wont let you!

January 6, 2022
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Total SCAM! The addresses listed are not real store locations, it looks like the only real address is an apartment in LA. Did not receive an email confirmation and when I tried to call, the customer service number was a google voicemail box. I did send an email and a Jacob Felix responded saying I would receive tracking after the order was sent. No actual details like specifics of the order, order number, confirmation or tracking. Can’t believe this site is even still up!

January 5, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, don't deserve 1 star. My 14yr old daughter spent 70 bucks, her birthday money to buy a pair of shoes she's wanted for years. That was over 4 months ago. She was really looking forward to those shoes and has asked me to check on them every week.

December 16, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t buy from them!

Do not buy from this site, stay away if you don’t want to be scammed. I ordered converse 70 midnight clover for my daughter, when I paid for it about a minute later I got an email saying it was shipped with the order and tracking #. I thought that was weird because it was so fast so I checked the tracking # and it was fake it was from a package that was already delivered a month or so before in a total different state. I called the numbers on their site it is a google generated # I knew it was not going to go right after that, of course no one answers you have to leave a message so I emailed them I got a response back from a Mychelle saying they have been shipped but I have to wait to get the tracking # that makes no sense because they always give you the number right when you ship an item. On their site they say the item will ship in 7 business days and it’s a 3 day shipping. I ordered it on Dec 1st and now it’s the 15th, this “Mychelle” was responding to every email until I asked to cancel my order and want a refund because it never shipped by their specified shipping time. I am definitely going to dispute this charge on my credit card.

December 15, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look