Norwich New Build Snagging Reviews 

101
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had an incredible experience with Rom for our new build snagging inspection. Right from the start, he was extremely friendly, approachable, and professional. Rom went through every minor detail with... See more

Company replied

Rated 5 out of 5 stars

We recently had Rom visit our new build home. We could not fault the experience - Rom was extremely helpful, informative and professional, providing us with a clear report and walk round to ensure we... See more

Company replied

Rated 5 out of 5 stars

We asked Rom to complete a survey on a new 3-bed. We were very impressed by his professionalism as well as his knowledge and thoroughness. He spent around 7 hours at the property including an hour's d... See more

Company replied

Rated 5 out of 5 stars

Rom carried out a snagging inspection of our 4 bedroom new build, and I can safely say it was the wisest choice we made during the whole home buying process. The inspection was so thorough and identif... See more

Company replied

Company details

  1. Building Inspector

Written by the company

We are a Professional New Build Snagging Company Based in Norwich. We cover all of Norfolk and are an Independent Inspection service specialising in New Build Homes. All our reports are PDF's with photos and details of any issues. Your home will be inspected to NHBC/LABC/Premier/ICW specifications depending on who your warranty provider is. Your report will be with you within 2 hrs of our inspection, ready to be forwarded directly to your home builder. We also offer free advice and constant support for our customers before and after the inspection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(101)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rom is good at spotting big and small…

Rom is good at spotting big and small defects while carrying out the snagging. He also explained (face to face) what the defects were post snagging. Very professional.
Great job Rom.

July 13, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Many thanks for the review Christine, please let me know if I can be of any further help and enjoy your new home.

Rated 5 out of 5 stars

Fantastic Services!

Rom was professional, respectful, extremely thorough & well worth it! He explained the entire Snagging Survey process to me and took both time & precision in his work. The Survey Report was completed very promptly and I would highly recommend Rom and his services to anyone buying a new build. There were many snags that Rom identified in my new house and which I have now approached the Builder about to rectify. Rom is supportive and takes time to go through everything in detail. Great services! Thanks Rom! 🙏🏼

July 5, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Hi Claire, you are more than welcome and I am glad to be of help. It was great meeting you and I hope you enjoy your lovely new home.

Rated 5 out of 5 stars

Fantastic service from NNBS

Fantastic service from NNBS, potentially saved us a lot more than it cost to have our property snagged. Very efficient customer care and support-would highly recommend

June 30, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you very much Claire, was lovely meeting you and I hope it goes well with your builders.

Rated 5 out of 5 stars

We were so impressed by the quality and…

We were so impressed by the quality and speed of the survey and report. Rom was knowledgeable and very thorough in his assessment of the property and spent considerable time at the end of the day going through each point with us. Highly recommend.

June 14, 2023
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you for the review Claire. It is very much appreciated. Was lovely meeting you and I hope you enjoy your new home.

Rated 5 out of 5 stars

Absolutely recommend Rom for anyone who…

Absolutely recommend Rom for anyone who has just moved into a new build. The process is very slick and professional- no hassle at all. Report is quick to arrive and simple to understand. Snags we would never of spotted but could result in long term issues demonstrates the value of this service.

A total professional

June 1, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Hi Wendy, thank you so much for the review. It was a pleasure to meet you and to carry out your report.
You have a lovely home and hope you get you issues resolved quickly.
Thanks again
Rom.....

Rated 5 out of 5 stars

Cannot recommend enough

After buying a new build and read about getting a snagging report done I contacted NNBS.

I cannot recommend Rom enough. He is very professional and has an incredible attention to detail - he found snags I wouldn't have even been close to noticing.
The bigger snags he found were backed up by NHBC documentation and he explained everything clear and concise.

I will be recommending NNBS to anyone I know buying a new build.

June 13, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you George for your review. It was a pleasure carrying out your inspection and I hope you get your issues resolved quickly.

Thanks again Rom....

Rated 5 out of 5 stars

Excellent service, well worth the money

Rom was extremely professional and The snagging report provided by Norwich New Build Snagging was brilliant. The report was well-structured, detailed, and easy to understand. There were photos attached with every snag circling the exact point where the snag was and explaining why this was a snag. On some snags with the property which contravened building regs, Rom attached the building regs which it contravenes to be able to prove the point to the builders better!

In conclusion, I wholeheartedly recommend Rom and Norwich New Build Snagging to anyone in need of a snagging report for their new property. The efficiency, accuracy, and professionalism truly set them apart. Rom was at the property all day doing the snagging which shows when you see the attentional to detail as it was outstanding. The service was very friendly and Rom even walked round the property with me and explained all the issues before leaving and gave some great tips and advice as to getting the issues sorted. Couldn’t recommend his service enough.

June 2, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Many thanks Alex for leaving such a great review. It is very much appreciated. I hope it all goes well with your builders and you enjoy your lovely new home.
I am always available for advice if you need any.
Thank you again....

Rated 5 out of 5 stars

Highly recommended

After initial reluctance to employ a professional to compile a list of snags I eventually came to the realisation that I would never be able to spot the non cosmetic issues that fell outside of NHBC regulations.
Very happy with the service and Rom provided some good advice on how to approach/deal with my house builders.

May 23, 2023
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Hi Gary, thank you for the review. It is very much appreciated. Good luck with your home builder and I hope you get your issues resolved quickly.

Rated 5 out of 5 stars

Would definitely recommend

Ron did such a good job, he was very polite, very methodical and explained everything really well! Would definitely recommend him to anyone who needs this service!

