Norwich New Build Snagging Reviews 

101
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had an incredible experience with Rom for our new build snagging inspection. Right from the start, he was extremely friendly, approachable, and professional. Rom went through every minor detail with... See more

Company replied

Rated 5 out of 5 stars

We recently had Rom visit our new build home. We could not fault the experience - Rom was extremely helpful, informative and professional, providing us with a clear report and walk round to ensure we... See more

Company replied

Rated 5 out of 5 stars

We asked Rom to complete a survey on a new 3-bed. We were very impressed by his professionalism as well as his knowledge and thoroughness. He spent around 7 hours at the property including an hour's d... See more

Company replied

Rated 5 out of 5 stars

Rom carried out a snagging inspection of our 4 bedroom new build, and I can safely say it was the wisest choice we made during the whole home buying process. The inspection was so thorough and identif... See more

Company replied

Company details

  1. Building Inspector

Written by the company

We are a Professional New Build Snagging Company Based in Norwich. We cover all of Norfolk and are an Independent Inspection service specialising in New Build Homes. All our reports are PDF's with photos and details of any issues. Your home will be inspected to NHBC/LABC/Premier/ICW specifications depending on who your warranty provider is. Your report will be with you within 2 hrs of our inspection, ready to be forwarded directly to your home builder. We also offer free advice and constant support for our customers before and after the inspection.


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4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

A valuable and enjoyable experience

After booking Rom, I had to change the date half a dozen times because of delays buying our new home, he was fantastically patient and understanding. Once on site he worked diligently throughout the day, we forgot he was there as we got on with unpacking. He walked us through his report at the end of the day and explained in detail all the issues he’d found and what needed doing to fix them. He gave good advice on how to approach the developers and provided the full report and supporting documents within an hour of leaving us.
I would highly recommend Rom to anyone buying a new home. He was born for the job, polite, patient, clear in his explanation, diligent and very professional in his approach.

November 21, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Your review of my services is brilliant and extremely appreciated. I am very happy to give as much help and advice to make the snagging process as easy for home owners as possible.
I hope you get your issues resolved swiftly and many many thanks for the review.

Rated 5 out of 5 stars

Highly recommend Rom to carry out a new…

Highly recommend Rom to carry out a new build snagging survey.

Was very informative and gave extremely helpful advice on how to deal with developers once he’s issued the report and the guidelines they have to follow.

Found numerous snags with one being a leak in the bathroom which could have caused huge issues!

Thank you!

November 18, 2023
Unprompted review
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Reply from Norwich New Build Snagging

Thank you Luke for the review. I'm glad we caught that one before it became a major problem. I hope you enjoy your lovely new home.

Rated 5 out of 5 stars

Genuine review

Genuinely the most precise work I have seen. Hours of labour! The report was detailed like it his own home. And very helpful with making sure I understood everything

Thank you so much to rom

November 6, 2023
Unprompted review
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Reply from Norwich New Build Snagging

Many thanks for the review. You are more than welcome and please feel free to contact me if you require any further advice.

Rated 5 out of 5 stars

I cannot praise Rom enough

I cannot praise Rom enough, the entire process from start to finish was very efficient. Rom is very professional, knowledgeable, friendly, approachable and he really took his time to do an outstanding job, nothing was too much to ask and he pointed out snags that we would have never found ourselves until much later down the line.
I would HIGHLY recommend his services to anyone buying a new build, this was money well spent and definitely worth every penny.

October 10, 2023
Unprompted review
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Reply from Norwich New Build Snagging

Many thanks for the great review Maikel. It was a pleasure to meet you and I hope you enjoy your lovely new home.

Rated 5 out of 5 stars

Professional and Thorough Snagging

Rom was fantastic from start to finish. After spending hours inspecting the whole property we were given a thorough tour of the house reveling snagging issues we had not noticied ourselves along with advice and guidance about the issues. Within half an hour of Rom leaving we had a full report of the all the snagging issues Rom had identified.

October 7, 2023
Unprompted review
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Reply from Norwich New Build Snagging

Thank you Marc, It was a pleasure meeting you and I hope you enjoy your new home.

Rated 5 out of 5 stars

Professional, Informative and Impressive

I don't often write reviews but in this instance, I felt compelled to write.
Rom, the snagging inspector conducted a detailed and thorough survey of my new house. The end result was an impressive catalogue of faults and incorrect building features which I would never have spotted or known about. I was immediately drawn by his professionalism and impressed by his expansive knowledge of the building rules and regulations.
On completion of the survey, Rom took me through every item he had noted and photographed for the final report and advised me on how to approach and tackle the on-site building managers with the issues that had been raised.
At the end, I was more than satisfied with his work and thoroughness and would highly recommend him to family and friends who may decide to buy a new home. This was money well spent and a must for anyone who decides to purchase a newly built home.
Thanks Rom. Really impressed with your attention to detail and valuable advice.

October 3, 2023
Unprompted review
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Reply from Norwich New Build Snagging

Thank you Steven for such a awesome review. It was my pleasure and I hope it all goes well with your home builders. Please feel free to contact me for any further advice. It was lovely meeting you and and I hope you enjoy your new home.
Thanks again.
Rom.....

Rated 5 out of 5 stars

Essential!

Excellent service, highly recommend to anyone buying a new build.

September 25, 2023
Unprompted review
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Reply from Norwich New Build Snagging

Thankyou Dan, glad to be of help and I hope it all goes well with your builder.

