This store offers a nice selection of products, and their website is appealing with reasonable prices. However, my online shopping experience hasn't been great. Every time I ordered, it took several d... See more
Company replied
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See what reviewers are saying
The reviews here are what encouraged me to take a chance with this shop. The prices are good, shipping with a decent courier (not evri, thank god) with a quick confirmation email and dispatch.... See more
Company replied
One of the best online African supermarkets/stores. Made a large order to them back in late April and they fulfilled every single expectation. Some items they couldn’t add into my order and they immed... See more
Company replied
I ordered a case of Palm drink. It arrived within the estimated time frame. The order was well-packaged and arrived safely. The products were as described and I'm very pleased with the order. The drin... See more
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Company details
- Grocery Store
- African Goods Store
- Fruit and Vegetable Wholesaler
- Meal Delivery
- Online Food Ordering Service
Written by the company
We are an online retail store targeted towards selling Africans and Caribbean products.
Contact info
Basingstoke Road, Reading, United Kingdom
- 07903222334
- admin@niyis.co.uk
- niyis.co.uk
Great to have a carribean style
Great to have a carribean style, for me, food source
September 10, 2023
Reply from niyis.co.uk
Hello Catherine,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Great service
Great service, rectified a slight issue with the product swiftly. Good communication too. I will be ordering again. Thanks!
September 3, 2023
Reply from niyis.co.uk
Hello Udongabasi,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Thank you for your great service
Thank you for your great service. You gave me adequate and timely information about replacement product you offered; and when Parcel force failed to deliver, you ensured my delivery arrived as soon as possible.
Great service, By God's Almighty grace I shall be using your service again.
September 3, 2023
Reply from niyis.co.uk
Hello Ola,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Fast delivery
September 4, 2023
Reply from niyis.co.uk
Hello Ellen,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Impressed
I was impressed when I received my order. I ordered yam, plantain, bell-peppers and tomatoes. Every item was without defect. My peppers and tomatoes were as fresh as newly harvested. The plantains weren't overripe. It was almost as if, my order was carefully selected and only the best was shipped. I'm not even certain I will get everything as fresh as this in any African shop. I would absolutely recommend Niyis to anyone looking have good African food items delivered. Thank you for making it a worthwhile shopping experience for me.
September 3, 2023
Reply from niyis.co.uk
Hello Zainab,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Excellent service and products in good…
Excellent service and products in good condition too.
September 3, 2023
Reply from niyis.co.uk
Hello Bessem,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Absolutely brilliant customer service
Absolutely brilliant customer service. I'd give 10 stars if I could. Been shopping with them for some months now, and I always get, quality fresh produce, timely dispatch, and professional courtesy after sales service always.
Even when the courier service fails, Niyis still comes through somehow
August 22, 2023
Unprompted review
Reply from niyis.co.uk
Hello Florence,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Great service!
The sweet potatoes I ordered arrived on time and they were good quality. Communication was good and a follow-up email had a very nice message. Great service.
August 6, 2023
Reply from niyis.co.uk
Hello Nigel,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Impressive Service
I was very impressed with Niyis.co.uk.
The website was comprehensive and easy to use.
After I placed my order, I got a prompt call informing me about a small cancellation and refund due to an out-of-stock item.
My order arrived promptly and was well packaged.
My only disappointment was that some of the items I really wanted were out-of-stock.
Niyis.co.uk is a very professional service that comes highly recommended.
August 2, 2023
Reply from niyis.co.uk
Hello Eyitemi,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We have noted your feedback. Most of our items sell out fast and we work on a first come, first serve system and that's why some items you placed orders for could get finished (out of stock) before it gets to your turn to be served.
But we will try to restock more often and try to increase the quantity of each products we have in stock.
Thank you.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Very good product it came quickly and…
Very good product it came quickly and cleared out any issues with my delivery solution.
Thank you for a nice product wrapped up well.
Salim
August 1, 2023
Reply from niyis.co.uk
Hello Salim,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Highly recommend
Prices are great and although there were delays in delivery my order arrived in good time. Customer service was also really helpful by providing detailed information to keep me adequately updated. Thank you for your service, I highly recommend and will be back to make future orders
July 31, 2023
Reply from niyis.co.uk
Hello Kriss,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We have noted your feedback, and we will try to ensure that Parcelforce (our delivery partner) meets your expectations delivery-wise on your next order.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Their customer service gave me a…
Their customer service gave me a listening ear and resolved my issue in good time
July 30, 2023
Reply from niyis.co.uk
Hello Scholly,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
They always deliver good quality…
They always deliver good quality products that are neatly packed with speedy delivery.
July 31, 2023
Reply from niyis.co.uk
Hello Hauwa,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Reply from niyis.co.uk
Hello Grace,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
thank you very much
July 30, 2023
Reply from niyis.co.uk
Hello Adesupo,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Good quality products
Good quality products, well packaged, good service, competitive prices.
I am really impressed
July 30, 2023
Reply from niyis.co.uk
Hello Omonefe,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
I got my goods in great condition…thank…
I got my goods in great condition…thank you ..I will be ordering always..I’ve found a perfect store for myself
July 30, 2023
Reply from niyis.co.uk
Hello Oyin,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Disappointing 3kg box of red snapper
Ordered a 3kg box of red snapper. No where on the website did it state the size or quantity of fish equalling the 3kg. Was surprised and very disappointed to receive a box of small fish.
July 30, 2023
Reply from niyis.co.uk
Hello Lloyd,
Thank you for taking the time to write a review for us.
We are sorry to hear that you're not happy with the product you received.
Our website specifies the type of fish, as well as the fact that it comes in a box of 3kg. Snapper fishes as a standard come in sizes between 10 inches and 14 inches.
As we already told you when you contacted us, we provide on our website the information we think is needed for our customers and we try our best to be as clear as possible.
While we understand that the number of fishes would have been useful for you, it is not essential information. However, we further explained we are always happy to give any extra information to our customers should they feel the information we provide on the website is not enough or if they have specific requirements.
As so far we didn’t have anyone asking how many fishes are in the box or complaining about the lack of information regarding this, we just didn’t think this was important information for our customers. However, we do appreciate your feedback and we are always happy to improve based on customers’ needs and feedback, therefore we have already added the estimated number of fishes to our website.
We hope this helps clarify the situation for you, however should you have any further questions we are happy to help.
Kind regards,
Niyis Team
I’m pleased with the freshness of the…
I’m pleased with the freshness of the goods I purchased… the pear(ube) wasn’t too great, but fair enough.
July 30, 2023
Reply from niyis.co.uk
Hello Uj,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We have noted your feedback, and we will try to meet your expectations product-wise on your next order.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
The experience was very well
The experience was very well, the event were delivered on time, the only thing was ,I was hoping the Fish, to be cut into 3 or 4 pieces, there was no options as to how you would like the fish.
July 30, 2023
Unprompted review
Reply from niyis.co.uk
Hello AB,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We have noted your feedback, please leave a note with instructions when next you place an order and we will try to meet your expectations.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
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