When you book a vwpolo or similar and you are offered at arrival a Dacia Logan ?? (Same category??) But as always you can get, with some extra money, a better car.. it's a trick for getting some... See more
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Review summary
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The service was very good, but the booked car unfortunately wasn't available (as far as I know, it had an accident). We could choose a very new higher level car (but with less space) for the same pr... See more
Company replied
Nice car, helpful staff on vehicle pickup and return. Still waiting for my $200 euro deposit payment to be refunded and it is now 3 weeks since car was returned to your rental facility in Mallorca n... See more
Company replied
My experience was ok. I was well received, it's a pity that the car I chose at the reservation stage was not available in your office, but your employee upgraded my category and now I use a car that... See more
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Company details
Written by the company
En NIZACARS trabajamos cada día con el firme propósito de ofrecer un servicio de alquiler de vehículos que destaque por su calidad, profesionalidad y total transparencia. Nuestro compromiso con la excelencia se refleja en una gestión eficiente y en una atención cercana, ágil y resolutiva, que nos permite anticiparnos a las necesidades de quienes confían en nosotros. Queremos que cada trayecto sea mucho más que un simple desplazamiento: que se convierta en una experiencia cómoda, segura y satisfactoria. Por eso, contamos con una moderna flota que se adapta a todo tipo de situaciones, desde viajes de negocios hasta escapadas de fin de semana o vacaciones en familia. Además, ofrecemos distintas modalidades de cobertura, pensadas para ajustarse a cada tipo de conductor y proporcionar tranquilidad durante todo el periodo de alquiler. Nuestros servicios permiten una movilidad flexible, tanto en territorio nacional como internacional, adaptándose a los planes de cada cliente. En NIZACARS vamos más allá de la entrega de llaves: queremos acompañarle en cada etapa del viaje, asegurándonos de que reciba un servicio impecable y personalizado. Gracias por confiar en nosotros. Seguiremos trabajando para estar a la altura y demostrar que su satisfacción es, y seguirá siendo, nuestra mayor prioridad. 🚗✨.
Contact info
Avenida Comandante Garcia Morato 44, 29004, Malaga, Spain
- 952002200
- Customer@nizacars.com
- nizacars.com
3.6
Average
4K reviews
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Reply from Niza Cars
Good morning,
Thank you for your comment on "No clear Prize".
Our prices on comparison sites show the standard base rate. At the counter, additional options such as full insurance or fuel are included, adjusted to the chosen package.
This practice is common in the industry to offer flexibility.
Best regards,
Customer Service
NizaCars
Reply from Niza Cars
Good Morning,
Thank you for your rating. We are delighted to hear that your experience was excellent.
We hope to have the opportunity to welcome you again very soon.
Best regards,
Customer Service
NIZACARS
I would strongly advise against using…
I would strongly advise against using this company.
I booked through DiscoverCars and purchased Full Coverage insurance, so I was already insured. At the NizaCars counter, they tried to pressure me into buying their own insurance for an extra €40. When I declined, they increased the deposit from the agreed €300 to €500.
At the time of return, their staff told me the car was in good condition and everything was fine. Only after I had left did they send me a damage report claiming there was damage to the rear bumper.
Fortunately, I took detailed videos both at pick-up and drop-off, and there was no such damage visible on the rear bumper. I contacted NizaCars and asked for clarification, but they failed to provide any proper explanation or evidence.
This experience felt dishonest and highly unprofessional. I would not use NizaCars again and would not recommend them to others.
April 19, 2026
Reply from Niza Cars
Good Morning,
Sorry to hear that the experience was not as expected.
We understand that, in some cases, there may be confusion regarding previously purchased coverage, as the conditions and type of protection may vary depending on the booking channel. For this reason, at the time of vehicle collection, our team explains the available options for reducing or eliminating the excess, as well as their conditions.
In any case, any additional coverage is entirely optional and subject to the customer’s choice and explicit acceptance.
Regarding the communication received after the end of the contract, this is an automatically generated notification for informational purposes, sent once the rental has been closed. This communication includes a summary of the vehicle’s condition at that time, as well as any updates recorded during the return process, with the aim of ensuring transparency. This notification does not imply, under any circumstances, the application of any additional charges.
Kind regards,
Customer Service
NizaCars
Great service
April 19, 2026
Reply from Niza Cars
Good Morning,
Thank you for your feedback. We are pleased to hear that the service met your expectations.
We hope to welcome you again soon.
Best regards,
Customer Service
NIZACARS
Do not rent from this company.
Do not rent from this company.
