The delivery process was correct, but I do have two minor remarks: 1) the packaging is not strong enough for long transport; the box was severely damaged, though fortunately the radiator was not. 2) t... See more
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See what reviewers are saying
I'm very pleased with my products from Hudson Reed as well as the servive I continously receive. Not only do I love the bathtub and -tap and showertap that I bought, but also I've always been assisted... See more
Company replied
I had excellent customer service from Wesley at Hudson Reed NL. When my shower knob got damaged, a replacement was handled quickly and without any hassle. The support was prompt, profesional and very... See more
Company replied
Really well packed and product as per description. Fast shipping. Good service. I recommend.
Company replied
Company details
Written by the company
Hudson Reed – exclusief online verkrijgbaar – dé sanitair & verwarming specialist. Ontdek ons enorme scala aan producten, waaronder alle soorten kranen, douches, vrijstaande baden, staande en hangende wastafels, badkamermeubelen en meer voor uw badkamer. Tevens hebben wij een zeer groot assortiment designradiatoren, kolomradiatoren, gietijzeren radiatoren, handdoekradiatoren en elektrische verwarming met alle essentiële accessoires aan. Hudson Reed is een internationaal bedrijf dat al sinds 2005 actief is op de Nederlandse markt. Wij hechten hoge waarde aan de meningen en ervaringen van onze klanten en ons streven is om uw winkelervaring onvergetelijk te maken. Wij bieden onze premium collecties aan voor concurrerende prijzen, lange garanties en snelle efficiënte levering. Met meer dan 25 jaar ervaring biedt Hudson Reed een aantrekkelijke collectie uiteenlopende producten, waarbij de laatste trends & hoogwaardige vakkundigheid zijn gecombineerd. Wij leveren luxe producten aan meer dan 10 verschillende landen en hebben daarom wereldwijd al meer dan 500.000 bestellingen geleverd aan tevreden klanten. Naast de klantgerichte service waarop onze waarden en succes zijn gebouwd, nemen wij een immense trots op de uitzonderlijke kwaliteit en het ongeëvenaarde ontwerp van onze producten.
Welkom bij Hudson Reed NL
Written by the company
- Betaalbare luxe & gegarandeerde duurzaamheid
- Hudson reed is sinds 2005 dé online specialist voor alle sanitair- én verwarmingsoplossingen in Nederland en België. Wij bieden de hoogste kwaliteit aan tegen zeer scherpe prijzen met uitermate lange garanties. Onze producten zijn ontworpen met het oog op kwaliteit & duurzaamheid. Tevens zullen al uw standaard leveringen binnen 3 tot 7 werkdagen plaatsvinden met gratis levering op bestellingen vanaf €500! Tevens bieden wij ook volgende dag of gekozen dag leveringsopties aan op een groot scala van onze collecties.
Gratis levering bij bestellingen vanaf €500
Snelle gratis leveringen vanaf €500, bezorgd binnen 3 tot 7 werkdagen.
Gratis Levering op bestellingen vanaf €500 binnen Nederland en België, levering zal plaatsvinden binnen 3 tot 7 werkdagen.
Contact info
4.5
Excellent
17K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Hudson Reed NL
Geachte Claire,
Dank u wel voor uw beoordeling. Wij stellen het zeer op prijs dat u de tijd heeft genomen om ons te voorzien van een terugkoppeling over uw ervaring met uw bestelling.
Het is zeer fijn om te horen u tevreden bent met het bestelde product en met onze klantenservice.
Graag horen wij van u als er iets is waarmee wij kunnen helpen in de toekomst.
Met vriendelijke groeten,
Hudson Reed Europa
Reply from Hudson Reed NL
Dear,
Thank you very much for your review. We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Dear Eugene,
Thank you very much for your review.
We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our quick service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Well there were initial issues with a…
Well there were initial issues with a shattered toilet, within a week they had shipped us a new one no questions asked. So once you get to speak to a person all is great,and great after sales service.
April 4, 2024
Reply from Hudson Reed NL
Dear Wayne,
Thank you very much for your review.
We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our great service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Dear Ronny,
Thank you very much for your review.
