When you book a vwpolo or similar and you are offered at arrival a Dacia Logan ?? (Same category??) But as always you can get, with some extra money, a better car.. it's a trick for getting some... See more
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Review summary
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Reviews shaping this summary
The service was very good, but the booked car unfortunately wasn't available (as far as I know, it had an accident). We could choose a very new higher level car (but with less space) for the same pr... See more
Company replied
Nice car, helpful staff on vehicle pickup and return. Still waiting for my $200 euro deposit payment to be refunded and it is now 3 weeks since car was returned to your rental facility in Mallorca n... See more
Company replied
My experience was ok. I was well received, it's a pity that the car I chose at the reservation stage was not available in your office, but your employee upgraded my category and now I use a car that... See more
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Company details
Written by the company
En NIZACARS trabajamos cada día con el firme propósito de ofrecer un servicio de alquiler de vehículos que destaque por su calidad, profesionalidad y total transparencia. Nuestro compromiso con la excelencia se refleja en una gestión eficiente y en una atención cercana, ágil y resolutiva, que nos permite anticiparnos a las necesidades de quienes confían en nosotros. Queremos que cada trayecto sea mucho más que un simple desplazamiento: que se convierta en una experiencia cómoda, segura y satisfactoria. Por eso, contamos con una moderna flota que se adapta a todo tipo de situaciones, desde viajes de negocios hasta escapadas de fin de semana o vacaciones en familia. Además, ofrecemos distintas modalidades de cobertura, pensadas para ajustarse a cada tipo de conductor y proporcionar tranquilidad durante todo el periodo de alquiler. Nuestros servicios permiten una movilidad flexible, tanto en territorio nacional como internacional, adaptándose a los planes de cada cliente. En NIZACARS vamos más allá de la entrega de llaves: queremos acompañarle en cada etapa del viaje, asegurándonos de que reciba un servicio impecable y personalizado. Gracias por confiar en nosotros. Seguiremos trabajando para estar a la altura y demostrar que su satisfacción es, y seguirá siendo, nuestra mayor prioridad. 🚗✨.
Contact info
Avenida Comandante Garcia Morato 44, 29004, Malaga, Spain
- 952002200
- Customer@nizacars.com
- nizacars.com
3.6
Average
4K reviews
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Reply from Niza Cars
Good morning,
Thank you for your excellent review! We're delighted you appreciated our great service, excellent value, and quality cars.
We remain at your disposal for future services.
Best regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for your feedback. We're delighted to hear that all was perfect.
We're at your service for any further needs.
Best regards,
Customer Service
NizaCars
very disappointing experience with NIZACARs
I had a very disappointing experience with NIZACARs.
I prepaid the full amount for my car rental, and at no point during the booking process was it clearly stated that a credit card was mandatory or that I would need to show a return ticket to my home country, Since I used my AMEX Credit Card and Revolut Debit everywhere without any issue.
When I arrived at the desk, the staff member was unprofessional and spoke to me in a very disrespectful manner, as if I was trying to take the car without paying. She demanded a return ticket to my home country, which I have never been asked for by any car rental company before. I even showed my onward travel ticket, but she refused to accept it.
Because I urgently needed the car, I tried to resolve the situation immediately, even considering booking a return flight on the spot, but she still refused to provide the vehicle. Only then was I told that a credit card was required, and no alternatives were accepted, even if I want to paid full insurance, (this is the case with all rental car, if you pay the full insurance it means only $200 deposit needed not $1200 and not CreditCard).
In the end, I had to cancel and go to another company, where I received a car within 10 minutes without any issues.
This experience caused unnecessary stress and wasted time. Important requirements like credit card policies and documentation should be clearly stated during booking, and customers should be treated with basic respect.
I would not recommend this company.
April 29, 2026
Reply from Niza Cars
Good Morning.
We are sorry to read the impression reflected in your comment.
Rental conditions, including payment requirements and the documentation needed to formalise the contract, are detailed in the General Terms and Conditions available during the booking process, where the applicable terms of the selected product are specified.
