Eufy Reviews 409

Purchase a breast pump from them after doing extensive research.
My package was never delivered and they’ve made it into a game of telephone between them, me and the delivery company. They refuse to acknowledge my request for a refund and suggest i get the local police involved instead of working with their potential customer.. Asked for my personal camera footage to “prove” it wasn’t delivered. Absolutely ridiculous and pitiful. Zero brain cells. Mind you, this has been 8+ days of late responses and ignorance.

-Rather good hardware (vacuum robot);
-Phone app dysfunctionning;
-Not possible to link the app to the robot anymore and for a long time already.

eufy is high quality products, easy to order, fast shipping, I bought many products cams , Robovac C28 , parts for the vac , card tracker , honestly, I am very very satisfied.
Highly recommended

.Bro seriously eufy's customer support is sooooo bad. They promised me to receive an email yesterday with the shipping label for a replacement. Today they've sent me one just to ask my name, now we have another 24hours lost, how dumb can you be?

I have an E25, bought it for 1000+-euro's and its been 4 months and it already got malfunctioned. They said I will receive a replacement but still no response.

I had Irobot roomba j7 and it went straight 3years without any problems, 0 malfunctions. Eufy is just too overrated with trash products and fake advertisements.

The light is not super bright
I should have gone for the flood-light
But overall it is alright

Top!
Werkt perfect

Very happy with the eufy material and its quality !

Easy to install, and very good image, and very sensitive with the movements

Very high quality products but my only problem is eufy app for the security cams I only can watch cam by cam not all the cams in the same time

Product is good. Still trying to solve the details of the system. How is the storage size, how many days etc.
I would appreciate a detailed instructions.

EufyCam S4 2-Cam Kit × 1Ordered 14 november 2025.
Four weeks later nothing. Not even a mail telling me it is delayed.

I've just bought the E25 & E28 vacuum/mopper. The roller is really a game changer, the older robot generations, used fixed pads or circular pads, both did not clean themselves while it was working, resulting in propagaation of bacteria/virusses when it cleans the toilet and then later another room.
The E25/E28 fixed this with a self cleaning roller, which immedialty disposes of filth as it moves.
It is also very silent, and thank to the vacuumer beeing in front of the mop, the mop is not confronted with hair entanglements or other debriess, because it is sucked up right before the mop passes.
It also is extreeeeemly silent compared to my Irobot.
The only negatives I can give is the height (the lidar does not retract, it cannot go under my tables or furniture like the roomba. I think it should be lower then 10 cm , otherwise it misses many spots.
My second negative point is the translation in the android software, the english, dutch and french translations are horrible, and that affects the user perception, and that is not difficult or time consuming to fix...
Third weird thing is the multimap function, the guidance on how to clean on another floor is poor. With a simple vacuum robot you don't need guidance beause you pick it up and put it wherever you want it to clean. But with a mopping device it needs to fill it's water tank first...If the user moves it and places it on another floor and then activates it (press manual start button on robot), the robot should first check if it has water to do the job, otherwise it should speak "cleanwater tank needs to fill, please place in basestation to prepare mopping". Then when it finishes filling up the tank ik should go off the base and say "Ready to be moved to floor x". Right now it looks disoriented when you move it (it takess while before it realizes what it should do), and the voice guidance is lacking guidance in both situations. I hope they read this feedback and update the firmware. But also fix the translation problems in the android app for english, dutch and french (because many of those words don't even have meaning - I wonder who gave those translations -> they are also inconsistent with some other parts of the app -> for example: you make a schedule or a manual cleaning scenario, then you can find this back in the home screen in "common"... why is it not called "Scenarios" or "Tasks") And zones that you create in the schedule module , cannot be found in the "Zones" tab in the home screen, you cannot even rename your zones te re-use them in other schedules.

I am satisfied with the Eufy products. Both the vacuum cleaner robot and the cleaning products are really good and work really well. I do recommend.

Easy to integrate in my existing Eufy network but the S340 model a little less intelligent than the 2 S330 camera( by example heavy rain generate alarm with S340 which never happen with the S330 over more than a year operation). A little bit annoying

Great product and no subscription very helpful