We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our quick service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Geachte Nagtegaal,
Dank u wel voor uw beoordeling. Wij stellen het zeer op prijs dat u de tijd heeft genomen om ons te voorzien van een terugkoppeling over uw ervaring met uw bestelling.
Het is zeer fijn om te horen u tevreden bent met het bestelde product.
Graag horen wij van u als er iets is waarmee wij kunnen helpen in de toekomst.
Met vriendelijke groeten,
Hudson Reed Europa
Reply from Hudson Reed NL
Dear Corina,
Thank you very much for your review.
We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our quick service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Dear Freddy,
Thank you very much for your review.
We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our quick service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Low pressure, temperature inaccuracy
The douche we bought looks very elegant however the functionality is not as expected. the temperature does not adjust well. We do not have the cold water at all.it starts from 32+ degree centigrade.
The water pressure is very low at all the different ends. Comparing to our old douche the pressure is 1/3.
March 4, 2024
Reply from Hudson Reed NL
Dear Sadegh,
Thanks for your feedback.
We regret that the shower panel does not work properly. We have checked our system and cannot find any complaint from you on this product. However, we will contact you as soon as possible to resolve the problem.
Kind regards,
Hudson Reed Europe
Everything was good
March 6, 2024
Reply from Hudson Reed NL
Dear JAN SLACHMUYLDERS,
Thank you for your review.
We are very happy to see that you are satisfied with our service!
Please do not hesitate to contact us if we can assist you with anything.
Yours sincerely,
Hudson Reed Europe
Handled correctly
Handled correctly. Materials great, well packaged. Transport and delivery very good and correct, good organized
March 5, 2024
Reply from Hudson Reed NL
Dear tony,
Thank you for your feedback.
We are happy to know that the products were delivered in good condition and they have met your expectations.
We hope to see you soon again on our web shop.
Kindest regards,
Hudson Reed
Reply from Hudson Reed NL
Dear Joris,
Thank you very much for your review.
We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our quick service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Good price setting, correct replacement
Good price setting, quick delivery.
One sink was deliverd broken (due to transport), but was replaced without anu issue.
February 21, 2024
Reply from Hudson Reed NL
Dear,
Thank you very much for your review. We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Dear dominique vergauwen,
Thank you for your review.
We are very happy to see that you are satisfied with our service!
Please do not hesitate to contact us if we can assist you with anything.
Yours sincerely,
Hudson Reed Europe
Reply from Hudson Reed NL
Beste Bart,
Hartelijk bedankt voor uw beoordeling.
Heel fijn om te weten dat u tevreden bent.
Tot ziens!
Met vriendelijke groeten,
Hudson Reed Europa
Reply from Hudson Reed NL
Dear Jesse,
Thank you very much for your review. We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Beste Michel Conrad,
Dank u voor uw recensie.
Heel fijn om te weten dat u tevreden bent met de leveringsservice en aankoop.
Met vriendelijke groeten,
Hudson Reed Europe
I didn't get the dammaged part of the…
I didn't get the dammaged part of the termostat's connector.
January 29, 2024
Reply from Hudson Reed NL
Hello sencer tanriverdi,
Thank you for your feedback.
We apologize that your order was damaged despite our strict quality control.
We have examined the packaging and can assure you that it has now been improved so that we can prevent this problem in the future.
We have also contacted you via email requesting photos of the damaged part. Once we have the photos we will replace the part.
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Dear Michael Eversden,
Thank you very much for your review. We appreciate you taking the time to provide us with feedback about your order.
It is very lovely to hear that you are satisfied with the product you had ordered and that you are happy with our service.
We hope you get great use from your product and please let us know if there's anything we can help with.
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Geachte Hovestad,
Dank u wel voor uw beoordeling. Wij stellen het zeer op prijs dat u de tijd heeft genomen om ons te voorzien van een terugkoppeling over uw ervaring met uw bestelling.
Het is zeer fijn om te horen u tevreden bent met de hulp van onze klantenservice.
Indien u in de toekomst weer hulp nodig heeft, neem dan zeker contact met ons op en dan helpen wij u graag verder.
Met vriendelijke groeten,
Hudson Reed Europa
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