Ninja Transfers Reviews 

3,235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their durability, professional appearance, and vivid colors, which are easy to use for various projects. Many consumers highlight exceptional customer service, with staff described as helpful, knowledgeable, and responsive in assisting with orders and resolving issues. The straightforward ordering process, including features like automatic background removal, is also appreciated. However, some customers noted issues with delivery, including slow shipping, damaged packages, or orders that never arrived. A few people also experienced problems with order accuracy, such as missing material, incorrect designs, or transfers failing to adhere. A small number of reviewers reported dissatisfaction with customer service, describing it as argumentative or unhelpful.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the vivid prints, exceptional quality,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising fast shipping and timely... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as the best they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for stickers to place on coffee mugs for a family function. The Ninja stickers ended up being a perfect solution! I was concerned about some thin lines and small text on a transparent ba... See more

Company replied

Rated 5 out of 5 stars

I have worked with UVDTF from other suppliers before and it was always a huge struggle; brittle stickers that cracked or would not lift from the backing or poor adhesion despite all my best efforts. I... See more

Company replied

Rated 5 out of 5 stars

1. I could not believe how easy it was to order these UV DTF PermaStickers! I just uploaded the JPG and the order page automatically removed the background. 2. They look professional and have a... See more

Company replied

Rated 5 out of 5 stars

As a beginner in this market, the team worked with me to guide me to the right product for my application. They are quick to respond, extremely knowledgeable in their product, experts at production an... See more

Company replied


Company details

  1. Custom T-Shirt Store
  2. Craft Store
  3. Custom Label Printer

Written by the company

Premium digital DTF (Direct-to-Film) transfers at wholesale prices for print shops, brands, and side hustlers.

100% Satisfaction Guarantee

Expect More, Worry Less

Expect More, Worry Less
If for any reason you're not completely satisfied, let us know within 45 days of delivery and we'll make it right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(3,235)

480 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly better than I expected

Honestly better than I expected. Quality is awesome! Speed in which they were completed and shipped could not be topped. I don’t think they would have arrived earlier if my neighbor made them. I am supper happy with these and highly recommend Ninja!!!

April 9, 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review, Kari! We’re glad the quality and turnaround exceeded your expectations and that everything arrived so quickly!

Rated 2 out of 5 stars

Shipping time is horrible

April 2, 2026
Unprompted review
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Reply from Ninja Transfers

Hi Tees Bees, sorry to hear this. Shipping speed depends on the option selected at checkout, but we’d still like to review the order timeline in case something else affected delivery. Please contact our customer service team with your order number and shipping details so we can investigate.

Andres | Ninja Customer Care

Rated 5 out of 5 stars

These transfers are amazing

These transfers are amazing! Very soft at hand. No plasticity feel at all. The packaging was great and they even added some extra little gifts. I will be ordering from them again and again! Thank you Ninja Transfers!!

April 8, 2026
Unprompted review
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Reply from Ninja Transfers

Thanks so much for your feedback, Casey! We’re glad you loved the soft feel, packaging, and extras, and we look forward to your next order!

Rated 5 out of 5 stars

Unbelievably fast!

I placed my order yesterday and it arrived today! Unbelievably fast. Everything arrived as expected.

April 7, 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your kind words, Julie! We’re glad your order arrived so quickly, and everything met your expectations!

Rated 4 out of 5 stars

Shipping is slow unless you pay for expedited

Shipping is slow unless you pay for expedited processing. Print quality and customer service is great. Sometimes I get tracking sometimes I don't until it's delivered. The delivery is the only real issue I have, I've had to have reprints sent to me on two separate occasions. Shirt blanks are great quality and there is a big selection. I wish they had tie dye options.

March 29, 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review, Clinton! We’re glad you’ve been happy with the print quality, shirt selection, and customer service, and we appreciate your feedback on shipping and tracking as we continue working to improve the delivery experience!

Rated 5 out of 5 stars

Mark and the NT-team are amazing

Mark and the NT-team are amazing. Always helpful and communication with the production team has been efficient! Will never order from another DTF Transfer company again!

April 2, 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your kind words, Darren! We’re glad Mark and the team have been consistently helpful and communicative!

Rated 3 out of 5 stars

DTF Transfers are good quality, Shipping is terrible, they use Amazon

DTF Transfers are good quality. Shipping is HORRIBLE. They ship using Amazon rather than UPS Ground. Took a week to get something that I should have been able get in a day or two.

