I have received the order. All relatively fine. However I have received a bill for import tax. At NO point was there anything that advised me I would have to pay this. I have emailed them twice to as... See more
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Not buying from this company again! Expected delivery 8 Dec 2022 - having placed the order early Nov - no update from the company to say delivery stuck with Fed Ex awaiting customs clearance. UK custo... See more
Company replied
Nikkel Art uses stolen intellectual property in the form of photographs, vector graphics and drawings. The images they offer as prints are taken from stock websites such as Adobe Stock, Shutte... See more
Company replied
A photo I submitted could not be printed properly into a poster, the poster became too dark. I received the following answer from Nikkel-Art.nl: production-technically everything was fine, so sorry. N... See more
Company replied
1.4
Bad
259 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Easy to order
Easy to order, just takes time deciding which pictures you want. Prompt delivery with regular updates
July 28, 2020
Unprompted review
Excellent!
I'm very pleased with the product that I bought for my daughter which is a customised roller blind and we are not disappointed at all, the print is excellent, very easy to install. Very good!!
July 28, 2020
Unprompted review
My parcel arrived on time and the…
My parcel arrived on time and the tracking system allowed me to see just where it was .
My picture was well wrapped and protected . Extremely pleased with it .
July 27, 2020
Unprompted review
Do not order from this company
Do not order from this company, beginning to feel that we have been duped by a fake supplier. We ordered a splashback in June, money was taken immediately . Package was due to be delivered 8th July but never arrived. When followed the tracking it stated 'addressee not known at address', all details were accurate. Contacted Nikkel art who stated they would chase up with post nl and tell them to resend. Now the 24th and no details on the tracking have been updated. Chased again with nikkel art to ask them to sort this or action a refund as my bathroom completion is now delayed . Been told to contact the delivery myself there is nothing more they can do. You cannot contact post nl directly it states on the website to contact the supplier. Nikkel art are happy to take the money but not assist when the customer does not receive the item, unless it was never planned for me to receive it!!
July 24, 2020
Unprompted review
Reply from Nikkel-Art.co.uk
Dear Mrs Helen,
I’m so sorry to hear that you are not satisfied with the way the delivery is going.
Unfortunately there is a big delay with deliveries by PostNL due to the Corona Virus.
There had been an issue with the address, which normally must be solved by now.
I hope you will receive the parcel asap so you can enjoy the order you have made with us.
With creative regards,
Jessica
Reveived goods quickly and is good…
Received goods quickly and is good quality. Just waiting to put them up on my wall and window
July 23, 2020
Unprompted review
THEY DO NOT CARE
After waiting 10 business days for package I contacted the so called customer service number who told me "nothing they can do down to the postal company"
Was told had arrived in uk over 5 days ago but can't tell me who parcel with the tracking details state still with them
Someone is lying and they don't care
GO SOMEWHERE ELSE DO NOT WASTE YOUR £120 LIKE I HAVE
July 22, 2020
Unprompted review
Reply from Nikkel-Art.co.uk
Dear Paul,
I’m sorry you had to wait such a long time for the delivery of your order.
PostNL has a big delay due to the Corona Virus. We did everything we could to chase it up but unfortunately it didn’t worked.
I have seen the package has been delivered to you on the 24th of July.
Hopefully you can now enjoy your mural.
With creative regards,
Jessica
Venice canvas.
Venice canvas.
Nice picture, but canvas looks and feels very flimsy and not well finished or smooth corners.
Expensive for the size and quality in comparison to other canvases I own.
July 21, 2020
Unprompted review
SHOCKING CUSTOMER SERVICE
SHOCKING CUSTOMER SERVICE. ITEM ARRIVED DAMAGED
July 21, 2020
Unprompted review
Reply from Nikkel-Art.co.uk
Dear Dawn,
I would like to apologize to you about the fact you felt that the customer service was shocking.
At this moment we are in the middle of the holiday period but we do the best we can to reproduce en resent you blind.
With creative regards,
Jessica
It’s arrived! And I love it.
I’ve updated my review as I have received my poster from Nikkel-Art, which I have to say is stunning and impressively high quality. I’m thrilled with it. The lack of a fifth star is that it arrived two weeks after the due date, but that’s a general distribution glitch caused by coronavirus impact on deliveries as a whole and more a comment on not having a warning in emails or online to manage customer expectation. Would I use them again? Definitely! Top quality product that has exceeded my expectation.
July 20, 2020
Unprompted review
Reply from Nikkel-Art.co.uk
Dear Anne,
I’m sorry you had to wait a long time for the delivery of your order.
PostNL has a big delay due to the Covid crisis and unfortunately we don’t have a grip on that.
I understand the frustration about the lack of feedback, my sincere apologies for that.
Hopefully you now can enjoy your order.
With creative regards,
Jessica
Fab unique blinds
Great flexibility to get just the right image at the right size, delivery good and really pleased with end result
July 19, 2020
Unprompted review
Beautiful done and quality
Beautiful done and quality. Quick delivered too.
July 19, 2020
Unprompted review
The pic in the blind is as good as one…
The pic in the blind is as good as one from the best camera. I love it
July 19, 2020
Unprompted review
Love my picture it’s fab
July 19, 2020
Unprompted review
Perfect
The blind I ordered is absolutely perfect and very high quality. Could not be more happy with my purchase
July 18, 2020
Unprompted review
Excellent product
Excellent product exactly as we envisaged, delivery a bit slow but well worth it.
July 17, 2020
Unprompted review
Great service and superb product 5*****
July 17, 2020
Unprompted review
Could not have been easier
Could not have been easier. Followed instructions for measuring, applied our own image. Delivered on time. Easy installation.
July 16, 2020
Unprompted review
Very pleased with canvas print looks…
Very pleased with canvas print looks great
July 15, 2020
Unprompted review
Great garden poster I love it
July 13, 2020
Unprompted review
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