Nitrous Networks Reviews 783

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Jordan was very helpful and sorted my issues out without any further complications. I feel I can raise other issues if they were to come up and feel confident I will get the answers needed.

Rated 4 out of 5 stars

Overall brilliant service Pros: Extremely efficient with Minecraft servers Super quick support (Had my issue resolved in 10 minutes that other server hosts would of taken 2 days to finish... See more

Rated 1 out of 5 stars

Received two emails within two minutes of each other stating that the payment had failed. Now this would have been fine if: 1. The first one (at 00:03 - when most normal people like myself sleep)... See more

Company replied

Rated 5 out of 5 stars

Excellent service and knowledgeable staff. Ive had a few problems over the space of 6 months with my minecraft server due to the new update 1.13 being so laggy (Not Nitrous Networks Fault). Durin... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

We provide high quality Game Servers worldwide. Prices start at £0.45p/slot! We offer Minecraft, Starbound, Counter Strike, Garrys Mod, CS:GO, Global Offensive, Team Fortress 2, Terraria & Source Mod hosting! We also offer other services such as web hosting and VPS's hosting that start at just £1.00 per month!


Contact info

3.9

Great

TrustScore 4 out of 5

783 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Curtis did a great job setting up my cluster servers!

Yesterday I decided to try Nitrous Networks, after reading the reviews on TrustPilot and wanting to switch from my previous provider of ARK servers. I spoke to Curtis via livechat first, and he helped me set up a 3 day trial of cluster servers and he was super helpful, answering all my questions in a timely manner and just being really professional.

Curtis also helped me with setting my saved games up properly and getting the mods to work after I wrote a ticket using the ticket submission system.

The customer service has been absolutely outstanding and I'm so happy that I decided to take a chance and switch. I know the servers are pricier than what I'm used to from previous hosts, but I'm getting so much value for the money that it's totally worth it.

As for how my servers are running, everything is running very smoothly (I use 18 mods) and the structures load very fast, unlike with my previous provider where I had to stand still for up to a minute sometimes before I could move at all.

Thanks again for all the help and I'm looking forward to setting up more servers with you in the future!

August 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

I have not rented a server since 2014 for minecraft modded, i was a bit confused on how to set it all up again and had a few questions to ask, they were answered really quickly and was really helpful and pleasant!

August 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great Services

My support agent, Jordan, was very helpful when answering my questions. He responded rather quickly and provided sufficient amount of details when it came to anything I asked him. Nitrous-Networks has amazing game servers, and even better support staff. So far my experience has been just splendid!

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Nitrous Networks live up to their name

Nitrous Networks live up to their name. - FAST

I was having problems with another hosting agency who were highly rated. There was a minecraft modpack we were looking for that had the latest update that could be installed thru their tool without any hassle. Even after buying their service pack they took an extended amount of time to respond and they said they would be able to have the update up in 24 hours.

In my search I hopped onto Nitrous Networks website and was greeted by a pop-up chat with their rep Jordan. I explained to Jordan what the issue was with my prior host and noticed that his modpack was also not the latest. Without me even being their customer yet, he made sure to have the modpack updated and on their site in under 15 minutes. They earned an instant customer, and I will definitely be doing more business with them in the future!

I cannot recommend Nitrous Networks enough!

July 3, 2019
Unprompted review
Rated 5 out of 5 stars

Nitro panel is great!

I've been using nitropanel on and off for years whenever the desire to play some Minecraft with friends comes over me, the prices are good the support is incredible and the ease of use is just so nice.

Highly recommended.

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

Very reliable company

Very reliable company. They solved a problem for me which they were not obligated to deal with. I appreciate it so much thank you Harry and Jordan. Top quality support and never give any hint that they are agitated which I believe they probably do but they deal with tickets adequately and always rapid. Do not hesitate to buy here for game servers and running small-medium applications on their VDS's

May 27, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing.

Amazing. Wonderful Hosting with Quick and fast support. Would definitely use them over any others I've tried. Lag-free servers and instant services.

April 27, 2019
Unprompted review
Rated 5 out of 5 stars

Ive used nitrous on and off for a long…

Ive used nitrous on and off for a long time i`ve tryed other providers
when a game was not support with nitrous and i can honestly say that these guys care about there rep and there customers

They always go the extra mile even helping you by fault finding even
though they dont have too.

but thats not all there prices are fair and cheaper than most providers

i was asked to write a review of this company and i was
happy to do so these guys deserve to do well

April 15, 2019
Unprompted review
Rated 5 out of 5 stars

Decent service

Decent service, a little confusing at first but support are ace and so helpful, they was willing to go out their way and make a video for us, just when we was about to give up, we cracked it thanks to the help from support.

April 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

took a little bit to get a first reply but once i did they we're extremely nice and had my problem solved in 5 minutes. im sure they we're busy taking care of 100s of problems before mine so i didn't mind the wait. 100% love the service here

March 9, 2019
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

I have used this server for many year on and off with different Minecraft mod packs . The prices are very good and their customer service is excellent. If I have ever had an issue, its simple to raise a ticket and the response time is very good. I would highly recommend this provider.
Very Happy Customer

February 26, 2019
Unprompted review

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