I ordered two different transfer designs. One was an image upload the others are multiples of their AI design both turned out wonderful. Image's are crisp with bold colors. It also came a day earlier... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Outstanding quality and unbeatable value. The website was incredibly easy to use. I could even modify my design on the website. The vividness of the transfer is incredible. I was amazed at how quickly... See more
Company replied
Jonel was extremely quick in his response to help fix an issue I was having. I switched to ninja transfers after having a terrible customer service experience with a different company, and I am so imp... See more
Company replied
Ninja Transfers has the best customer service. All DTF transfers ordered arrive in a timely manner and exactly as designed. I had one issue with a neck label that I ordered. John resolved the issue im... See more
Company replied
Company details
Written by the company
Premium digital DTF (Direct-to-Film) transfers at wholesale prices for print shops, brands, and side hustlers.
100% Satisfaction Guarantee
Expect More, Worry Less
If for any reason you're not completely satisfied, let us know within 45 days of delivery and we'll make it right.
Contact info
2727 Commerce Way Suite 100, 19154, Philadelphia, United States
- 888-356-3665
- service@ninjatransfers.com
- ninjatransfers.com
4.6
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FEDS was a huge help in my experience…
FEDS was a huge help in my experience with Ninja transfer! Greatly appreciated! Look forward to orders again soon! :)
September 7, 2026
Unprompted review
Reply from Ninja Transfers
We appreciate your kind words, Chelsea! We're glad Feds was such a big help, and we look forward to your next order!
What Customer Support Should Be!
Very quick and responsive customer support, especially when there is an issue. They are quick to help provide a solution and communicate well, very easy to work with, even with a problem with my order I was happy and satisfied with the support provided. Thank you Feds!
September 7, 2026
Unprompted review
Reply from Ninja Transfers
Thanks for sharing this, Ben! We're glad Feds was quick with a solution and communicated well when the issue came up on your order!
Great Customer Service
I had an issue with some requested changes and John worked quickly to understand what was needed and request updated transfers. Also I received a partial refund. Great Customer Service!!!!
September 7, 2026
Unprompted review
Reply from Ninja Transfers
Thanks so much for your feedback, Lori! We're glad John understood the changes you needed, got updated transfers requested and took care of the partial refund!
The customer service representative Clarifel…
The customer service representative Clarifel was phenomenal. They understood my concern and corrected my issue as well as gave guidance on how to prevent future issues. They were quick and responsive.
September 7, 2026
Unprompted review
Reply from Ninja Transfers
Thanks for your review, Jaquayle! We're glad Clarifel corrected your issue quickly and showed you how to avoid it next time!
Ronald helped me fix my very first…
Ronald helped me fix my very first order that didn't turn out the exact way that I had envisioned. He walked me through the different design tools and programs to help me get the perfect artwork. I'll definitely be using Ninja Transfers again. They are truly with you the entire process.
September 7, 2026
Unprompted review
Reply from Ninja Transfers
Thanks for sharing this! We're glad Ronald walked you through the design tools and helped you get the artwork right on your first order!
Excellent response time and very swift…
Excellent response time and very swift completing my request. Top Notch service! Thank you!
September 7, 2026
Unprompted review
Reply from Ninja Transfers
We appreciate your kind words, Rebecca! We're glad our team completed your request so quickly!
Customer Satisfaction Guaranteed
Had an issue with some of the prints and Feds of the Ninja Transfer Team reached out immediately to resolve my issue. They stand behind their product and truly believe in customer satisfaction. They earned this review and earned my return business. Thank you!
September 4, 2026
Unprompted review
Reply from Ninja Transfers
Thanks so much for your feedback, Jaime! We're glad Feds reached out right away and got the print issue resolved, and we appreciate you coming back to us!
Ronald promptly helped with reordering…
Ronald promptly helped with reordering my design. Great customer service!
September 7, 2026
Unprompted review
Reply from Ninja Transfers
Thanks for your review, Beth! We're glad Ronald helped you get your design reordered so promptly!
