Nimbus Beds Reviews 207

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have bought 2 beds and 3 mattresses from nimbus. Personally the quality of them is amazing. The team are all amazing and helpful. I told my uncle to go there instead of dreams and he’s now got a ne... See more

Rated 5 out of 5 stars

Good experience in store with salesman Des who took time to explain different bed types and mattresses. Bed bought on a Sunday then it arrived in-store the following Thursday and was delivered by Jame... See more

Rated 5 out of 5 stars

Visited the Thornton store on two occasions and after an initial visit and helpful advice from Des, decided to buy a king size divan bed and double size mattress. Learned a lot from Des about care for... See more

Rated 5 out of 5 stars

We went into Cupar to buy solar lights, just wandered into the Nimbus store because the door was open. Salesperson Des was very helpful and took us through various options. They even were ok with hold... See more

Company details

  1. Bed Shop

Written by the company

"The Best Online Business 2020" Scotlands Business Awards. Shop with a local brand you can trust! The best in the business!


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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Rated 5 out of 5 stars

So glad I popped into the Cupar branch!

So glad I popped into the Cupar branch! After years of suffering back pain and being told by another company that a hard mattress is what everyone needs (I had no back pain prior to that hard mattress) the staff at Nimbus knew I needed a soft mattress due to my weight and medical conditions. I’d always felt that was the case and it was so great to finally deal with a sales rep who is actually knowledgeable and cared.

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

New bed …

When we visited the shop the sales person was really helpful and no pressure at all. Very helpful and let us take time to have a look round alone. Gave great help when asked. Just been delivered and again the guys were absolutely brilliant, cheerful and had the bed built up and in place perfectly. Definitely recommend this company.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Nimbus Beds

Highly recommend Nimbus Beds. Des served us at the Thornton shop on 15th August. He gave us a detailed explanation on the variety of mattresses available in the shop. He was very knowledgable and his explanations were very helpful. He allowed us privacy to test and choose which mattresses we preferred with absolutely no pressure to buy. We felt completely at ease.

Des explained it would be approximately 2-3 weeks delivery time. We were pleasantly surprised to be given a delivery date of 30th August.

Today 30th August, our mattresses were delivered. We were given a message of an expected time of delivery and they were true to time.

The two lads were very pleasant, friendly and professional, They were very respectful of our home and whilst taking care were able to get the mattresses in situ without any problem.

All staff a credit to the company, we highly recommend and Nimbus will be our first visit in the future for bedding products.
Ian & Carol

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, staff were friendly & helpful both on the phone and in person. Delivery arrived when expected, the staff who delivered again excellent. Couldn't ask for more for anyone we dealt with.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Recently bought a complete small double bed set including mattress and headboard for a very reasonable price. Des, the Sales Manager at the Cupar branch, provided a first class professional service, explaining the different choices on display in a friendly and informative manner.
Forget the big boys; support your local small business at Nimbus.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service at the Thornton…

Excellent service at the Thornton Showroom. Sales person was very helpful and knowledgeable about the products and made the selection process a lot easier.
Nice to find a local company who can provide an offering against the multi nationals supplying superior product at a competitive price. The delivery was spot on and they assembled the bed and removed all the wrapping while showing care and attention of the property. It was interesting to note that they produce a large part of the product range from a local facility employing local tradesmen offering a bespoke service.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

can't recommend this company enough…

can't recommend this company enough from excellent customer service to valu for money and efficiency all excellent

at sales room, excellent and friendly advice and support with helping choose the right matress and then bed frame/headboard
a wealth of choices in all but expertly guided by friendly adviser
then supported with offering options and helping reduce costs!

excellent and friendly delivery team a small issues with item not listed on delivery note (partially my fault not checking it properly when first received), dealt with very quickly and in a very friendly way with no issue.

bed brought in and assembled quickly and efficiently

all in everyone I dealt with were friendly, polite and more than efficient, I highly recommend

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish with Jason in purchasing our new mattress, which we've had for over a month now and only issue is my other likes a solid mattress and I like soft... this one is far to harsh for me but a perfect mattress

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

It was a pleasure to use Nimbus

It was a pleasure to use Nimbus. The whole experience from selecting the bed to its delivery today was straightforward. The sales team were very helpful and knowledgable, as was a hassle free delivery.
I would recommend Nimbus and would use them again

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent personal attention and given…

Excellent personal attention and given time to make decisions. Trying beds was an excellent way to sell and 2 years later we are still very happy with our choices and all the advice regarding extras such as pillows Our experience was in May 2022 a to put date in correctly as it doesn't go that far back

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

So good I've used them twice

Knowledgeable staff. Delivery staff kept us informed of location and timing. When delivering - in the rain - they were mindful of the possible mess and removed shoes without being asked. They quickly assembled and placed the beds and removed all the packaging.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, great mattress

Went into the store on two separate occasions, excellent service, encouraged us to lie on the mattresses for as long as needed. Spoke to them about what we wanted, and we had seen one in particular. Didn’t try and steer us to a more expensive mattresses, gave us an honest opinion of the one we liked. Great experience from start to finish. Looking at buying a new frame soon and will definitely go back to Nimbus.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great deals to be had!

I have bought 2 divan beds with headboards & drawers. We were given a delivery date and everything went to plan they also have a friendly team who delivered & build up the.beds. They are so comfortable & great quality - very happy with the service.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Ashborne 4000 Mattress

A beautifully comfortable mattress.
Great service both when ordering and with the delivery too.
A good quality product. Can recommend highly.

October 3, 2023
Unprompted review

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