Noah Garden Rooms Reviews 

Have to say when we encountered a problem with getting a door into the back garden which had limited access , we met with the boss at the Telford branch ...his first words were " don't worry we will sort out any problems " which was so reassuring to my wife and I ,who's stress levels were at a high level....the problem was dealt within 24hours ....so we are now ready to go ....also the guys who noah use are top top guys . So a big thank you to the manager

Time from order to delivery is good. Build team really helpful
Doors are very disappointing. All have warped within a week of build. Gaps at the top will not make them watertight

Being fairly local, we were able to visit the Noah Garden Rooms showroom which was helpful and did not have to pay courier charges.
The build is very professional looking and I was so pleased that I upgraded to the black finished metal frames, sliding doors and the higher ceiling height. Also, the butt and board gives it a cozy, rustic look.

Brilliant service, and far superior quality to anything else we could find. We purchased a Pent Shed for our tennis club and paid for delivery and erection. Fantastic service from planning to delivery.

From purchase to installation I felt confident at every step. The guys messaged me prior to their arrival and arrived on time. They were professional courteous and worked hard to install my Drummond workshop in good time and I am more than pleased with how everything turned out. I would recommend this company and their installers to anyone and wouldn’t hesitate to use them again. Many thanks again.

Great experience purchasing our 6x12 shed. excellent customer service throughout from start to finish. Shed was delivered and fitted by Jason and Jim, who did a great job. Superb quality shed that exceeded my expectations. Would highly recommend.

Excellent customer service and the lads who fitted my Summer house were brilliant from start to finish and had it up in no time. Definitely recommend!

Had my 18 x 10 shed delivered and fitted by Steve and Josh yesterday, they worked really hard, very polite and done a great job.
Very happy with purchase

Absolutely Superb customer service from start to finish, workshop installed today and couldn't have asked for a better service - will recommend 100% to other customers, fitters arrived on time, were kind and professional throughout 10 out of 10!!

We were looking for a shed, but we wanted a shed of hight quality and higher specification.
We found noahs garden rooms on line, from our first conversation they had excellent customer service skills, polite and professional, gave regular up dates, and delivery was fast, the shed is modern, strong and is excellent quality. Would highly recommend.

From start to finish my experience with this company is amazing very helpful I would recommend to anyone

Incredible and professional service from the point of contact till the final day of installation. Every member of the team was supportive and helpful. Can only recommend their services.

The service and advice coupled with knowledge quality and pricing was simply the best I've seen.

Thank you Noah, we will certainly use you again and recommend you widely.

Amazing customer service from start to finish. From the staff in the office to the team building the summerhouse, everyone was so helpful and professional. My husbands surprise gift of a summerhouse really hit the spot. Great quality product. Everyone wants one now 😝

WARNING to potential customers this company has no morals extremely poor customer service and shoddy workmanship

We purchased our summer house in August 2023 after visiting the showroom in person talking to the salesman we decided to upgrade on a rubber roof and thicker cladding. The summer house arrived mid August 2024 that’s where the problems began .

Two workmen arrived, assessed our base, that we had prepared and acknowledged it was fit for purpose.

We were previously advised by the sales person that we spoke to on the day of ordering that we should have a DPM. We were also advised that we could and should purchase this ourselves from a local builder merchant, which we did.

The Workmen to our surprise said our base didn’t require this DPM and it was a waste of our money and we should return to the supplier and get a refund, so the summer house was put up without the DPM by their advice.

Late October we were noticing water coming in various points on the back panels. We tried to address this by putting up some guttering but still the back wall was soaking in many areas particularly the floor area. Water was also coming in around the seals of the windows, we requested somebody to come and have a look.

We were advised It was due to the corner joins that needed resealing, we also pointed out that our roof rubber had been poorly attached and cut too short exposing timber!

So in November the corners were sealed and a new rubber was replaced on the roof.

Within weeks, we were experiencing exactly the same problem, so head of customer relations Mark Beale came along with a member of staff and they decided the corner caps had to come off to be resealed properly!

This did not solve the problem. We asked at this point for a refund or a replacement, our request was rejected.

In March of this year they decided to take down the building completely provide a DPM and Rebuild the summer house.
Unfortunately, all this did was to provide us with a summer house that looked secondhand! more screw holes then we had previously and black bitumen stains all over the interior which took us a day to sand and scrub clean.

Did this solve the problem? No of course not again we asked Noah Garden Rooms to take the summerhouse away and refund or replace. They declined and said it was possibly the paint was the problem! We had a visit from a member of Protec Paint Company who as we already believed assured us the paint was not the problem. However they suggested to Noah Garden Rooms a clear coat of one of their products may seal any gaps that the water was coming in.

To workmen arrived at 7.30am with the paint that was recommended. On the tin clearly states 2 to 3 coats should be applied with 2 to 3 hours drying time in between. Within an hour and a half they advise two coats have been placed and that was their job for the day. I insisted I wanted a third coat by 11.30am they advised 3 coats have been applied and they left. It was evident that paint was put on lightly due to the vast amount left in the tin!

By this time we had had several conversations with citizens advice who said we were entitled to return and have a full refund or retain and request a partial refund( the later was requested by us as we had quotes from reputable local companies who could rectify the problem) Noah garden rooms refused either the next move they said, was to involve TRADA an independent timber specialist company in which they advised they would fit the bill of approximately £2600, although in the small print it’s clear if they could find any evidence of wear and tear that bill would be past to us! the only wear and tear we have had on that summer house is the amount of work they have carried out to try and repair how would we be able to prove this ??

The stress has been unmeasurable.

Please think long and hard before using this company.

We purchased our Summer House after my sister ordered one and we saw the exceptional quality and service.
Great experience from start to finish, the Quality is 2nd to non, upgraded roof "best decision" the Builders were Great,Proffional and made sure we were happy with our Summer House, wouldn't hesitate to recommend

Excellent service throughout, staff were all helpful, delivery was on the expected time and date, both Jason and Jim were friendly and had both mine and my brothers shed up in good time with no issues, was extremely happy with the build and would recommend the company to anyone looking to have a garden shed or outbuilding

Turned upon time they said excellent service the two men that delivered the sheds and put them up Jason and Jim to very down to earth very pleasant guys they done a cracking job very satisfied would recommend to anybody

The company were great when we deferred delivery a number of times while we had the base levelled. When we gave the the go ahead (finally) the team arrived on the date and time agreed and installed the garden room / shed in a matter of hours. The lads were helpful and neat in their method of work and didn't drink too much of my tea & coffee! A thoroughly professional outfit. Highly recommended.

Customising via the web site was very easy. Good constant communication about order progress and delivery.