Ninja Kitchen UK Reviews 48,859

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their outstanding quality, stylish design, and ease of use. Many consumers are particularly impressed with the efficiency and performance of their appliances, noting how well they integrate into daily cooking routines. The delivery service is frequently described as exceptionally fast, with many orders arriving sooner than expected, often the next day. However, some customers also noted issues with specific products, such as a drawer not fitting correctly or an item burning food. A few people experienced problems with delivery, mentioning that parcels were not actually delivered despite notifications, or that they did not receive promised free gifts. There were also isolated concerns regarding product registration and customer service responsiveness for certain issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers express satisfaction with the high... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the speed of... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality, innovative, and... See more

Order

People report positive experiences with order. Many customers found the ordering process easy and... See more

Service

Users describe positive interactions with service. Many customers highlight the smooth and efficient process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I had an issue with my Ninja airfryer. A person from the technical department spoke me through a few tests to see what was going on. We found the fault and I got a replacement part.... See more

Rated 5 out of 5 stars

Ninja products are outstandingly the best kitchen appliances you can buy. Strong ,long lasting,their style is lovely and every gadget looks stylish in my kitchen. Very affordable and every item covere... See more

Rated 4 out of 5 stars

Love my new air fryer and much prefer the two drawer to my old one, it’s great! However, not giving full marks as the right hand drawer doesn’t fit properly - I need to contact Ninja re this which is... See more

Rated 5 out of 5 stars

Brilliant service - I recieved my latest order the next day after ordering it, which I was not expecting. The products are amazing as always. I recently acquired the Pizza Oven and Woodfire BBQ, a... See more


Company details

  1. Home & Garden

About Ninja Kitchen UK

Written by the company

Ninja Kitchen

Discover the ideal Ninja for your kitchen, where cutting-edge blenders, food processors, and all-in-one cooking appliances inspire quick and effortless preparation of delicious, nutritious meals and drinks.

Whether you're entertaining guests, supporting your fitness routine, or satisfying a hungry family, Ninja's innovative kitchen appliances are designed to make it a breeze. Ready to make yours a Ninja Kitchen?

Shop Airfryers Shop Multi-cookers Shop Woodfire Electric BBQ Shop Creami Shop Offers Contact Us

Free Next Day Delivery
7 days a week*

Automatic 2-Year Guarantee*
Confidence in our design and quality

30 Day Returns
Free returns on main units

Pay-in-3
Shop now, pay later with Klarna


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

49K reviews

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Rated 3 out of 5 stars

Unsuitable shelf.

I ordered the woodfire grill with stand & cover bundle which I am very happy with but as I went to go to the checkout to pay the website asked if I wanted to add a side shelf for the stand which I did add to the order . When the items were delivered it soon become apparent the shelf is not suitable for the stand in the bundle sent to me. I never thought for a moment they would offer me a shelf for a completely different stand which is now useless to me. To add to the pain. When I tried to return the shelf to ninja they wouldn't recognise the order number of my purchase. Its a shame as the grill, stand & cover are great.

April 6, 2026
Ninja Kitchen UK logo

Reply from Ninja Kitchen UK

Hi Neil,

Thank you for your feedback.

We`re really glad to hear you’re happy with the grill, stand, and cover. We’re truly sorry for the frustration with the side shelf and we completely understand how disappointing it is to be offered an accessory at checkout only to find out it doesn’t fit your stand. You shouldn’t have had to deal with that.
We’re also sorry that the return process didn’t recognise your order number. That’s definitely not the experience we want for you.

Please allow us to assist with this matter by clicking the link below.

UK – Ninja Support:
https://support.sharkninja.co.uk/contact-us

Best regards,
Ninja Home UK

Rated 5 out of 5 stars

The Ninja Woodfire BBQ is a…

The Ninja Woodfire BBQ is a game‑changer if you want big flavour with minimal effort. It won’t fully replace the ritual of a traditional charcoal BBQ for purists, but for everyday cooking, especially in the UK where convenience matters, it’s a winner. It’s versatile, reliable, and genuinely enjoyable to use.

If you want smoky flavour, quick setup, and year‑round outdoor cooking without the mess, this is absolutely worth considering.

April 5, 2026
Rated 5 out of 5 stars

Happy with the whole process.

Bought this to replace an ageing ninja double drawer fryer and was happy with the whole experience from a discount at ordering through to a well packaged item that was delivered on time and is as easy to use as the last one. Well pleased. Thanks ninja. Good product.👍👍👍

April 4, 2026
Rated 4 out of 5 stars

Love my new air fryer but not giving…

Love my new air fryer and much prefer the two drawer to my old one, it’s great! However, not giving full marks as the right hand drawer doesn’t fit properly - I need to contact Ninja re this which is a shame as for the price everything should fit perfectly.

April 5, 2026
Rated 5 out of 5 stars

Incredible

Incredible! Omg I love this machine. I've replaced a counter hot plate, microwave & airfryer with one gadget. It's brilliant :)

April 5, 2026
Rated 5 out of 5 stars

We bought it for the camper van…

We bought it for the camper van as it breaks down in to smaller components to hide away in our storage spaces. We tried chicken wings and baked potatoes at home as a trial. Crispy wings and a lovely baked potato. Cooking times slightly longer than in the recipe book included in the package. A nice piece of kit.

April 5, 2026

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