Nimbus Beds Reviews 207

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have bought 2 beds and 3 mattresses from nimbus. Personally the quality of them is amazing. The team are all amazing and helpful. I told my uncle to go there instead of dreams and he’s now got a ne... See more

Rated 5 out of 5 stars

Good experience in store with salesman Des who took time to explain different bed types and mattresses. Bed bought on a Sunday then it arrived in-store the following Thursday and was delivered by Jame... See more

Rated 5 out of 5 stars

Visited the Thornton store on two occasions and after an initial visit and helpful advice from Des, decided to buy a king size divan bed and double size mattress. Learned a lot from Des about care for... See more

Rated 5 out of 5 stars

We went into Cupar to buy solar lights, just wandered into the Nimbus store because the door was open. Salesperson Des was very helpful and took us through various options. They even were ok with hold... See more

Company details

  1. Bed Shop

Written by the company

"The Best Online Business 2020" Scotlands Business Awards. Shop with a local brand you can trust! The best in the business!


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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Rated 5 out of 5 stars

John and Linda

After meeting George and his team at the ideal home show in Glasgow , we ordered a whole wall headboard which has now been fitted we are very happy with the result and will forward photos when room is complete, George has a great passion and thrives for perfection this is reflected in his business and his staff .

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We went into Cupar to buy solar lights, just wandered into the Nimbus store because the door was open. Salesperson Des was very helpful and took us through various options. They even were ok with holding the bed for several months while we redecorated. We're enjoying the new space the bed provides, as are the cats!

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend Nimbus Beds for a good nights sleep!

Visited the Thornton store on two occasions and after an initial visit and helpful advice from Des, decided to buy a king size divan bed and double size mattress. Learned a lot from Des about care for bed and mattresses. Also got a couple of new pillows and mattress protectors and five year care plan to give us peace of mind. Easy parking at store. Would definitely recommend Nimbus Beds.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

This is definitely a five star plus company. George and his excellent team have been fantastic to deal with from start to finish.

Matt in the shop was friendly, approachable and extremely knowledgeable about the products and had endless patience while we tried and re-tried various mattresses.

The two delivery guys also deserve a mention as they were very efficient, pleasant and courteous. Daniel and his co-driver (sorry, didn't get his name), phoned us to inform us of delivery time and arrived promptly and delivered our mattress with no hassle.

And special and heartfelt thank you to George, the owner. We are more than happy with our new mattress.

We would have no hesitation in recommending Nimbus Beds to our friends and in fact have already passed on the name to a friend who is about to look for a new mattress.

We will use this company again in the future.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service and great choice

I wanted a new double bed for a spare room and called in at the Cupar store. I initially met Matt who was extremely helpful. At that time I didn’t know what I wanted and was just getting ideas but I knew from the first visit that I would buy from Nimbus once I had decided on colours for the room. I went back with my Son and met Jason who was also brilliant and very friendly. He was very knowledgable about everything and gave us plenty of time to look around and make a decision and gave me lots of good information and advice. The order went through without any problem and today I had a call from another nice man called Des to arrange the delivery. I would definitely recommend Nimbus beds and will be going back when I start on my next bedroom.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Bed repair

Des at the Cupar branch went above and beyond to help with a bed repair. Friendly and professional service I would highly recommend.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Had a brilliant experience at Nimbus…

Had a brilliant experience at Nimbus beds in Thornton. Was helped straight away and found our dream bed! Des was so helpful and explained everything so well to help us make our decisions and just made the process so easy, would 100% recommend! We cannot wait to get our new bed!

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Visited Nimbus Beds in Thornton and…

Visited Nimbus Beds in Thornton and could not fault the service. Good knowledge and we tried various mattresses before settling on the right one for us. Matt was an excellent adviser. We are due to receive the mattress tomorrow and Matt has arranged delivery at a time that suits our work patterns.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing new mattresse…

On entering the shop in Cupar we were met by a friendly salesman who showed us various mattresses. No pressure put on us while looking. We eventually picked one to our liking and paid a deposit. Delivery was organised and arrived around a week later by two young men who were both very efficient and helpful.

February 16, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service.

I visited the Thornton showroom on 02/02/25 to buy a new bed.
Des was friendly,welcoming and had a great knowledge of all the different products.
He explained the differences between the different beds and then allowed me to try out the beds and make my decision.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, gave us lots of information about mattresses and then left us to try them. We were given all the time we needed to decide on the one we wanted before we had a conversation about the rest of the bed. Thank you for giving us the space to make up our own minds

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Impressive service and value for money

I was extremely impressed by both the service and the excellent value for money provided by this company. From the very helpful member of staff in the Cupar show room through to the efficient and courteous delivery team, purchasing my new mattress was easy and hassle free. The old mattress removal service was also greatly appreciated. I would not hesitate to recommend Nimbus Beds.

November 20, 2024
Unprompted review

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