When you book a vwpolo or similar and you are offered at arrival a Dacia Logan ?? (Same category??) But as always you can get, with some extra money, a better car.. it's a trick for getting some... See more
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Review summary
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The service was very good, but the booked car unfortunately wasn't available (as far as I know, it had an accident). We could choose a very new higher level car (but with less space) for the same pr... See more
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Nice car, helpful staff on vehicle pickup and return. Still waiting for my $200 euro deposit payment to be refunded and it is now 3 weeks since car was returned to your rental facility in Mallorca n... See more
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My experience was ok. I was well received, it's a pity that the car I chose at the reservation stage was not available in your office, but your employee upgraded my category and now I use a car that... See more
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Company details
Written by the company
En NIZACARS trabajamos cada día con el firme propósito de ofrecer un servicio de alquiler de vehículos que destaque por su calidad, profesionalidad y total transparencia. Nuestro compromiso con la excelencia se refleja en una gestión eficiente y en una atención cercana, ágil y resolutiva, que nos permite anticiparnos a las necesidades de quienes confían en nosotros. Queremos que cada trayecto sea mucho más que un simple desplazamiento: que se convierta en una experiencia cómoda, segura y satisfactoria. Por eso, contamos con una moderna flota que se adapta a todo tipo de situaciones, desde viajes de negocios hasta escapadas de fin de semana o vacaciones en familia. Además, ofrecemos distintas modalidades de cobertura, pensadas para ajustarse a cada tipo de conductor y proporcionar tranquilidad durante todo el periodo de alquiler. Nuestros servicios permiten una movilidad flexible, tanto en territorio nacional como internacional, adaptándose a los planes de cada cliente. En NIZACARS vamos más allá de la entrega de llaves: queremos acompañarle en cada etapa del viaje, asegurándonos de que reciba un servicio impecable y personalizado. Gracias por confiar en nosotros. Seguiremos trabajando para estar a la altura y demostrar que su satisfacción es, y seguirá siendo, nuestra mayor prioridad. 🚗✨.
Contact info
Avenida Comandante Garcia Morato 44, 29004, Malaga, Spain
- 952002200
- Customer@nizacars.com
- nizacars.com
3.6
Average
4K reviews
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They charged me 60€ for extra…
They charged me 60€ for extra kilometers without mentioning in their website neither when I was picking up the car. They say is written in rental agreement but I didn’t receive the rental agreement since their system failed to generate my confirmation even though I paid successfully. I had to contact them several times to solve the issue even I asked them to send the confirmation PDF, but they just shared the confirmation code and nothing more!!! During the process of getting the car, nobody explained you anything, except they asked for 300€ deposit , even you get full insurance and a signature without any explanation. Be cautious with them! Not recommended at all!!!
May 9, 2026
Reply from Niza Cars
Good morning,
We are sorry to hear that your experience was not satisfactory.
At NizaCars, we work to provide a clear and professional rental process, and we regret that in this case your perception was not as expected.
We remain at your disposal through our official customer service channels to review any query related to your booking.
Kind regards,
Customer Service
NizaCars
Great experience
I have used Niza Car Hire previously a few years back and again this month when visiting Barcelona Airport. Booked online the smallest car available (cheapest) with full Insurnace cover (covering any damage that may occur) arrived at Barcelona airport, went to the Niza Car Mini bus collection point as the office site is about 8 minutes ride away from the main terminal, did the paperwork with 10 mins with a friendly young guy who offered us an upgrade for £3 a day to a bigger car as he felt what we picked was too small for three guys. The car was brand new with 100 km on the clock. The car was brilliant, we handed back after refuelling at nearby petrol station and my fuel deposit was returned (well deleted from pending transactions) same day. Great service on this occasion
April 30, 2026
Unprompted review
Reply from Niza Cars
Good morning,
Thank you very much for your comment and for your continued trust in us. We are pleased to hear that your experience this time was positive and that the pick-up process, the vehicle, and the return all went smoothly.
We especially appreciate your feedback regarding the speed of service and the condition of the vehicle, and we will be happy to assist you again in the future.