Vehicle delivery is subject to meeting these requirements at the time of collection. If these conditions are not fulfilled, the rental cannot be completed in accordance with the established terms.
We take note of your comments regarding the service received, as this is a particularly important aspect for us and is subject to internal review.
Kind regards,
Customer Service
NizaCars
AVOID
***** AVOID *****
These guys charge the customer for pre-existing damage, it’s a SCAM and you will be reported to the relevant authorities.
April 29, 2026
Unprompted review
Reply from Niza Cars
We are sorry to hear that you are not satisfied with your experience.
We strongly reject any suggestion of improper practices. All vehicles are inspected both at the beginning and at the end of each rental, and their condition is documented in order to ensure a transparent and consistent process.
We understand that there may occasionally be differences in perception regarding vehicle condition, and any specific case can be reviewed in detail through our Customer Service team.
We remain committed to providing a professional and transparent service at all times.
Kind regards,
Customer Service
NizaCars
Avoid!
Avoid!!
I rented a Mercedes for 6 days with Niza Cars and specified pickup/drop-off at the Malaga airport terminal. Issues:
1) Car pick-up and drop off with Niza cars was in an industrial area outside of the terminal
2) Niza car charged me twice Euro 150 for undisclosed and unauthorised charges in addition to the contract.
April 17, 2026
Unprompted review
Reply from Niza Cars
Good afternoon.
We are sorry to hear that your experience did not meet your expectations.
Regarding the vehicle collection and return, our service operates through a shuttle system from the airport to our nearby facilities. This information is provided during the booking process and in the confirmation details.
With respect to the charges mentioned, all amounts applied are linked to the rental conditions and are processed in accordance with the agreed terms. We understand that this may cause concern if not fully clear at the time, and for this reason, our team remains available to review any specific case in detail.
We remain committed to providing a transparent and professional service at all times.
Kind regards,
Customer Service
NizaCars
Missing a higher car like mercedes gle…
Missing a higher car like mercedes gle or BMW x5 in the rental offer.
Waiting time at the airport of ten too long before the van arrives
All the other aspects are very good
April 28, 2026
Reply from Niza Cars
Good Morning.
Thank you for your feedback and for taking the time to share your experience.
We are pleased to hear that you were satisfied with most aspects of our service.
Regarding your comments about vehicle availability, our fleet is designed based on demand and category segmentation, and we continuously review it to offer a wide range of options. We appreciate your suggestion regarding higher-category vehicles such as the Mercedes GLE or BMW X5 and will take it into consideration for future improvements.
Concerning the waiting time for the shuttle service at the airport, we are sorry if this was longer than expected. We aim to ensure smooth transfers, although occasional delays may occur due to operational conditions or traffic.
Thank you again for your comments, which help us improve our service.
Kind regards,
Customer Service
NizaCars
Very good car rental company with correct price
This was the third time we used Nizacars’ car rental and I believe not the last. They always have some good deals which makes the decision simple next to them, website is clear and car selection is fair enough. Shuttle bus arrived pretty fast, we got a nice car with all what we needed, the full insurance is recommended as it makes everything much easier, no hidden costs, no deposit no long return procedure. Online checkin didn’t work this time but the staff made it pretty fast for us.
April 25, 2026
Reply from Niza Cars
Good morning,
Thank you for your excellent rating and for choosing NizaCars for the third time! We're delighted you found good prices, quick service, and a hassle-free process, especially with the full insurance that simplifies everything.
We greatly value your trust and look forward to seeing you again.
Best regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for highlighting our service, car, and team! Your satisfaction is our priority.
We look forward to seeing you again.
Best regards,
Customer Service
NizaCars
I ordered through a 3rd party and you…
I ordered through a 3rd party and you trying to charge me €200 for a tank of fuel, will not ever be using again, lots of hidden charges. Avoid
April 28, 2026
Reply from Niza Cars
Good Morning.