April 2, 2026
Unprompted review
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Reply from Ninja Transfers

Hey Tom, glad the transfers hit the mark on quality. Shipping carrier routing is something we're always looking at, and the transit time on your order is longer than we'd want. If you want to reach out to me directly at andres@ninjatransfers.com, I'm happy to look into what happened on this one.

Andres | Ninja Customer Care

Rated 5 out of 5 stars

Had a small issue trying to make a…

Had a small issue trying to make a reorder.. Tristine was excellent and got it done very quickly and efficiently. Truly appreciate the service from Ninja. All great stuff

April 2, 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for sharing this, Ron! We’re glad Tristine was able to quickly and efficiently get your reorder taken care of!

Rated 1 out of 5 stars

Absolutely worst company I e ever seen…

Absolutely worst company I e ever seen in my life. They can’t seem to figure out to send my stuff to my P.O. Box. Even when I tell them for 10 packages in a row. I k ow my own address. Then instead of a refund, they asked if I would like a store credit. What good is that if you can’t ship me anything. When I give you that address, ship it to that address. It’s not rocket science. Worst company EVER! DO NOT BUY!!!!!

March 26, 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Hey Mathew, sorry to hear about the shipping trouble. P.O. Box deliveries can be tricky depending on the carrier and box size restrictions, which is why our system does not allow these addresses at checkout.

If you'd like to reach out to me directly, I can look into your order history and make sure we get this sorted. I'm at andres@ninjtransfers.com.

Andres | Ninja Experience Manager

Rated 5 out of 5 stars

BEST IN THE GAME

SHIPPING: FAST
DTF QUALITY: IMMACULATE
ANY ISSUES: SOLVED w/ Grace
SUPPORT: ALWAYS
POINTS SYSTEM: WORTH every point

Made me afraid trying anyone else—
Never sleep on Ninja

March 31, 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

We appreciate your feedback, Sarah! We’re glad everything from quality to support has been consistently strong and that you continue to choose us!

Rated 5 out of 5 stars

Fantastic Experience!

This is a fabulous company! I ordered some transfers and some T-shirts. Everything arrived really quickly. The transfers are beautiful! The colors are perfect and the size is right. All the T-shirts are really good quality and the price was amazing. I will be ordering from them again! Thank you, Ninja!

March 27, 2026
Unprompted review
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Reply from Ninja Transfers

Thanks so much for your feedback, Lisa! We’re glad the quality, pricing, and fast delivery all made for a great experience, and we look forward to your next order!

Rated 5 out of 5 stars

Excellent Customer Service!

There was an error with my order and I called and spoke with Tristine and she was AMAZING! Tristine was eager to correct the issue and she was very kind throughout the process. Tristine was able to find a rapid solution which solved the entire problem. Thanks Again!

April 1, 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review, Tasheena! We’re glad Tristine provided kind and efficient support and quickly found a solution for you!

Rated 5 out of 5 stars

Excellent chat service.

Excellent chat service.
Mark was excellent when the bot couldn't get my answer. Quick, efficient and helpful.

March 31, 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for sharing this, Suzanne! We’re glad Mark provided quick and efficient help when you needed it most!

Rated 5 out of 5 stars

Thanks for resolving the issues fast

Thanks for resolving the issues fast. I really appreciated it. I will continue ordering more.

March 31, 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for your review! We’re glad we could resolve everything quickly, and we appreciate your continued support!

Rated 5 out of 5 stars

Nigel was amazing!

Nigel was amazing to assist me with my order. Transparent and helpful while being polite 👏🏾👏🏾

March 31, 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

We appreciate your kind words! We’re glad Nigel provided helpful and transparent support with your order!

Rated 5 out of 5 stars

Quick response in handling my lost…

Quick response in handling my lost transfers. Thank you for saving the day.

March 31, 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

We appreciate your feedback, Ashley! We’re glad our team was able to respond quickly and get everything handled for you!

Rated 5 out of 5 stars

awesome guy

Mark understood and rectified the situation despite it not being his mistake. he was quick and polite.

March 30, 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

Thanks for sharing this, Beto! We’re glad Mark stepped in quickly and handled everything with care and professionalism!

Rated 5 out of 5 stars

Mark was very understanding of my issue…

Mark was very understanding of my issue and quickly resolved it, in a way that wasn’t going to cost me more money which I sincerely appreciate!

March 30, 2026
Unprompted review
Ninja Transfers logo

Reply from Ninja Transfers

We appreciate your kind words, Lisa! We’re glad Mark was able to resolve everything quickly and in a way that worked best for you!

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