May 19, 2023
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Hi Evon, It was a pleasure meeting you and I hope you get your issues resolved quickly.

Rated 5 out of 5 stars

Top notch snagger

Top notch snagger. Highly recommend. Impeccable attention to detail! Great detailed inspection report. Thanks Rom.

May 18, 2023
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Many thanks for the review. You have a lovely home and I hope all goes well with the developers.

Rated 5 out of 5 stars

New property snagging

We have just moved into our new property and the people next door recommended that we got Norwich new build in to carry out a snagging report. We contacted Norwich new build and Rom explained his service so we arranged for him to carry out a survey this was the best money I have spent for a long time he took time to explain what he had found and what we needed to do next and how to go about it. Rom is a professional and can't rate him highly enough exealant work and a very comprehensive report.

May 17, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Many thanks for the great review. It was a pleasure meeting you both and please feel to contact me in future if you need any further advice.

Rated 5 out of 5 stars

Very Satisfactory House Inspection

The inspection was conducted very thoroughly. I come to know about many technical insights about houses. The inspector (Rom) has a very good knowledge and he explained every thing very clearly.

May 14, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you Raheel. You have a lovely well built house and I'm sure it will be perfect once the home builders have taken care of the highlighted issues.

Rated 5 out of 5 stars

Great service

Great service, Rom was very polite courteous and informative. Would highly recommend this company! Money well spent with peace of mind!

May 9, 2023
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Hi Emma, Thanks for the review. It was great meeting you and I hope it all goes well with your home builders.

Rated 5 out of 5 stars

Rom came today to my 3 bedroom house…

Rom came today to my 3 bedroom house after recommendation from another resident on the same development. He was prompt, polite, courteous and respected my property. He explained from the start what the day would hold. Rom was happy to get on with things and didn’t even stop for lunch! At the end of it all, Rom explained in detail room by room, loft, outside and gardens, his findings and asked whether I had anything extra to add. Within an hour or so the report was emailed over and ready to send to the developer. A very detailed report with pictures. It has definitely taken the stress away from me and I now have a very useful check list to go by. I would highly recommend Rom and his services. Thank you very much.

May 10, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

You are more than welcome Emma. It was a pleasure to meet you and I hope you enjoy your new home once your issues have been resolved. Please don't hesitate to contact me if you need further advice.
Thanks for the review.

Rated 5 out of 5 stars

Amazing service

We had Rom come and inspect our 3 bed new build, he came highly recommended by several other people who had moved into our site. Rom made a great impression from the get go, he was prompt and arrived on time, he spoke me through his process and explained how long it would take. We had a busy schedule the day of the inspection but Rom was more than happy to be alone in the house. We returned approx. 6 hours after Rom had started and he took the time to walk us around the house showing us the snags he had found. Rom was very knowledgeable and was able to answer any questions we had. Overall the experience was 10/10 and I would highly recommend him to anyone buying a new build. Thank you Rom!!

April 28, 2023
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you Samantha for such a great review. It was a pleasure meeting you and I hope everything goes well with your home builders.
Thanks again.

Rated 5 out of 5 stars

Outstanding Work

I recently engaged Rom for a snagging work on a new build in Norwich and from the moment he was on site, he demonstrated a keen eye for details that would set him apart from other tradesmen.

What impressed us most about Rom was his ability to identify even the smallest imperfections or areas of concern. He also has an excellent understanding of the construction process, the new building code and was able to explain to us the issues that we should get the developer to fix and why.

He was professional and very courteous. He took the time to go through most of the major issues and explain why they needed resolving. His report was also issued within 2 hours of completing his full day review.

Overall, I would highly recommend Rom to anyone looking for a skilled and dedicated tradesperson who takes pride in their work.

May 5, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you Currim for such a great review. It was a pleasure to carry out your inspection. You have a lovely home and I hope it all goes well with your home builder.
Please do not hesitate to contact me if you need any further advice.
Rom...

Rated 5 out of 5 stars

Exceptional Service

Rom was brilliant, he spent all day going over our new home with a fine tooth comb and clearly knew exactly what to look for. Not only did I receive a comprehensive report within 2 hours of him leaving our home but he took the time to walk me round and explain every snag and what we should expect with the repair.
Incredible service from a true professional. Thank you Rom for all your help.

May 4, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Thank you Jason, glad to be of help. Was great meeting you and I hope you enjoy your new home.....

Rated 5 out of 5 stars

Brilliant service

Brilliant service. I’d really recommend Norwich new build snagging. Rom was really lovely. He did a thorough job and spotted loads of snags which I hadn’t! Not only did he send us an in-depth report but he walked me round the home and showed me the areas he picked up, talked me through them and also advised on how to approach the builder to get the snag list completed.
If you’re looking for a snagger I’d highly recommend 👍🏽

May 3, 2023
Unprompted review
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Hi Emilia, Many thanks for the review. I hope it goes well with your builder and please call/message me if you need any further advice.
Thanks again....

Rated 5 out of 5 stars

First class service

Rom was very professional from first making the booking right to the end of the snagging on our 4 bedroom home he explained every step can’t recommend Norwich New Build Snagging enough

April 27, 2023
Norwich New Build Snagging logo

Reply from Norwich New Build Snagging

Hi Michael, Thanks for the review. It was a pleasure meeting you and I hope you enjoy your lovely new home. I am always available for advice if needed.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look