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See what reviewers are saying

Rated 1 out of 5 stars

This is not an original item. Incredibly cheap feel, cheap poor quality bearing they siezes after a couple of weeks. Do not waste your money here. Nearly £15 for an item that is quite obviously... See more

Rated 5 out of 5 stars

My key spinner came on time exactly when the email said it would. Was well packaged no damages or anything. The spinner works flawlessly (had to put wd40 on it due to my work environment being dusty).... See more

Rated 5 out of 5 stars

This key spinner is a game-changer for anyone who fumbles with their keys. It makes finding the right key so much quicker and easier. The smooth spin action is satisfying, and it feels durable and... See more

Rated 1 out of 5 stars

Dreadful ordered weeks ago still hasn’t arrived and this communication isn’t even in English! Had to use google translate awful!

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

At NinjaSpinner, we wanted to create the best accessories for your keys you can buy to relieve stress, use them every day, and most importantly turn your boring set of keys into something exciting with our products.


Contact info

3.0

Average

TrustScore 3 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I get the spinner in time and in…

I get the spinner in time and in perfect condition, i use it everyday and it is the metal one so its really high quality and it fit perfectly to my finger and i think bigger finger will fit as same as smaller finger.
It worth the price, 5 stars

February 8, 2024
Rated 5 out of 5 stars

Should i trust it?

I honestly was not sure to trust this site but everything turned out great the package got here early the quality is amazing my boyfriend is in love with it all in all recommending it to everyone

February 2, 2024
Rated 1 out of 5 stars
NinjaSpinner logo

Reply from NinjaSpinner

We're very sorry to hear that you haven't received your spinner yet. We understand how disappointing this can be and are here to make things right. Please reach out to us directly at support@ninjaspinner.store with your order details. We'll quickly work on resolving this issue for you, whether that means processing a refund or arranging a reshipment along with a free item as a gesture of our commitment to your satisfaction.

Rated 1 out of 5 stars

Food

Never arrived

January 6, 2024
NinjaSpinner logo

Reply from NinjaSpinner

We're very sorry to hear that you haven't received your order yet. We understand how disappointing this can be and are here to make things right. Please reach out to us directly at support@ninjaspinner.store with your order details. We'll quickly work on resolving this issue for you, whether that means processing a refund or arranging a reshipment along with a free item as a gesture of our commitment to your satisfaction.

Rated 1 out of 5 stars

I dont see

I dont see my stuff

January 6, 2024
NinjaSpinner logo

Reply from NinjaSpinner

We're very sorry to hear that you haven't received your order yet. We understand how disappointing this can be and are here to make things right. Please reach out to us directly at support@ninjaspinner.store with your order details. We'll quickly work on resolving this issue for you, whether that means processing a refund or arranging a reshipment along with a free item as a gesture of our commitment to your satisfaction.

Rated 1 out of 5 stars

My order didn’t even arrive even tho it…

My order didn’t even arrive even tho it said it did

November 8, 2023
NinjaSpinner logo

Reply from NinjaSpinner

We're really sorry to hear about the trouble with your order. If the tracking information shows that your order was delivered but you haven't received it, here are a few steps we recommend:

Please check your mailbox and any safe drop areas where the package might have been placed.
Ask family members or neighbors if they might have picked it up for you.
Verify the shipping address provided to ensure it was correct.
If after these steps, your order is still nowhere to be found, please get in touch with us directly at support@ninjaspinner.store.

Rated 5 out of 5 stars
NinjaSpinner logo

Reply from NinjaSpinner

Thank you for your positive feedback! We're thrilled to hear you're pleased with the quality of our products and our speedy shipping. Your satisfaction is our top priority. Enjoy your new keychainspinner and accessories!

NinjaSpinner Team

Rated 5 out of 5 stars

My experience

The delivery came Fast, and I had zero problems. And the product is perfect.

October 6, 2023
NinjaSpinner logo

Reply from NinjaSpinner

That's wonderful to hear! We're thrilled to know your delivery was speedy and everything met your expectations. Enjoy your new keychain spinner, and thanks for choosing NinjaSpinner!

NinjaSpinner Team

Rated 5 out of 5 stars

5 stars

Great tracking. Delivered as promised. The product is what was advertised

October 6, 2023
NinjaSpinner logo

Reply from NinjaSpinner

Thank you for your 5-star review! We're thrilled to hear that our tracking service and delivery met your expectations, and that your new keychain spinner is exactly what you were looking for.