Kind regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for your comment.
We are pleased to hear that you positively value our service and the quality of our vehicles.
We remain at your disposal and look forward to welcoming you again soon.
Kind regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for your comment.
We are glad to hear that you were satisfied with the service.
We remain at your disposal and look forward to seeing you again soon.
Kind regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for your comment.
We are glad to hear that you enjoyed a smooth and good service from pick-up to drop-off of the vehicle.
We remain at your disposal and look forward to welcoming you again soon.
Kind regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for your feedback.
We are glad to hear that you were satisfied with the service and that everything was handled quickly and efficiently.
We hope to see you again soon.
Kind regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for your comment.
We are glad to hear that the service was perfect.
We remain at your disposal and hope to see you again soon.
Kind regards,
Customer Service
NizaCars
They tried to charge me for a scratch that I didn't do
They tried to charge me for a scratch that I didn't do, luckily I recorded a video the first day and could proof them that the scratch was already there.
I booked a Fiat 500. They don't even own that car, so of course I didn't get it.
May 5, 2026
Reply from Niza Cars
Good morning,
Thank you for sharing your experience.
We are pleased to know the initial condition of the vehicle could be properly verified.
Kind regards,
Customer Service
NizaCars
NEVER AGAIN THIS COMPANY
NEVER AGAIN THIS COMPANY - STAY AWAY
Disgusting person - I have never met a more bully and self loving assistent. He was a big man with overweight. The time of waiting was more than an hour. When a customer a head of me complained about the waiting time the assistent replyed: Complain to the head office and cancel your contract.
There website is by the way blocked for contact???
He didnt care at all. When it was my turn the assistent tried all his trick to sell me extra insurance. I told him to stop and he became furios an talked about respect and other crab. He did first blood by trying to cheat me. He wrote bad things in the contract trying to scare me. He put in 2200 euros in deposit despite in my contract with Discovercars it was only 1700 euro.
He didnt respect me or other customers - bad bad bad!!
THIS DISGUSTING PERSON SHOULd BE FIRED RIGHT NOW.
HE EXPLOITS - IN A BULLY WAY - HIS POSITION TO PRESSURE CUSTOMER INTO BUYING UNNECESSARY INSURANCE.
The other assistent and the drive were nice people.
I will never go again to Nizacars. SHAME ON YOU BAD PERSON.
May 10, 2026
Unprompted review
Reply from Niza Cars
Good morning,
Thank you for your review. We are sorry that your experience with our service did not meet your expectations, particularly regarding the waiting time and the way the insurance options were presented.
We will review your case, including the deposit and contract details, and take your comments into account to continue improving our procedures and staff training.
Kind regards,
Customer Service
NizaCars
The BEST rent a car
The transfer from the airport to their premises worked perfectly, the communication was excellent, as well as the return to the airport, we got a much better car than what we paid for, everything was explained in detail, the staff is to be commended. Best wishes and good luck in your future work, Szlobodan
May 11, 2026
Reply from Niza Cars
Good morning,
We are glad to hear that the transfer, communication, and overall service met your expectations.
Kind regards,
Customer Service
NizaCars
Instant transfer,friendly…
Instant transfer,friendly reception,attractive price,well maintained car.
May 14, 2026
Reply from Niza Cars
Good morning,
Thank you for your feedback.
We are pleased to know you were satisfied with the transfer, service, price, and vehicle condition.
Kind regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for your comment.
We are pleased to know that everything went smoothly and that you were satisfied with our service.
Kind regards,
Customer Service
NizaCars
The picking up service were done very…
The picking up service were done very nicely by the staff.
It couldn’t be better.
May 15, 2026
Reply from Niza Cars
Good morning,
Thank you for sharing your experience. We are happy to hear that everything went well with the pick-up service.
Kind regards,
Customer Service
NizaCars
Very friendful,gentle and kind People.
Very friendful,gentle and kind People.
The car was new,without any kind of problem.
