Nisbets Ireland Reviews 1,333

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the helpfulness and professionalism of the staff. Many people appreciate the quick delivery, with orders often arriving sooner than expected and products being of high quality and as described. The ordering process is generally seen as easy and efficient, with a wide selection of products available. However, some customers also noted issues with their orders, including incomplete deliveries or significant delays, with some items taking weeks or even months to arrive. A few other people also felt that the delivery service was not always reliable, with some experiencing broken items or unexpected charges.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast and prompt... See more

Product

Reviewers mention positive feedback about product. Many customers are satisfied with the product range,... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the ease of online... See more

Quality

Reviewers highlight positive aspects of quality, with many praising products like duvet protectors, blue... See more

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought directly in the shop in Blarney Business Park and it was a nice experience. The employee was very friendly and helpful. This was a 5-star experience. However, the delivery was not. The deliv... See more

Company replied

Rated 4 out of 5 stars

I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days

Company replied

Rated 4 out of 5 stars

The product is excellent. I deducted one star because my online order was‘mislaid’ until I chased it up. However, once the problem was sorted, delivery was fast.

Company replied

Rated 5 out of 5 stars

Website was easy to negotiate. Set up an account and ordered within minutes. Part order was available and delivered speedily. Other part was out of stock and it stated expected delivery date. I... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service rder over the phone,excellent service…

Order over the phone,excellent service and top attitude from member of staff.

March 25, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your review. We’re delighted to hear that you received excellent service when ordering over the phone and that our team member was helpful and professional. We really appreciate your kind feedback.

Rated 5 out of 5 stars

Plenty of products on offer

Plenty of products on offer. Easy order process and delivery lead times were accurate.

March 25, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your review. We really appreciate you taking the time to share your experience

Rated 1 out of 5 stars

No customer service

I made my order at the start of December last year and only received half my order at the end of March.
When I called to see where the rest of my order is, I was told they had them in stock and would call me back to confirm delivery. But no call or refund.
Very bad service.

March 30, 2026
Rated 5 out of 5 stars

great products

great products. quick delivery.

March 30, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your review. We really appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Horrible delivery

The delivery driver was the absolute worst I’ve ever got. He called first at 8.55 and said it would be within an hour then didn’t arrive until 10.30. He was horrible and rude and just dumped the beds in the hallway and had a horrible attitude all together. Will never order from here again. I’m gonna have to call over some other people to have get the beds in the apartment

March 23, 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for taking the time to share your feedback, and I’m very sorry to hear about your experience.
To help us investigate this further and resolve the issue for you, could you please reach out to us directly at sales@nisbets.ie with your order details?
We’d really appreciate the opportunity to look into this and make things right

Rated 1 out of 5 stars

The wrong items sent

The wrong items sent. When phoning you office informing them of the error…. Was told only 1/2 my per based order was available , the remainder would take two weeks to arrive(curios this was not conveyed to me when Nesbets took my money).Held prisoner half the day waiting for items I never ordered to be collected by DPD. Still waiting for my payment to be refunded. Expected to tolerate ‘just human error’ from customer service. [6x6 500mils wide mouth Kilner jars ordered yet 6 1 ltr narrow neck bottles sent] it seems better staff selection, training & computer programme upgrades needed.

March 29, 2026
Rated 1 out of 5 stars

False advertising …

I ordered heavy duty folding tables and they were exactly the same quality as others that cost half the price. I feel like I got scammed €100, €50 per table. I could’ve got them for €50 each elsewhere.

March 25, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look