About Six months ago l bought a pendulum clock from Grandado , very stylish, in cream and gold , with s garnett coloured stone in the centre of the pendulum..... it's now for the last month been slow... See more
Company replied
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See what reviewers are saying
Ok, mistakes were made with my order... but you promptly and professionally delt with it. I'm genuinely impressed. I guess that I, being Canadian and now living in Norway, had lost trust in Custo... See more
Company replied
I didnt get any notification from posten.no about the parcel, even though it was tried delivered at my home. Thanks to Vlad at customer support for sending me information so I could pick it up! Prod... See more
Company replied
Extrem bad quality and was broken 2 places when it arrive,
Company replied
3.6
Average
825 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery and merch as described.
November 7, 2022
Unprompted review
Reply from No Grandado
Hi Johan,
Thank you for your review.
We’re so happy your visit at Grandado went so smoothly.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Extrem bad quality and was broken 2…
Extrem bad quality and was broken 2 places when it arrive,
November 10, 2022
Unprompted review
Reply from No Grandado
Hi Palle,
Thank you for your review.
We are sorry you received a broken product! I will resolve this problem.
Please, share with me your order details, I will find it and contact you. I just clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from No Grandado
Hi Amina,
Thank you for your review.
The team here at Grandado is thrilled to hear such good feedback.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Only recived one of two.
November 4, 2022
Unprompted review
Reply from No Grandado
Hi Arild,
Thank you for your review.
We are sorry you received an incomplete product! I will help you to resolve it.
Please, share with me your order details, I will find it and contact you. I just clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Very good service
Very good service. Got the product wrong, but the respond was excellent. I didn’t have to return the product. They refunded still.
November 9, 2022
Unprompted review
Reply from No Grandado
Hi Eirik,
Thanks for the awesome review.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Very good service
Very good service. The delivery was fast. Got the product wrong, but the respond was super. In good service I didn’t have to send the product back, they rather send me a new one.
November 2, 2022
Unprompted review
Reply from No Grandado
Hi Tora,
Thank you for your review.
We’re so glad you had a good experience.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Faster delivery than expected
Faster delivery than expected. Good tracking app. Thanks!
October 24, 2022
Unprompted review
Reply from No Grandado
Hi Espen,
Thanks for the awesome review.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
They could not deliver my purchase
They could not deliver my purchase, but responsive and good service
October 18, 2022
Unprompted review
Reply from No Grandado
Hi,
Thank you for your review.
We’re so glad you had a good experience. Sorry to hear that you didn’t receive your order. We do our very best to ensure that all orders are delivered and my apologies that it wasn’t the case. Hopefully, it won’t prevent you from using our services in the future.
Wishing you a pleasant day!
With best regards,
Sam from Grandado
Slow delivery - but worth the wait
Slow delivery, but the garage remote worked fine, seems solid, no problems.
October 11, 2022
Unprompted review
Reply from No Grandado
Hi Stian,
Thank you for your review.
We’re glad to hear that our service matched your expectations, although we're so sorry that you haven’t received the parcel sooner. Thank you for recommending us and we hope to welcome you back soon!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
The Company have a very good service
They have a very good Company service.Which I appreciate it alot.
Mila helping me when I got a wrong color on my product.
I send a photo of my wrong product and Mila and the Company
told me that they will send me the right product. And I dont nead to retur the wrong product.
I'm so happy and thankful for your good help.
Keep the good work.
I see forward to get my New product.
Best Regards
Aina Endresen
October 8, 2022
Unprompted review
Reply from No Grandado
Hi Aina,
Thank you for your review.
We're really sorry for delivering the wrong colour. It sometimes happens that something goes wrong when processing an order, but we are glad that Mila found a suitable solution. I'm sure she will be happy to hear your kind words!
Wishing you a pleasant day!
With best regards,
Sam from Grandado
They have a very good customer service…
They have a very good customer service which I appreciate it alot. Sam who have been helping me through out the process Im thankful for your help. Keep the good work.
My best regards,
Grila Ezadi
August 9, 2022
Unprompted review
Reply from No Grandado
Hi Grila,
Thank you for your review.
I’m so glad you like Sam’s work! We’ll pass along the kind words.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Easy and fast.
August 6, 2022
Unprompted review
Reply from No Grandado
Hi Sky-Adeline,
Thanks for the awesome review.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Excelent service
August 4, 2022
Unprompted review
Reply from No Grandado
Hi Jenny,
Thank you for your review.
The team here at Grandado is thrilled to hear such good feedback.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
There was an issue with my order and…
There was an issue with my order and got solved quickly, the custer support is top notch 👌
July 7, 2022
Unprompted review
Reply from No Grandado
Hi Rod,
Thank you for your review.
Our staff will definitely be happy to read what you wrote.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Good service
The item I received was exactly as advertised. The delivery was quick.
July 5, 2022
Unprompted review
Reply from No Grandado
Hi Dag,
Thank you for your review.
We’re so glad you had a good experience.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Product fits like a glove
Product fits like a glove. Nice finish and speedy delivery
July 5, 2022
Unprompted review
Reply from No Grandado
Hi Jon,
Thank you for your review.
We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Customer service
Customer service in this company, is the best.
Got great hjelp from them !!
I highly recommand this company !!
July 1, 2022
Unprompted review
Reply from No Grandado
Hi!
Thank you for your review and for the high evaluation.
It's appreciated! 😊
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Super delivery!
I want to thank the company for the purchase and support in obtaining! I ordered a part for the car and thought that it would not fit my model! Everything came up! And it is possible to track the order! I am very satisfied and recommend to everyone! Thanks!
June 29, 2022
Unprompted review
Reply from No Grandado
Hi Larisa,
Thank you for your review.
We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Takk
Takk, all good, nice.The package hasn't arrived yet but I guess everything will be fine.
June 29, 2022
Unprompted review
Reply from No Grandado
Hi Toni,
Thank you for your review and for the high evaluation.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from No Grandado
Hi VS,
Thank you for your review.
We’re happy to hear that you loved doing business with us.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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