Rated 5 out of 5 stars

Excellent service

Rom offers us an experienced and professional snagging service with detailed inspections and suggestions. I would probably recommend the service to anyone who need or interested in it.

September 15, 2023
Unprompted review
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Reply from Norwich New Build Snagging

Many thanks for the review Jay. It was a pleasure meeting you and I hope it all goes well with your builder.

Rated 5 out of 5 stars

Fantastic friendly professional

Very professional. Good value for money found snags in spots I wouldn't even think of looking. Report is easy to read. They even take you around the house afterwards showing you everything explaining how it should be. Gives excellent advice when dealing with site team/customer services. Everything he goes over with you is all in the report afterwards aswell so no need to worrie if you forget.

September 13, 2023
Unprompted review
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Reply from Norwich New Build Snagging

Thank you for the great review Darren, really appreciate it. It was a pleasure meting you and I hope you enjoy your new home.

Rated 5 out of 5 stars

Very professional survey

We asked Rom to complete a survey on a new 3-bed. We were very impressed by his professionalism as well as his knowledge and thoroughness. He spent around 7 hours at the property including an hour's debrief with us at the end. He found issues with materials and workmanship we would never have noticed and has given good advice on how best to approach the developer. We made the right choice in hiring him and if we ever buy another new house, we'll get him back!

September 12, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Many thanks for the review Martin. It was a pleasure and I hope your issues get resolved quickly.

Rated 5 out of 5 stars

Brilliant - 5* all the way!

Fantastic - this is the first time I have ever had a snagging inspection completed and I am glad I went with Rom. Rom was super professional and provided a great inspection and report. Rom also provided support with how to approach the building companies regarding rectifying concerns.

I would defiantly use Rom again and recommend to anyone purchasing a new home/wanting a snag inspection.

September 1, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you Reece for the review, I am glad to be of help and please let me know if you are in need of any further advice.
Thanks again.

Rated 5 out of 5 stars

Great service

I highly recommend Rom's services. His professionalism and attention to detail are impressive. He was very thorough in identifying even the smallest issues. He communicated his findings clearly and concisely, taking the time to explain the severity of each defect he discovered. I wouldn't have noticed most of the issues by myself. I am extremely satisfied with his services.

August 21, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thanks again for the great review. You have a lovely well built home and I hope you get all your issues resolved quickly.

Rated 5 out of 5 stars

Rom was friendly and very professional …

Rom was friendly and very professional throughout. He is very thorough in snagging and has identified issues that can be sorted before they become problems for the homeowner. His tips on how to raise issues with the developers is also very helpful. I would definitely recommend snagging with NNBS. All in all, money well spent.

August 20, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you Daryl for the review. It was great meeting you and I hope you enjoy your new home.

Rated 5 out of 5 stars

Best money spent worth every penny

NNBS we’re very through with the house inspection raising well over a hundred snagging issues. A lot were minor but a few serious problems that are being resolved as I post this. Rom spent a good part of the day on our property and at the end of the inspection gave us helpful tips and hints on how to communicate with the building company. I am so pleased that we hired this company as snags we didn’t pick up on we’re revealed and the peace of mind took an immense amount of stress of our shoulders. I highly recommend that you should seriously consider using this company

July 18, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Hi Drew, Thank you so much for the great review. Glad to hear they are getting to grips with the issues and please feel free to contact me if you require any further advice.

Rated 5 out of 5 stars

Excellent service from Ron was very…

Excellent service from Ron was very thorough report is very good including pictures meaning builders can see issues
He explained all faults and was a pleasure to deal with also very reasonable cost

July 5, 2023
Unprompted review
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Reply from Norwich New Build Snagging

Thank you for the review Paul. I am always available for advice and I hope you enjoy your new home.

Rated 5 out of 5 stars

First class

Rom spent the day yesterday snagging my new property. I would have no hesitation in recommending him to anyone with concerns about their new built. Rom was so thorough and did not miss a thing absolute eye for detail It was amazing the tiny but very important things he found that you and I would probably not even see. Very helpful, polite and very knowledgable . So very pleased.

August 2, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

I was glad to be of help and very many thanks for the great review. I hope all your issues get resolved quickly.

Rated 5 out of 5 stars

Absolute must for anyone buying new…

Absolute must for anyone buying new build, brilliant services very good knowledge of how things should be done, what a eye opener thanks alot so glad I call you

July 21, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

You are more than welcome Reece, hiope it all goes well with your builders and thanks for the review. Enjoy your new home.

Rated 5 out of 5 stars

Incredibly thorough and helpful

Rom was fantastic to work with. Really responsive, incredibly thorough, and with such an impressive eye for detail! His report caught so many things I’d never have noticed in a hundred years, and he noted down every instance where the builders needed to better adhere to legal and NHBC regulations. I’d you’re buying a new build, I highly, highly recommend Rom and his company.

July 19, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you so much for the great review. I hope you enjoy your new home and I am always available for advice in the future.

Rated 5 out of 5 stars

Highly recommend Rom to do the snagging!

Highly recommend Rom to do the snagging report for the new build house. He is very professional and check every details carefully. Also, he is not mind to share the knowledge and explain what the defect is according to NHBC standard. Really appreciate it.

July 17, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Many thanks Joey, glad to be of help and please feel free to contact me if you need any advice.

Rated 5 out of 5 stars

Very professional job and well…

Very professional job and well recommended for anyone moving into a new build property. Rom spotted things I may not even picked up on! 10/10

July 3, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you Stephen, I hope you enjoy your new home and please contact me if you need further advice.

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