May 8, 2026
Reply from Niza Cars
Good afternoon,
We are pleased to hear that you were satisfied with the vehicle provided and that everything worked perfectly during your rental experience.
We appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Customer Service
NizaCars
One big scam! Avoid at all cost.
Highly unfriendly and rude staff. Upon arrival, I was asked to pay an enormous deposit of 3000 euro's - even higher than the one mentioned in the booking. When I refused, they told me that I could also pay 280 euro's extra, to forfeit the deposit. The whole thing stinked like a huge money-grabbing scam, so I left. PLEASE AVOID AT ALL COST!!!
May 14, 2026
Reply from Niza Cars
Good morning,
We regret to read that your experience did not meet your expectations, especially regarding the explanation of payment and deposit conditions. We always aim to apply the amounts indicated in the booking and to clarify the options available in a clear and professional manner.
Thank you for your feedback and we remain at your disposal for any further clarification.
Kind regards,
Customer Service
NizaCars
Service was excellent
Service was excellent. Lola, the Customer Service Agent was courteous, helpful and efficient. She explained all the hire options to me and it was a pleasure to deal with her. The car was new, clean, tidy and ready to go.
May 14, 2026
Reply from Niza Cars
Good morning,
Thank you very much for your kind review and for taking the time to share your experience with us.
We are delighted to hear that you were satisfied with the service provided and that everything met your expectations, from the customer care to the condition of the vehicle.
Hope to welcome you again in the future.
Kind regards,
Customer Service
NizaCars
Dear
Dear
UNMARKED SHUTTLE STATIONS, UNMARKED SHUTTLES, UNKNOWN DRIVERS AND GRUMPY OFFICERS.
I was forced to pay a fine of 100 euros because I was late picking up the vehicle even though the plane was 3 hours late, and they knew because I informed them which flight I was arriving on.
I returned the vehicle on time and in perfect condition but
a week has passed and my deposit has not been returned yet, 1400 euros?!
Should I file a legal dispute?
May 5, 2026
Reply from Niza Cars
Good morning,
We are sorry that your experience did not meet your expectations and we take note of your comments.
The deposit refund is processed after the end of the rental and may take a few days to appear depending on the issuing bank. Regarding late return charges, these are applied in accordance with the booking conditions accepted at the time of reservation.
If you wish, we can review your case in detail. To do so, we kindly ask you to contact our customer service team and provide your booking details.
Kind regards,
Customer Service
NizaCars
All top!
All top!! Everything went smooth and professional. Top service by very nice people and received a top car - brand new.
May 14, 2026
Reply from Niza Cars
Good morning,
It is a pleasure to hear that you had a positive experience and that both the service and the vehicle met your expectations.
We remain at your disposal for any future occasions.
Kind regards,
Customer Service
NizaCars
Very well mannered and gave a clear…
Very well mannered and gave a clear professional explanation for the hire.
😀
May 13, 2026
Reply from Niza Cars
Good afternoon,
Thank you for your review.
We truly appreciate your kind words and are delighted to hear that you received a clear and professional explanation during your rental experience. It is always our goal to provide friendly and high-quality customer service.
We look forward to welcoming you again in the future.
Kind regards,
Customer Service
NizaCars
DISHONEST CONDUCT
Be warned. This company is operating dishonestly and will attempt to charge you for exceeding a 2,000km limit, despite the booking being sold as unlimited mileage.
They will also charge your card for fictitious damage after the vehicle is returned including damage that was already present at the time of collection.
Take note, and refer to itger previous comments. Do not allow yourself to be trapped by these scammers.
May 14, 2026
Unprompted review
Reply from Niza Cars
Good morning,
We are sorry to hear that you are dissatisfied with the service received.
All rental conditions are clearly established and accepted by the customer at the time of booking, including the mileage policy and any applicable charges in accordance with the contract.
In addition, vehicles are thoroughly inspected at both pick-up and drop-off, with full documentation of the vehicle’s condition to ensure a transparent process.
We remain at your disposal to review your case if you provide us with your booking details.
Kind regards,
Customer Service
NizaCars
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