In short:
1) Staff will get aggressive if you do not buy insurance
2) Ask you to sign under pressure for a contract you cannot read and only get in the mail after you sign 15 min later
3) When returning become angry when I want to walk with him around the car. No transparency
Stressful and bad experience
Full review:
Staff will get very aggressive and pressure you saying nothing will be covered if you do not buy their insurance. Was friendly and switched immediately upon us telling him we have our own insurance
After this he asked me to put my signature fullscreen on an iPad to sign for the contract, but did not see the contract he asked me to sign for. I said that I wanted to see what I was signing for. Again, he got very angry. In the end I signed, not being able to read a letter of what I signed.
I got it in the mail 15 minutes later, my signature was transposed on the entire contract. “Signed” for all kinds of damages, clauses and 15 pages of text
When returning I handed the keys, expecting him to walk around the car with me, say everything is OK and be on our way.
Instead he took the keys and said “will check later”. This did not instill confidence. We left not knowing whether everything was OK and they still have my deposit.
Very stressful experience and a stain on our vacation
April 13, 2026
Reply from Niza Cars
Good morning,
We hope you enjoyed your vehicle during the rental period. We would like to take this opportunity to provide more detail on how our vehicle pickup and return procedures work. Our goal is to ensure that all clients have the necessary information to understand the conditions applied during their rental and feel fully informed at all times.
At NizaCars, all handover and return processes are carried out in accordance with the conditions agreed upon at the time of booking. This includes vehicle checks, the associated documentation, and the application of any charges or deposits as stipulated. Our team strives to communicate every aspect of the rental clearly and transparently, and we continuously review our procedures to improve the customer experience.
We regret if at any point the procedure was confusing or inconvenient. Our intention is always to provide a structured, efficient, and safe service, ensuring that every client is aware of the steps and conditions of their rental.
We appreciate your feedback and hope that in future bookings you can fully enjoy both our vehicles and our services.
Kind regards,
Customer Service
NizaCars
Unfortunately a very disappointing…
Unfortunately a very disappointing experience based on which I will not consider renting there again. The cars were in very bad conditions (dirty) and damaged - after the car hand over we identified damages (e.g. door lock broken) and had to return the car twice. Were stuck in the rental station for almost 2 hours. The car we took could not be locked for the rental week.
April 11, 2026
Reply from Niza Cars
Good morning,
We are sorry to hear that your experience did not meet your expectations. At NizaCars, we work to ensure that every vehicle is prepared and checked prior to handover, providing a comfortable and safe rental experience.
All pickup and return procedures follow the conditions of the contract, including incident management and review of detected damages. Our aim is to offer clarity and security at every step of the process, although we understand the situation may have been frustrating.
We trust that in future bookings you will fully enjoy our services and fleet.
Kind regards,
Customer Service
NizaCars
I rented a car many times at Nizacars
I rented a car many times at Nizacars. They're always correct, friendly and professional. The prices are correct and they don't do the trocks other company's do to make you pay much more than nescesary. I would recommend Nizacars
April 15, 2026
Reply from Niza Cars
Good Morning,
We appreciate you sharing your experience. It is especially rewarding to know that after multiple rentals you continue to value our professionalism, friendliness and clear conditions.
Comments like yours reinforce our commitment to providing a transparent service with no surprises.
We look forward to assisting you again in your future rentals.
Best regards,
Customer Service
NIZACARS
Reply from Niza Cars
Good Moorning,
Thank you very much for your kind words. We are delighted to hear that you had such a positive experience and that our service impressed you.
We hope to see you again very soon.
Best regards,
Customer Service
NIZACARS
Waited nearly 45 minutes to be…
Waited nearly 45 minutes to be collected at Palma airport.
Had to pay €70 because we were both over 65 - which was not clear on your information
No driver to take us back to the airport - eventually the Polish man in the office had to take us.
Terrible service - will never use Nizacars again.
April 18, 2026
Reply from Niza Cars
Good morning,
We regret that the vehicle pickup and return were not fully satisfactory. Please note that, according to the contracted conditions, an additional fee applies to drivers aged 71 and above.
Regarding the shuttle service, our team always strives to facilitate client arrival and departure within standard procedures, although unforeseen circumstances may occasionally affect coordination.
We hope that, despite these inconveniences, you were able to enjoy your vehicle during your stay.
Kind regards,
Customer Service
NizaCars
A faultless service
As described, pick up and delivery from the airport timely and efficient. Check in for car excellent, no queues, offered a choice of cars. Staff very helpful and friendly, service excellent.
April 17, 2026
Reply from Niza Cars
Good Morning,
It’s a pleasure to read your review. We are pleased to hear that the whole process was smooth, from the airport transfer to the vehicle pick-up, and that our team provided a high level of service.
We appreciate your kind words regarding the organisation and the overall experience.
We hope to see you again very soon.
Best regards,
Customer Service
NIZACARS
Reply from Niza Cars
Good Morning.
