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nissan.pt Reviews 3

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TrustScore 3 out of 5

2.8

Car Dealer
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Company details

  1. Car Dealer
  2. Auto Market
  3. Car Manufacturer
  4. Used Car Dealer

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Truly shocking customer service

The power steering on my 1 year old Qashqai has failed. It had its first service 3 months ago. I managed to get the car to my local dealership (3 days ago), it is still with them, they have no idea how long it will take to fix. They have refused to lend me a car and Nissan Portugal have refused to lend me a car (because I didn’t follow the correct procedure by managing to get the car into the garage myself). I am truly shocked at the behaviour of Nissan locally and nationally and as a result, I think it’s fair to say that I will never buy from Nissan again and will actively encourage others not to deal with Nissan. I can only really consider that the company is dishonest. I really don’t know what else I am supposed to think. I am now renting a car from Hertz! So much for the Nissan ‘customer promise’.

October 6, 2022
Unprompted review
Rated 1 out of 5 stars

It is the worst service ever

It is the worst service ever. I need to change the stop signal (left side). And it is not existing in Portugal, I need to wait 20 days for the detail to arrive from Spain. Official dealers they don't have details in stock. Service for Nissan doesn't exist in Portugal. I made a complaint, they called me from Spain, but the issue is not solved. They promised to call back and they never returned.

May 12, 2021
Unprompted review
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