Diane was ever help full
September 7, 2026
Unprompted review
Reply from Ninja Transfers
We appreciate your kind words, Brandy! We're glad Diane was so helpful!
CIAN did a great job assisting me with…
CIAN did a great job assisting me with my order!
September 7, 2026
Unprompted review
Reply from Ninja Transfers
Thanks so much for your feedback, Kristie! We're glad Cian did such a great job helping with your order!
Great service with immediate overnight reply
Feds was super helpful in resolving an issue complete print issue. Especially since I was now on a tight deadline to make prints, I received assistance overnight and they prioritized the new print. Thanks Feds!
September 7, 2026
Unprompted review
Reply from Ninja Transfers
Thanks for sharing this, Andrew! We're glad Feds got back to you overnight and prioritized the new print so you made your deadline!
Rhane was kind and so helpful
Rhane was quick to answer my questions regarding my prints. She fixed my issue. I love using Ninja transfers. Print quality is great and it arrives in a timely manner.
September 7, 2026
Unprompted review
Reply from Ninja Transfers
We appreciate your kind words, Stephanie! We're glad Rhane answered your questions quickly and fixed the issue, and we're happy the print quality keeps delivering!
What makes purchasing from Ninja…Top notch quality and dedicated service
What makes purchasing from Ninja Transfers a great experience is the awesome customer service representatives named the Ninja Transfers team. Feds, Danmark and Violly just to mention a few are well trained Shinobis, they are so patient and want to make sure your transfers, orders and transactions are handled appropriately and professionally. The shipping and delivery service is top notch.
September 6, 2026
Unprompted review
Reply from Ninja Transfers
Thanks so much for your feedback, Anthony! We're glad Feds, Danmark and Violly took such good care of your orders and transactions, and we will happily take Shinobis as a compliment!
Rhane was very helpful and quick to…
Rhane was very helpful and quick to respond to help fix a miscommunication. This is my first time using ninja but I am excited to be able to use them for my business.
September 7, 2026
Unprompted review
Reply from Ninja Transfers
Thanks for your review, Damien! We're glad Rhane cleared up the miscommunication so quickly, and we're glad to have you on board for your business!
Got a little mess up of design they try…
Got a little mess up of design they try to fixed mistakes of design. And I have to send new design and they fixed it. Thank you so much!!
September 7, 2026
Unprompted review
Reply from Ninja Transfers
Thanks for sharing this, Samantha! We're glad our team got the design sorted out once your new file came through!
John was prompt and very helpful :)
John with customer service was prompt and very helpful :) generally easy to order, and communications was fast.
September 5, 2026
Unprompted review
Reply from Ninja Transfers
We appreciate your kind words, Ruri! We're glad John was prompt and helpful, and that ordering and communication were easy!
Great quality service
My experience has been great. Fed was such a great help and worked so efficiently to provide me with such great quality service.
September 6, 2026
Unprompted review
Reply from Ninja Transfers
Thanks for your review! We're glad Feds worked so efficiently to get you taken care of!
John was great again thank you.
September 6, 2026
Unprompted review
Reply from Ninja Transfers
Thanks so much for your feedback, Allie! We're glad John came through for you again!
Thank you Ronald for your help
Thank you Ronald for your help. You did a great job
September 6, 2026
Unprompted review
Reply from Ninja Transfers
Thanks for your review! We're glad Ronald did such a great job helping you out!
Great transfers... Great customer service!
I recently placed my first order. I was so impressed with the quality and the speed of the shipment that I placed a second order. I had a minor issue, and Ninja Transfers was quick to resolve it. In fact, Feds' customer service and communication was exceptional. Thanks. I'll be back for more.
September 6, 2026
Unprompted review
Reply from Ninja Transfers
Thanks so much for your feedback, Dr. Jackson! We're glad the quality and shipping speed brought you back for a second order, and that Feds resolved the minor issue so quickly!
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