Thank you for your rating. We are delighted to hear that your experience was perfect.
We look forward to welcoming you again very soon.
Best regards,
Customer Service
NIZACARS
super cool i love i will come back…
super cool i love i will come back after 2 3 months i will take again and i will tell about u guys to my friends in cyprus 👍🏻👍🏻
April 16, 2026
Reply from Niza Cars
Good Morning,
Thank you very much for your kind words. We are glad to hear that you had such a positive experience and that you plan to rent with us again.
We also appreciate your recommendation and trust.
We look forward to welcoming you again in a few months.
Best regards,
Customer Service
NIZACARS
As usual Top Service
As usual Top Service. Nice up to date cars and service minded employees.
April 16, 2026
Reply from Niza Cars
Good morning;
Thank you for your rating and nice review. ¡
Hope to see you again in the near future
Kind Regards
Customer Service
NIZACARS.
Fantastic just need some discount codes…
Fantastic just need some discount codes now
We’ve been using you for 20 years
April 19, 2026
Reply from Niza Cars
Good morning,
Thank you very much for your kind words and, above all, for your trust over so many years. It’s truly a pleasure to have customers who have been with us for such a long time.
We take note of your comment and look forward to continuing to meet your expectations in every future rental.
We hope to see you again on your next visit.
Atentamente,
Customer Service
NIZACARS
Always very efficient
Always very efficient, friendly and reasonable prices. Transfer from main airport quick and regular. Always use them
April 15, 2026
Reply from Niza Cars
Good morning,
Thank you very much for your kind words. We are pleased to hear that you value our efficiency, friendly service and competitive prices, as well as the smooth shuttle service.
We especially appreciate your continued trust in choosing us.
We look forward to welcoming you again on your next visit.
Atentamente,
Customer Service
NIZACARS
Past experience with the company.
April 16, 2026
Reply from Niza Cars
Good morning,
We appreciate your feedback. It is great to know that your past experience with NizaCars has been positive.
We look forward to welcoming you again in the future.
Atentamente,
Customer Service
NIZACARS
Excellent service
Excellent service, transfer from Malaga Airport was straight forward & pickup process simple. Car was nice & clean & no issues when returned. Would recommend Niza Cars. LM.
April 4, 2026
Reply from Niza Cars
Good morning,
It’s a pleasure to read your review. We’re glad to hear that the airport transfer and pick-up process were straightforward, and that the car met your expectations.
Thank you for your recommendation, and we hope to welcome you again on your next visit.
Atentamente,
Customer Service
NIZACARS
Amazing team super nice people and love…
Amazing team super nice people and love the blue mini ❤️
April 16, 2026
Reply from Niza Cars
Good morning,
What a great combination of a fantastic team and a great car 😊 We’re glad to hear you enjoyed both the service and the vehicle.
We look forward to welcoming you again on your next visit.
Atentamente,
Customer Service
NIZACARS
Charging for a “unreal” damage 👎🏻
Your policy to attract clients with low prices and to charge them with a fake damage is completely unacceptable. The operator pretended to find a “scratch” that was not remarked by me during the pick up phase. I swear that that damage was not visible and, please check the picture your operator took when I returned the car. A scandal! I will give my negative feedback to everyone I know. I tried politely to explain my feelings to your operator but he was already acting as he was trained to do that. 320,00 euro for an invisibile scratch that was 100% already there since the beginning.
Never again!
April 15, 2026
Reply from Niza Cars
Good morning,
We regret any inconvenience that may have arisen regarding the damage on the left rear door. Our team always follows the established procedures and applies charges according to the contracted conditions. We trust that in future bookings your experience with NizaCars will be more satisfactory and that you can fully enjoy our services and vehicles.
Sincerely,
Customer Service
NizaCars
Rental unprofessionalism
I had a car reservation at 8h00 PM, i arrived at 7h00 hoping to get the car a bit earlier, and they made me wait for 1 hour because the car was not ready they said, and they made me a deal to pay 192 euros which was a complete bullshit and then after waiting for an hour they gave me the same car that i wanted in the begining for only 20$ and the agent doesn’t smile and they are ao unprofessional, it took them 20 mins just to figure out how much they should take from me as excess because they didnt know, and they try to make you pay for anything extra. I dont recommend renting cars from them!
April 17, 2026
Reply from Niza Cars
Good morning,
We regret that your experience during vehicle pick-up was not entirely satisfactory. Please note that, to guarantee the availability of the reserved car, the booking is held for a limited time, and any collection outside this timeframe may involve adjustments to the vehicle or applicable amounts according to the contract conditions.
We hope that in future bookings you can fully enjoy our fleet and the service we provide.
Sincerely,
Customer Service
NizaCars
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