This is not an original item. Incredibly cheap feel, cheap poor quality bearing they siezes after a couple of weeks. Do not waste your money here. Nearly £15 for an item that is quite obviously... See more
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My key spinner came on time exactly when the email said it would. Was well packaged no damages or anything. The spinner works flawlessly (had to put wd40 on it due to my work environment being dusty).... See more
This key spinner is a game-changer for anyone who fumbles with their keys. It makes finding the right key so much quicker and easier. The smooth spin action is satisfying, and it feels durable and... See more
Dreadful ordered weeks ago still hasn’t arrived and this communication isn’t even in English! Had to use google translate awful!
Company replied
Company details
Written by the company
At NinjaSpinner, we wanted to create the best accessories for your keys you can buy to relieve stress, use them every day, and most importantly turn your boring set of keys into something exciting with our products.
Contact info
Kylävoudintie 1, 00640, Helsinki, Finland
- 04578391769
- support@ninjaspinner.store
- ninjaspinner.store
3.0
Average
84 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Its good and smooth but it slide off…
Its good and smooth but it slide off the finger after few seconds the ting is to big
June 2, 2023
Reply from NinjaSpinner
Thank you for your feedback on our NinjaSpinner. We're glad you found it smooth to use. We appreciate your input regarding the size and grip. We'll take this into consideration as we continue to improve our products. If you have any more suggestions, feel free to reach out.
Best regards,
The NinjaSpinner Team
Reply from NinjaSpinner
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our NinjaSpinner keychain. Your satisfaction is our priority, and we're committed to delivering high-quality products. If you have any more thoughts to share or need assistance, feel free to reach out. Happy spinning!
Best regards,
The NinjaSpinner Team
Reply from NinjaSpinner
Thank you for your kind words! We're delighted to hear that you found our website user-friendly. Your support means a lot to us. If you have any questions or need assistance, feel free to reach out. Enjoy your NinjaSpinner keychain!
Best regards,
The NinjaSpinner Team
There customer suppot was AMAZING!
There customer suppot was AMAZING!, They are very thoughtfull and know what they are doing and how to treat a customer. It did take a little while to arrive, but all worth the wait
June 10, 2023
Unprompted review
Reply from NinjaSpinner
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer support. We always strive to provide thoughtful and attentive service to all our valued customers. We apologize for any delay in the delivery, but we're delighted to know that it was worth the wait. If you have any more feedback or questions, feel free to reach out. Enjoy your NinjaSpinner keychain!
Best regards,
The NinjaSpinner Team
Great Product long Delivery
The Item is very nice and makes a lot of fun to use but the delivery took a long while.
March 10, 2023
Reply from NinjaSpinner
Thank you for your feedback on our NinjaSpinner keychain. We're delighted to hear that you found the item to be enjoyable and of good quality. We apologize for any inconvenience caused by the longer-than-expected delivery time. We strive to provide prompt and efficient shipping, and we understand how important it is for our customers to receive their orders promptly. We appreciate your patience and understanding and will continue to work on improving our delivery process to ensure a better experience for all our customers. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. Thank you for choosing NinjaSpinner!
Best regards,
The NinjaSpinner Team
Great
Good quality, product has no problems and i love em. Easy payout and nothing bad to say.
March 10, 2023
Reply from NinjaSpinner
Thank you so much for your positive review! We're thrilled to hear that you are enjoying our NinjaSpinners and that you find them to be of good quality with no issues. It's fantastic to know that you love them! We always strive to provide a seamless and hassle-free experience, so we're glad to hear that the payout process was easy for you. We appreciate your support and hope that you continue to enjoy our products. If you have any questions or need any assistance in the future, please don't hesitate to reach out.
Nervous Fidgeting RELIEF
My son (and some of his friends) LOVED these! He uses this to keep his hands busy when his mind is racing!
February 14, 2023
Reply from NinjaSpinner
Thank you for your fantastic feedback! We're thrilled to hear that your son and his friends are loving our NinjaSpinners. It's great to know that our keychain spinners are helping him stay focused and calm his racing mind. We designed them with the intention of providing a fun and engaging way to keep hands busy, and we're delighted that they've been a hit. We appreciate your support and hope your son continues to enjoy the NinjaSpinner experience!
The delivery was late so ended up…
The delivery was late so ended up traveling and leaving them with family!
February 21, 2023
Reply from NinjaSpinner
We sincerely apologize for the delay in the delivery of your NinjaSpinner order. We understand the inconvenience it caused, especially as you had to travel and leave them with your family. We strive to provide prompt and efficient service, and we regret falling short of your expectations this time.
At NinjaSpinner, we take customer satisfaction seriously, and we are actively working to improve our shipping and delivery processes to ensure such delays are minimized in the future. We appreciate your understanding and patience.
If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to reach out to our customer support team. We are committed to resolving any issues you may have and ensuring your complete satisfaction.
Thank you for choosing NinjaSpinner, and we hope to have the opportunity to serve you better in the future.
Best regards,
The NinjaSpinner Team
Everything was great and the customer…
Everything was great and the customer service was on point! Package took a few weeks but was worth it for sure!
January 31, 2023
Unprompted review
Reply from NinjaSpinner
Thank you for your feedback and support! We're delighted to hear that you had a positive experience with NinjaSpinner. We apologize for any delay in the delivery of your package, but we're glad to know that it was worth the wait. We appreciate your patience and look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.
Excellent service
I recently contacted NinjaSpinner on email and I must say, their customer service is top-notch. From the moment I reached out to them with a question, I was greeted with a friendly and knowledgeable representative who quickly resolved any concerns I had.
February 1, 2023
Unprompted review
Reply from NinjaSpinner
Thank you for your kind words and positive feedback! At NinjaSpinner, we strive to provide exceptional customer service, and we're delighted to hear that we met your expectations. We're dedicated to ensuring a seamless experience for our customers, from addressing inquiries promptly to resolving concerns efficiently. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again.
Very good quality
Very good quality, nice seller - support & fast shipping.
February 1, 2023
Unprompted review
Reply from NinjaSpinner
Thank you so much for your kind review! We're thrilled to hear that you found our NinjaSpinner to be of excellent quality. We take great pride in providing top-notch products and ensuring customer satisfaction. Our team is dedicated to delivering exceptional customer support, and we're glad to know that you had a positive experience with us. Additionally, we understand the importance of fast shipping, and we're delighted that your order arrived promptly. We truly appreciate your support and hope you enjoy using your NinjaSpinner. If you have any more questions or need assistance in the future, feel free to reach out.
Dreadful ordered weeks ago still hasn’t…
Dreadful ordered weeks ago still hasn’t arrived and this communication isn’t even in English! Had to use google translate awful!
January 23, 2023
Reply from NinjaSpinner
We are sorry to hear that you haven’t received your order yet. We have multilingual service and English is part of that.
The estimated shipping time (with the shipping you chose at checkout) to the UK is 9-15 days and today is the 16th day since you have ordered. The estimated shipping time may vary on some orders due to local post offices being busy and receiving your order now depends on how fast your local post office send it to you.
If you have any questions, please contact us at support@ninjaspinner.store, so we can solve them there.
Regards,
NinjaSpinner
Definitely a 10/10 from me
Definitely a 10/10 from me. 100% Trusted would buy from you again😁
January 19, 2023
Unprompted review
Reply from NinjaSpinner
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with NinjaSpinner. We pride ourselves on delivering top-notch products and providing a trustworthy shopping experience. Your satisfaction is our priority, and we can't wait to serve you again in the future. Keep on spinning!
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