Excellent service. I had an issue with my Ninja airfryer. A person from the technical department spoke me through a few tests to see what was going on. We found the fault and I got a replacement part.... See more
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Ninja products are outstandingly the best kitchen appliances you can buy. Strong ,long lasting,their style is lovely and every gadget looks stylish in my kitchen. Very affordable and every item covere... See more
Love my new air fryer and much prefer the two drawer to my old one, it’s great! However, not giving full marks as the right hand drawer doesn’t fit properly - I need to contact Ninja re this which is... See more
Brilliant service - I recieved my latest order the next day after ordering it, which I was not expecting. The products are amazing as always. I recently acquired the Pizza Oven and Woodfire BBQ, a... See more
Company details
About Ninja Kitchen UK
Written by the company
Ninja Kitchen
Discover the ideal Ninja for your kitchen, where cutting-edge blenders, food processors, and all-in-one cooking appliances inspire quick and effortless preparation of delicious, nutritious meals and drinks.
Whether you're entertaining guests, supporting your fitness routine, or satisfying a hungry family, Ninja's innovative kitchen appliances are designed to make it a breeze. Ready to make yours a Ninja Kitchen?
Shop Airfryers Shop Multi-cookers Shop Woodfire Electric BBQ Shop Creami Shop Offers Contact UsFree Next Day Delivery
7 days a week*
Automatic 2-Year Guarantee*
Confidence in our design and quality
30 Day Returns
Free returns on main units
Pay-in-3
Shop now, pay later with Klarna
Contact info
3150 Century Way, LS15 8ZB, Leeds, United Kingdom
- 08008620453
- customerservice-uk@sharkninja.com
- ninjakitchen.co.uk
4.5
Excellent
49K reviews
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We bought it for the camper van…
We bought it for the camper van as it breaks down in to smaller components to hide away in our storage spaces. We tried chicken wings and baked potatoes at home as a trial. Crispy wings and a lovely baked potato. Cooking times slightly longer than in the recipe book included in the package. A nice piece of kit.
April 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The item hasn't been delivered despite…
The item hasn't been delivered despite promising it would arrive on the 8th. In fairness to Ninja, it appears to be the fault of DPD. Ninja should however be monitoring this and keeping me updated.
April 5, 2026
Reply from Ninja Kitchen UK
Hi Colin,
Thank you for sharing your experience.
We completely understand how disappointing it is when a delivery does not arrive as scheduled, and we appreciate you acknowledging that this appears to be due to DPD. We would recommend reaching out to DPD directly to raise a complaint, as they are best placed to investigate the delivery itself. We truly recognise your expectation to be kept informed, and your feedback has been noted and will be taken into consideration as we continue to improve our delivery monitoring and overall customer experience.
Kind Regards,
Ninja Kitchen UK
The gift was for my daughter and she…
The gift was for my daughter and she was more than happy with it. Lovely knife set. Would recommend
April 5, 2026
Always good quality.
April 5, 2026
This is the best frying pan we have…
This is the best frying pan we have ever bought. Looks great. Works amazingly. No sticking. No nasty chemicals coming off into your food. Love it. Wish I’d bought years ago
March 30, 2026
Really great quality products
Really great quality products. Can never go wrong with ninja
January 13, 2026
Fantastic products
Fantastic products, super fast shipping, great offers and discounts. Highly recommended.
April 5, 2026
No problems with order
April 3, 2026
Wonderful experience ✨
August 17, 2025
Great company to deal with parcel…
Great company to deal with parcel delivered quickly and kept informed throughout
March 20, 2026
I adore every Ninja appliance i have
I adore every Ninja appliance i have. Fast shipping, professional and very high quality items.
January 22, 2026
Wanted the Blue Dual Drawer
Wanted the dual drawer Ninja Air Fryer but Blue was always Sold out
I held on and now have the most fabulous kitchen appliance
The exact match for my Blue Kitchen
So simple to use
Food is done to perfection each time
Love this product
December 14, 2025
Excellent and great price then used…
Excellent and great price then used discount code so even better and great when you get vouchers as encourages me to buy more ninja go with all the other ninja in my kitchen
April 5, 2026
Absolutely shocking
Absolutely shocking, I’ve had a Ninja 15 in 1 for less than 2 years which has randomly now got a ‘plug in’ error which is super common for people like me who have never even used the probe before and actually I suspect the reason they dont sell models with the probe anymore. All I was offered was a 30% discount so I’ve now got a £330 door stop sat here. Buy from a better brand.
April 10, 2026
Unprompted review
Reply from Ninja Kitchen UK
Hi Rakin,
Thank you for sharing your feedback.
We understand how disappointing it must be to experience a fault with your Ninja 15‑in‑1 after less than two years of use, particularly when the probe has not been used and the appliance is now unusable. We also recognise how frustrating it can feel to be limited by the resolution offered. Your comments regarding the probe‑related error and our warranty options have been noted and will be shared with the relevant teams for review as part of our ongoing improvements. We’d welcome the opportunity to look into your case more closely, so please reach out to us directly using the link below, and we’ll be happy to assist further.
https://support.sharkninja.co.uk/contact-us
Kind Regards,
Ninja Kitchen UK
Great product
Great product, quick delivery
Machine is straightforward to use, makes great coffee and it was a good price.
February 25, 2026
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