It was my 20 something children who suggested I should buy cocktails for their visit…at my expense of course! Easy to order albeit I hadn’t heard of many of them apart from classics such as Whisky S... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 27% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great tasting cocktails, in a great single serve. Love having a few in the fridge!
I was told by the Nio chat help line that delivery would be attempted 3 times before return to Nio (I do not have a safe space). In the event my parcel was left by EVRI behind my rubbish bin which is accessible to passersby in an area which is prone to theft. I would have been at home on delivery days 3 and 4 as outlined by the delivery options but EVRI delivered on day 2. Additionally I understood that that a message would be sent to me on the morning of the delivery informing me of a delivery slot. Instead I got a message in the eve just before the actual delivery. The delivery process was therefore chaotic at every turn making it impossible for me to plan being at home for the receipt of the parcel.
Nice cocktails
Unfortunately the red magazine subscription is digital and the QR code is on the box for the cocktails…Nio staff initially didn’t know how I could access the subscription when I emailed but eventually they informed me of the QR code but by that time the box was long gone. There is no mention of the subscription in any email correspondence from Nio so this needs to be addressed really.
The cocktails were excellent 👌
They arrived promptly and ordering was simple, efficient and uncomplicated.
Ordering and delivery very good. Cocktails were bought as a present for my daughter , so I've not tried them.Sge has said she's had 2 of them and they were very nicem
Sent as a treat many times, to extended family. Always received in great condition and throughly enjoyed.
Lovely selection of cocktails, so nice to relax in garden on a summers evening with a couple of drinks..
I had a winter cocktail selection as a gift from a family member last Christmas. It has taken me this long (July) to drink them all (must drink faster). They were all delicious - surprisingly so - and each box/sachet provides a good amount of cocktail. I would recommend as a gift idea or for yourself. I’m about to order more for myself now :-)
No received in promised time and it was intended as a gift. So thoroughly disappointed

Reply from NIO Cocktails
Great experience fantastic tasting cocktails, Delivery was good ,ordered from Turkey whilst on holiday and still got delivered on time

Reply from NIO Cocktails
Evri struggled to find my parents new build house - but Alex at NIO kept on the case. My Dad loved his cocktails when they did arrive - it was his second batch. He is now a convert!

Reply from NIO Cocktails
Another good experience with NIO Cocktails...attractive website and easy to order, lots of options. Extremely prompt delivery...thank you so much.

Reply from NIO Cocktails

Reply from NIO Cocktails
A surprise Birthday celebration, quite divine as we make cocktails.
A great idea, suited our mood.

Reply from NIO Cocktails
Easy ordering, quick deliver and I was kept up to date of delivery status. Only complaint was that the parcel was left on my doorstep in full view of anyone passing my house.
Can’t say what the cocktails taste like yet as taking them on holiday with me in a few weeks.

Reply from NIO Cocktails
Bought this as a gift fir for my son in law for his birthday.
I have bought these before & was pleasantly surprised how good they were.
I will definitely use them again

Reply from NIO Cocktails
What can I say? As ever the best customer service. The best products. The freshest ingredients. The tastiest cocktails. Others genuinely don't even come close.

Reply from NIO Cocktails

Reply from NIO Cocktails
These cocktails are a real treat. They are easy to use given they 'need ice only' and do not need special storage. They are also easy to transport should you want to gift them or take them for an extra treat while on holiday.

Reply from NIO Cocktails
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.