My shipment was lost / stuck during the transit in Germany. The customer service was great, very helpful & very responsive in helping to solve the problem. All I can say that Ninelife got a GREAT TEAM... See more
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Possible scam. Ordered an item, provided my credit card details. Thereafter I received numerous emails from different delivery agents saying my order was on its way with a link to track the order. Cl... See more
I am very happy with the product I bought to help my migraine symptoms. I bought a second bottle and if my situation which has plagued me for more than 40 years is under control I plan to continue wit... See more
Customer service very fast in response on my question and other request. They packed till ready to ship was fast just unfortunately the DHL Shipment take more than one month and understand is the rece... See more
4.0
Great
64 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Satisfied
This is the 2nd time I have purchase the walking cane. Both are delivered in good condition. The only thing is delivery takes too long to arrive.
December 23, 2025
Unprompted review
Shady website with no customer service
Order no P065743225
Been over 12 days and not shipped. Click on view order it’s not showing. Customer service is non existent. I’d suggest do not buy, I just lost 70 usd and will need to call my bank
December 12, 2025
Unprompted review
Reply from NineLife Malaysia
Hi Kumar,
I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated.
I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.
We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Regards
NineLife
Reply from NineLife Malaysia
Dear Customer,
Thank you for your review.
We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?
Once we have this information, we will be able to investigate further and get back to you as soon as possible.
Warm regards,
NineLife
It is not easy to get 4000 ml urinary bag
It is not easy to get 4000 ml large volume urinary bag and i found it at Ninelife.
August 25, 2025
Unprompted review
Scammed RM3000 (£600) for 5 bags of…
Scammed RM3000 (£600) for 5 bags of huel. No shipping details. No confirmation of anything. However only confirmation of payment 🙏🙏🙏
July 22, 2025
Unprompted review
Reply from NineLife Malaysia
Dear Customer,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NineLife
Easy process
Easy process, just take a little bit of time but understandable due to shipping from USA.
May 26, 2025
Unprompted review
A little delay but good
The product arrived in good condition and well packed. Only it takes some time to arrive, around 1 month. Customer service also good.
April 22, 2025
Unprompted review
There was a mistake on my postcode but…
There was a mistake on my postcode but I was assisted continously until the parcel was delivered. Thank you
April 14, 2025
Unprompted review
Delivery on-time and good condition
April 7, 2025
Unprompted review
Good product
March 26, 2025
Unprompted review
Very Efficient Experience
Was very easy to nevigate your site and place an order and good arrived as expected
March 3, 2025
Unprompted review
useful product
useful product, hope can find other useful products from your store
January 1, 2025
Unprompted review
Good interface & competitive prices
February 6, 2025
Unprompted review
Communication was good
Communication was good from placement of order. Slight delay but well done for the notification. Delivery received well packed. Good to send notification via WhatsApp (recommendation)
January 29, 2025
Unprompted review
I ordered a bundle item on 19 Dec
I ordered a bundle item on 19 Dec. They only shipped one item. I have been getting numerous emails from different email addresses asking me to click the link.This is probably a scam.
December 19, 2024
Unprompted review
Eggnog a classic memory …
It's extremely difficult to get eggnog in Malaysia now post Covid. Your product brought back memories of the good times in Europe close to Christmas enjoying eggnog on a cold winters day.
December 18, 2024
Unprompted review
I would like to repeat order can i get…
I would like to repeat order can i get it asap
November 20, 2024
Unprompted review
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