NipNip - Bike Servicing and Repairs - Borough Reviews 51

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Have used Nip Nip 2+ years, for my 2 bikes, excellent for servicing, super friendly, professional, reliable and fast. I just had a rear wheel puncture, cost for repair incl. new inner tube for £18. So... See more

Rated 5 out of 5 stars

Had my bike repaired at canary wharf nip nip, was great service provided by Josh yesterday. The guy was multi tasking while repairing and helping /booking other customers coming every 5 mins in the ru... See more

Rated 2 out of 5 stars

Used nipnip a number of times and always been happy but this time I need to flag they charged me not only for the silver service but after requiring a new inner tube and then saying I would also ha... See more

Rated 5 out of 5 stars

Luckily for me, these guys are very close to where I live! Apart from the convenience though, they are always accommodating and friendly and don't judge me when I bring a bike in, in a complete state!... See more

Company details

  1. Bicycle Repair Shop
  2. Bicycle Store

Written by the company

NipNip are London’s most popular bike maintenance operator. We are market leader, focusing on quality and customer service using experienced staff and the latest technology.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service - Josh

Had my bike repaired at canary wharf nip nip, was great service provided by Josh yesterday. The guy was multi tasking while repairing and helping /booking other customers coming every 5 mins in the rush hour. Was wearing a mask, very polite and skilled to fix the issue for me in no time.

July 18, 2021
Unprompted review
Rated 5 out of 5 stars

I have been to nip nip twice now

I have been to nip nip twice now, first time i had no appointment and they fitted me in. Very knowledgable, friendly staff that won't sell you anything you dont really need. Competitive prices too.

June 27, 2021
Unprompted review
Rated 5 out of 5 stars

Toby at NIp Nip was fantastic

Toby at NIp Nip was fantastic: helpful, friendly and efficient. He did a couple of tweaks on my bike in no time. It's great to have this shop round the corner on Great Suffolk Street - a real asset to the local community.

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Dropped my bike off at NipNip Tower Bridge earlier today. The guy who had a look at the bike was really nice and professional (his name was Tarren if I remember correctly). They currently offer free winter checks and I can highly recommend. I wanted to give them a tip but he just said I should come back for a big check later in the year and then pay for that one - I will definitely do that! 😊👍🏻

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and knowledge

I popped in Nipnip borough after work as the tyres on my escooter looked deflated. I was met by a gentleman who was extremely polite, very efficient and helpful. He was able to inflate my tyres in seconds, give me advice on how to maintain them and identified a problem that had caused my scooter to be rubbing poorly. Even though they don't do repairs on escooters and he didn't need to help me, he recommended where to go and what to ask for. Amazing customer service, thank you so much!

December 10, 2020
Unprompted review

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