We are sorry to read the impression reflected in your comment.
Any additional services are part of the conditions of the product selected at the time of booking through the intermediary. Regarding the amount mentioned, it does not correspond to a fuel charge, but to a security preauthorisation related to the rental, which may cover different associated elements. This is only a temporary hold, which is automatically released after the rental has ended, depending on the card issuer’s processing times.
Kind regards,
Customer Service
NizaCars
Incorrect Damage Fee
When I collected the vehicle, I recorded a video in the parking area, as recommended. This video clearly shows that the damage I am being charged for was already present before I started using the car.
April 24, 2026
Reply from Niza Cars
Good Morning.
We regret the impression described in your comment.
At NizaCars, the condition of the vehicle is checked both at the time of delivery and return, with all observations recorded in the rental documentation. If, at the end of the rental, additional damage is identified that was not recorded at the time of collection, the established procedures are applied for its assessment and management in accordance with the contract conditions.
Kind regards,
Customer Service
NizaCars
Car Hire
Nice car, helpful staff on vehicle pickup and return.
Still waiting for my $200 euro deposit payment to be refunded and it is now 3 weeks since car was returned to your rental facility in Mallorca near the airport.
April 6, 2026
Reply from Niza Cars
Good Morning.
Thank you for your feedback and for choosing our service.
We are pleased to hear you were satisfied with the vehicle and our team.
Regarding the security deposit, please note that it is a temporary pre-authorisation (a security hold, not a charge). It was released after the vehicle was returned and checked without incident. The funds have always remained in your account and were never charged.
We appreciate your feedback.
Kind regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you very much for your positive review! We're delighted to hear that you found our service super easy and that our team was very friendly.
Your experience motivates us to keep improving every day. We hope to have the opportunity to serve you again.
Best regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
We're thrilled we exceeded your expectations.
We look forward to welcoming you back!
Best regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you so much for your feedback. We're delighted to have met your expectations 100%.
We look forward to seeing you again soon!
Best regards,
Customer Service
NizaCars
Deposit policy not correct
Not as confirmed. Deposit policy not correct. Never again. Now rebooked with enterprise. Perfect, fast and trustable. Will inform My cruise company Norwegian cruise lines to advise all guests to not use this company.
April 26, 2026
Reply from Niza Cars
Good morning,
We regret the discrepancy regarding the deposit policy and the reservation not being confirmed as expected. Your feedback helps us to be clearer in these processes.
We have registered all the details of your case to review it internally and improve our communication.
Best regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
We're glad the booking process was so smooth for you.
We look forward to serving you again soon!
Best regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
We're delighted to have met your expectations.
We look forward to seeing you again soon!
Best regards,
Customer Service
NizaCars
Reply from Niza Cars
Good morning,
Thank you for your feedback on our services and team!
We're pleased you found NizaCars a good company to deal with and our team very efficient.
We look forward to welcoming you again soon!
Best regards,
Customer Service
NizaCars
Very Good!! Recomened 100%
es la segunda vez que lo usamos, excelente servicio y personal, recomendable 100%
April 17, 2026
Reply from Niza Cars
Buenos días,
¡Gracias por volver a confiar en su segunda ocasión!
Nos alegra muchísimo que el servicio y nuestro equipo hayan sido excelentes para usted.
Quedamos a su disposición.
Atentamente,
Atención al Cliente
NizaCars
Top car rental Malaga Niza Cars!
I visit Malaga two to three times a year and always rent from Niza Cars. Booking is easy, the airport shuttle runs smoothly, the staff are friendly, and returning the car has always been hassle‑free. I genuinely enjoy renting from Niza Cars.
April 24, 2026
Reply from Niza Cars
Good morning,
Thank you so much for being a loyal customer and visiting us two to three times a year!
We're delighted that you find booking easy, our airport shuttle efficient, our staff friendly, and car returns hassle-free.
We look forward to welcoming you back on your next trip to Malaga!
Best regards,
Customer Service
NizaCars
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