NinjaSpinner Team

Rated 5 out of 5 stars

The best keychain in the world

I bought a karambit spinner off their website and came in a matter of few days. The spinning quality is amazing and is very smooth and the overall experience is thrilling. I got the luminous blue karambit spinner and also surprisingly glow really bright love the product and will be back for more.😁

September 26, 2023
Unprompted review
Rated 3 out of 5 stars

Takes a LONG time to arrive!!

Took a LONG time to arrive, even though I purchased the higher priced option of processing my order first. It took around a month to arrive for such a small item..

August 7, 2023
NinjaSpinner logo

Reply from NinjaSpinner

Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay you experienced with the shipping of your recent order, despite choosing the option to expedite the processing.

We completely understand your frustration, and we want to clarify that we did prioritize your order for immediate processing as per your request. Unfortunately, once the package reaches the destination country, the local post office's handling and delivery times can vary and, at times, cause unforeseen delays that are beyond our control.

We genuinely appreciate your patience and understanding during this time, and we're constantly working to improve our shipping processes to minimize such delays in the future. If you have any further concerns or questions regarding your order, please don't hesitate to reach out to our customer support team. We're here to assist you in any way we can.

Thank you for choosing NinjaSpinner, and we hope you enjoy your purchase despite the shipping delay. Your satisfaction is of the utmost importance to us, and we're committed to delivering a better experience in the future.

Warm regards,

NinjaSpinner Team

Rated 4 out of 5 stars

The product is good

August 6, 2023
NinjaSpinner logo

Reply from NinjaSpinner

Thank you for your positive feedback! We're delighted to hear that you're satisfied with our product. If you have any specific comments or suggestions for improvement, please feel free to share them with us. Your input is valuable as we strive to continuously enhance our products and services to meet our customers' needs. We look forward to serving you again in the future!

NinjaSpinner Team

Rated 5 out of 5 stars

Karambit spinner review

Its unique design, cheap price, good quality and and variety of spinners make it one of my best purchases, it would be cool if it had more spinning tutorials

August 21, 2023
Unprompted review
NinjaSpinner logo

Reply from NinjaSpinner

Thank you for taking the time to share your review of the Karambit spinner! We're thrilled to hear that you've had a positive experience with our product.

We appreciate your feedback about wanting more spinning tutorials. We're always looking for ways to improve our offerings, and your suggestion is valuable to us. We'll certainly take it into consideration for future updates and product development.

If you ever have any questions or need assistance with your Karambit spinner, please don't hesitate to reach out to our customer support team. We're here to help and ensure that you continue to enjoy your spinner to the fullest.

Once again, thank you for choosing our product, and we hope you have many more satisfying spinning experiences in the future!

NinjaSpinner Team

Rated 5 out of 5 stars

Based Keychain

Borderline addicting, I deadass broke my apartment complex key because I spun it too much, worth tho. Highly recommend this, useful for when you have nothing to do or to just turn your brain off going somewhere without going on your phone.

August 10, 2023
Unprompted review
NinjaSpinner logo

Reply from NinjaSpinner

Thank you for your fantastic review! We're thrilled to hear that you're enjoying your NinjaSpinner Keychain. Your enthusiasm and satisfaction mean a lot to us. Remember to spin responsibly! 😄

Best regards,
The NinjaSpinner Team

Rated 4 out of 5 stars

Good spinner

July 2, 2023
NinjaSpinner logo

Reply from NinjaSpinner

Thank you for your kind words about our NinjaSpinner! We're thrilled to hear that you're enjoying it. If you ever have any questions or feedback, feel free to reach out.

Keep on spinning!

Best regards,
The NinjaSpinner Team

Rated 5 out of 5 stars

Excellent product, but shipping took about 1 month. I guess shipping would depend on local service providers

Ninja spinner’s customer service is excellent. They answer my inquiries without any problems. And the product itself has superb quality.

July 2, 2023
NinjaSpinner logo

Reply from NinjaSpinner

Thank you for your kind words and valuable feedback. We're thrilled that you love our NinjaSpinner and appreciate your understanding regarding the shipping timeframe. We're constantly working to improve our delivery process. Your satisfaction is our priority, and we're here to assist you anytime. Enjoy your NinjaSpinner!

Best regards,
The NinjaSpinner Team

Rated 5 out of 5 stars

Nice spinner

Spins really well. It was a gift, and my friend liked it, he’s always playing with it. Plus it arrived in less than a week !

July 2, 2023
NinjaSpinner logo

Reply from NinjaSpinner

Thank you for the kind words! We're thrilled to hear that the spinner brought joy to your friend. Enjoy the spinning fun!

Best regards,
The NinjaSpinner Team

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