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NineFit Ireland Reviews 28

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TrustScore 3.5 out of 5

3.5

Sportswear Store
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Rated 5 out of 5 stars

Excellent I can’t recommend enough had an issue and was sorted instantly Gina was great and emails were promptly returned Thanks Gina

Rated 1 out of 5 stars

After the initial product was not on stock I accepted another item which was fine. After that, there was no communication . 3 weeks later , I emailed and they said they will do anything to ship... See more

Company replied

Rated 3 out of 5 stars

The item I orderd was not in stock. So ninefit mailed me to say they have a similar product of equal value and would I like it to replace my original order. I accepted and order was shipped flawlessly... See more

Rated 4 out of 5 stars

Lovely sports equipment, excellent quality. There were some delays and delivery issues and it all worked out with dedicated customer support.

Company details

  1. Sportswear Store
  2. Activewear Store
  3. Clothing Store

Contact info

3.5

Average

TrustScore 3.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Complete scam

January 9, 2026
Unprompted review
NineFit Ireland logo

Reply from NineFit Ireland

Hi George,

Thank you for the valuable feedback

We sincerely apologize for the inconvenience caused.

We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineFit

Rated 1 out of 5 stars

After the initial product was not on…

After the initial product was not on stock I accepted another item which was fine.
After that, there was no communication .
3 weeks later , I emailed and they said they will do anything to ship the product.
1 week later , nothing received no further communication from their side.
After this review the Refund has now been processed on the 13th of January which is good. They did apologise.
Terrible service and that around Christmas . Very disappointed overall . Would absolutely not recommend.

December 1, 2025
Unprompted review
NineFit Ireland logo

Reply from NineFit Ireland

Hi Britta,

We're sorry for the delay you experienced. We assure you that this will be checked thoroughly, and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineFit

Rated 1 out of 5 stars

I never received my paid package and…

I never received my paid package and they stated they would get back to me about this within 24-48Hrs but that was 96Hrs ago. Still trying to chase them up. Overall terrible experience and basically they robbed me and have done nothing to help or assist me.

December 17, 2025
Unprompted review
NineFit Ireland logo

Reply from NineFit Ireland

Hi Customer,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NineFit

Rated 1 out of 5 stars

This site is a scam

This site is a scam. They hugely overinflated prices then pretend to reduce them saying the sale price is based on taxes, supply and demand. The the only genuine reviews are negative ones. The positive reviews are paid or fake. Do not order anything from any ninefit site. It is a scam

August 18, 2025
Unprompted review
NineFit Ireland logo

Reply from NineFit Ireland

Hi Capt. Brian Gilligan,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NineFit

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