Nimbus Beds Reviews 207

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have bought 2 beds and 3 mattresses from nimbus. Personally the quality of them is amazing. The team are all amazing and helpful. I told my uncle to go there instead of dreams and he’s now got a ne... See more

Rated 5 out of 5 stars

Good experience in store with salesman Des who took time to explain different bed types and mattresses. Bed bought on a Sunday then it arrived in-store the following Thursday and was delivered by Jame... See more

Rated 5 out of 5 stars

Visited the Thornton store on two occasions and after an initial visit and helpful advice from Des, decided to buy a king size divan bed and double size mattress. Learned a lot from Des about care for... See more

Rated 5 out of 5 stars

We went into Cupar to buy solar lights, just wandered into the Nimbus store because the door was open. Salesperson Des was very helpful and took us through various options. They even were ok with hold... See more

Company details

  1. Bed Shop

Written by the company

"The Best Online Business 2020" Scotlands Business Awards. Shop with a local brand you can trust! The best in the business!


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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Rated 5 out of 5 stars

Absolutely fantastic visit to your…

Absolutely fantastic visit to your Cupar store. Des the manager was so helpful. Only went in to see about a adjustable bed, after talking to Des we are now looking forward to our new bed arriving. Highly recommend this store, no pushing to sell any beds ⭐️⭐️⭐️⭐️⭐️⭐️

July 24, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Ordered our bed today with such ease, Jason was very knowledgeable and took everything I wanted on board when giving his recommendation. I couldn't be happier with the service received and I cannot wait for our new bed to arrive.

June 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service at the Cupar…

Excellent customer service at the Cupar store. Salesman was friendly from the start and answered all our questions without trying to force us into a purchase. He took on board everything we asked for and made his recommendation.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

I purchased an item from them which was delivered in 2 days.
Fantastic customer service and communications.
I would recommend them to everyone and would certainly order from them again.

June 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from James

Fantastic service from James , who helped us choose the right mattress for us and the suggestion about the pillows really made up our minds . We can’t wait till our new bed arrives . I will post more when I get it delivered. Well worth the money for delivery where it is assembled in the room and the old bed taken away . We were lucky to order this when special offer on , delivery etc free . Great to support a local business

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Was a bit wary of going to a local independent company for something as important as a mattress, but I was really impressed by the knowledge & service I received. I wasn't made to feel rushed into making a decision or pressured into buying the most expensive one either. I was also updated when my order was put through. I am currently waiting on my mattress being delivered & I hope it is as good as the service.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Brad in Cupar store

Excellent service
My daughter is over the moon with her brand new bed - Brad at the Cupar store was super friendly, knowledgeable and helpful - would recommend highly

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

This was the first time we have shopped…

This was the first time we have shopped for a bed with this company but it won't be the last. The service was excellent from start to finish.

Went into the show room Thornton, no pushy sales told the salesman our budget and what we wanted and he delivered an excellent product.

Brilliant mattress and base, we choose the mattress colour, drawer position etc. and once ordered the delivery came as expected; really happy with the product and will definitely recommend this company.

February 26, 2022
Unprompted review
Rated 5 out of 5 stars

This is the second time we’ve used…

This is the second time we’ve used nimbus beds and honestly wouldn’t buy a bed anywhere else. Friendly and great service, excellent products. Would definitely recommend nimbus beds to anyone looking to buy a new bed

August 13, 2021
Rated 5 out of 5 stars

Impressive customer service

I was very impressed with the quality of service from Nimbus. They are very responsive to queries and the service on the phone and on email was very personal. The order arrived on time and we are really happy with it. Thank you Nimbus - would definitely order from you again!

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!!

I went to nimbus with a picture of a bed I liked to see if I could see one better and didn’t expect that I’d be able to get a custom bed similar to the one I’d seen. Absolutely love the bed it is amazing and exactly what I wanted, infact better than I imagined. My bed arrived earlier than expected, Ross was great at keeping me informed and I would 100% recommend them to all my friends. One very happy customer and happy to support a local business in Fife.

May 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent local company

Excellent local company, communication brilliant, always happy to answer questions. The bed and matress are amazing..quality is exceptional for the price. Definitely be buying again. Thanks guys 👍

May 9, 2021
Unprompted review
Nimbus Beds logo

Reply from Nimbus Beds

Thanks Abby, glad we were able to answer your questions and looking forward to seeing you again!

Rated 5 out of 5 stars

Used nimbus many times over a few years…

Used nimbus many times over a few years and recommended to many . The service is excellent, never hard sales and always give you the best deal possible. Went the extra mile for me too during house moves which really helped . Trustworthy and hard working local business .

May 6, 2021
Unprompted review
Nimbus Beds logo

Reply from Nimbus Beds

Very kind words Christine, we love going the extra mile to make sure our customers get the best sleep!
Looking forward to your next visit

Rated 5 out of 5 stars

Small and friendly wins the race

This is a small retail outlet and just feels really comfortable to walk around. The covid rules were good and we felt very safe. Much better than in those giant warehouses with millions of beds. The staff were lovely and very helpful and knowledgeable, without being pushy and salesy. I would recommend Nimbus Beds without hesitation and will be back to buy my next mattress.

May 6, 2021
Nimbus Beds logo

Reply from Nimbus Beds

Thanks Lauren. We are so pleased that you felt comfortable and safe in our showroom, it's something we take a lot of pride in and want to create an experience which makes shopping enjoyable. Looking forward to welcoming you back when you're ready for that new mattress!

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