Nipkit Reviews 747

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This company is honestly a joke. I ordered my husband some shirts over a month ago and have still not received any shipping information on these shirts and haven’t received the shirts ! Tried contacti... See more

Rated 1 out of 5 stars

My order has been labeled as “ late “ for the past 3 months, I haven’t gotten any updates nor notifications about it. Would give 0 stars if possible will not shop at this website again. Update: I’ve... See more

Rated 5 out of 5 stars

I lke everything about ordering from Nipkit site. First the clarity of presetting the designs and the full information about the cut, the textiles used and washing and care. Second the sizing where ma... See more

Company replied

Rated 1 out of 5 stars

I ordered a jacket on Jun 5th and have not heard from them since! I click on the "view your order" button of their email and there has been no update, it only says the order is confirmed and I will ge... See more

Company details

Information provided by various external sources

Ever looked for a place that is not like all the other ones? And how many times? The good news is NipKit is a store just like that, and the bad news is that you must hurry up before everyone else discovers it, too!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

747 reviews

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Rated 1 out of 5 stars

Horrible Shipping

I'm frankly amazed that you're hoping for positive reviews when for my order, a simple beanie, it's been five working days and you haven't so much as created a mailing label. Now, I expect the beanie to be as poorly done as your ability to get your merchandise out to your customers.

January 5, 2022
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Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 1 out of 5 stars

I made my order and week later they got…

I made my order and week later they got a hold of me and told me they didnt have my size.

January 5, 2022
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Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 3 out of 5 stars

The problem is that your comapany ask…

The problem is that your comapany ask me for stars/Rating before the caps coming to me at home. I can't see the quality or anything else but shall rating.
I find this is a little bit difficult. So please send the Ratingemail after the package is at the buyers and not before. And so I give you only 3 stars.

Sorry

And sorry for my english. I hope you can understand what I mean...

January 5, 2022
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Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 4 out of 5 stars

You ask to soon hoe did we do,

You ask to soon hoe did we do,

First see when it arives then the quality
Rhen i can tell you

January 4, 2022
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Reply from Nipkit

Hello there!
Thank you for your feedback!
We are happy to hear that you were satisfied with our services.

Rated 4 out of 5 stars

Worth the money

Everything was great about the product. Fit, look and quality are all perfect. Only thing I didn’t like was it took 2 weeks to receive

January 4, 2022
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Reply from Nipkit

Hello there!
Thank you for your feedback!
We are happy to hear that you were satisfied with our services.

Rated 5 out of 5 stars

The service was excellent

The service was excellent, with frequent updates.
The wares arrived exactly as advertised, and I'm happy with my order.

January 4, 2022
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Reply from Nipkit

Hello there!
Thank you for your feedback!
We are happy to hear that you were satisfied with our services.

Rated 5 out of 5 stars

Superb

Superb!!!!!

January 2, 2022
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Reply from Nipkit

Hello there!
Thank you for your feedback!
We are happy to hear that you were satisfied with our services.

Rated 1 out of 5 stars

All the items that i call was out of order

All the items that i call was out of order. And they dont want get my money back

January 2, 2022
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Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 1 out of 5 stars

Order not recieved.The delivery status…

Order not recieved.The delivery status says the order is already delivered but i did not recieved my order which is alreadt paid.

January 2, 2022
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Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 1 out of 5 stars

I didn’t gat it

January 1, 2022
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Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 5 out of 5 stars

Good stuff

Good stuff product

January 1, 2022
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Reply from Nipkit

Hello there!
Thank you for your feedback!
We are happy to hear that you were satisfied with our services.

Rated 3 out of 5 stars

Material is not as soft

Fits aokay. Material is not as soft as one would think from the description and pictures. But like what I got overall.

December 30, 2021
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Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 4 out of 5 stars

I haven't recived my order yet...so..

I haven't recived my order yet...so..
Don't lnow what to write as a Review

December 30, 2021
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Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 1 out of 5 stars

Three times to finally get an order…

Three times to finally get an order that wasn’t out of stock…you need to give refunds…I will never order from your company again.

December 30, 2021
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Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 5 out of 5 stars

Review

Easy to use as a website with decent products

December 28, 2021
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Reply from Nipkit

Hello there!
Thank you for your feedback!
We are happy to hear that you were satisfied with our services.

Rated 1 out of 5 stars

Waited 11 days after my order for a…

Waited 11 days after my order for a tracking number. Received tracking number only after customer service contact via email after a 3 day wait for a response. Tracking number provided only advised that a shipping label was created and the order was awaiting USPS pickup.... For 11 days! I've now waited an additional 5 days for my order, which according to USPS, has not been available for pickup and is still sitting in "Orlando, Florida". This order was time sensitive and now that time has passed. Every mail order placed by me this holiday season to a reputable company has arrived in days of order placement, using different shipping carriers, so shipping delays are not to blame here. My order has yet to arrive as of this review, and no plausible or logical explanation has been given by NipKit. They have two days left before a refund is requested. I will do no further business with this shady company.

UPDATE 01/01/22... So, as you see below, NipKit replied to my review and advised someone will be in touch with me over the matter of my order. It has been 3 days now since their response and I have not been contacted. Saying customer satisfaction is important and implementing the effort to make it so, are in fact two different things. As you can see at this point, 43% rate NipKit with bad reviews. I don't think I've ever seen the "Bad" review percentage higher than the good. Please everyone, beware when ordering from this company. Talk is cheap and hard effort is key.

December 28, 2021
Nipkit logo

Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 3 out of 5 stars

Very slow shipping notifications

Been about 3 weeks since I ordered the jacket and haven’t gotten a shipment notification at all. It says the jacket has been in Grand Prairie Texas this whole time and hasn’t once moved. Was super excited to order from this company because the jacket looked very nice and warm, but the lack of shipping updates is frustrating.

December 28, 2021
Nipkit logo

Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Rated 1 out of 5 stars

The quality was garbage & I still have…

The quality was garbage & I still have not received my one product.

December 25, 2021
Nipkit logo

Reply from Nipkit

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

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