Excellent service. I had an issue with my Ninja airfryer. A person from the technical department spoke me through a few tests to see what was going on. We found the fault and I got a replacement part.... See more
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About Ninja Kitchen UK
Written by the company
Ninja Kitchen
Discover the ideal Ninja for your kitchen, where cutting-edge blenders, food processors, and all-in-one cooking appliances inspire quick and effortless preparation of delicious, nutritious meals and drinks.
Whether you're entertaining guests, supporting your fitness routine, or satisfying a hungry family, Ninja's innovative kitchen appliances are designed to make it a breeze. Ready to make yours a Ninja Kitchen?
Shop Airfryers Shop Multi-cookers Shop Woodfire Electric BBQ Shop Creami Shop Offers Contact UsFree Next Day Delivery
7 days a week*
Automatic 2-Year Guarantee*
Confidence in our design and quality
30 Day Returns
Free returns on main units
Pay-in-3
Shop now, pay later with Klarna
Contact info
3150 Century Way, LS15 8ZB, Leeds, United Kingdom
- 08008620453
- customerservice-uk@sharkninja.com
- ninjakitchen.co.uk
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It was delivered within hours which was…
It was delivered within hours which was amazing, not used yet, but was promised a free gift. I chose a cookery book which I have not received.
Have many ninja shark products all easy…
Have many ninja shark products all easy to use, great quality and do the job required
Great purchase for the summer
Extremely swift delivery, a quality product. Wow, how quickly it cooks a pizza. A bit of trial and error in the beginning to get the right cook time. Great purchase for the summer.
Very quick delivery even on a bank…
Very quick delivery even on a bank holiday. Excellent product
Fabulous product
Fabulous product, great price, arrived less than 24 hours after ordering, easy to assemble.
May use AI-assist with repliesRead more
Unsuitable shelf.
I ordered the woodfire grill with stand & cover bundle which I am very happy with but as I went to go to the checkout to pay the website asked if I wanted to add a side shelf for the stand which I did add to the order . When the items were delivered it soon become apparent the shelf is not suitable for the stand in the bundle sent to me. I never thought for a moment they would offer me a shelf for a completely different stand which is now useless to me. To add to the pain. When I tried to return the shelf to ninja they wouldn't recognise the order number of my purchase. Its a shame as the grill, stand & cover are great.

Reply from Ninja Kitchen UK
Arrived promptly
Arrived promptly. Packaging was extremely good. Product was as advertised
The Ninja Woodfire BBQ is a…
The Ninja Woodfire BBQ is a game‑changer if you want big flavour with minimal effort. It won’t fully replace the ritual of a traditional charcoal BBQ for purists, but for everyday cooking, especially in the UK where convenience matters, it’s a winner. It’s versatile, reliable, and genuinely enjoyable to use.
If you want smoky flavour, quick setup, and year‑round outdoor cooking without the mess, this is absolutely worth considering.
Happy with the whole process.
Bought this to replace an ageing ninja double drawer fryer and was happy with the whole experience from a discount at ordering through to a well packaged item that was delivered on time and is as easy to use as the last one. Well pleased. Thanks ninja. Good product.👍👍👍
Love my new air fryer but not giving…
Love my new air fryer and much prefer the two drawer to my old one, it’s great! However, not giving full marks as the right hand drawer doesn’t fit properly - I need to contact Ninja re this which is a shame as for the price everything should fit perfectly.
Delivered fast genuine ninja appliance
Delivered fast genuine ninja appliance, you have to shop here
Products that do what they’re supposed…
Products that do what they’re supposed to. Good quality at a good price.
Incredible
Incredible! Omg I love this machine. I've replaced a counter hot plate, microwave & airfryer with one gadget. It's brilliant :)
Great product.
We bought it for the camper van…
We bought it for the camper van as it breaks down in to smaller components to hide away in our storage spaces. We tried chicken wings and baked potatoes at home as a trial. Crispy wings and a lovely baked potato. Cooking times slightly longer than in the recipe book included in the package. A nice piece of kit.
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