Noaloo Reviews 114

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the quality of products, often finding items to be cheap, poorly made, and not matching the descriptions or images online. Customers frequently reported issues with their orders, including incorrect sizes, missing items, or extremely long delivery times. The refund process was a major source of frustration, with many struggling to receive their money back or being offered only partial refunds. The return policy was also a significant concern, as consumers found that returning items often involved high shipping costs to international locations, making it impractical or impossible to get a full refund. Some people were satisfied with their purchases, noting that certain dresses were as advertised, of good quality, and fit well, occasionally even receiving free accessories.

What people talk about most

Product

Reviewers express significant dissatisfaction with the product quality and accuracy of descriptions. Many... See more

Order

Consumers express significant dissatisfaction with the ordering process. Many report extremely long delivery... See more

Refund

Customers consistently note negative experiences with refund processes. Many reviewers report significant... See more

Quality

People report negative experiences with quality. Many customers express disappointment, citing poor material... See more

Return policy

Customers express significant dissatisfaction with the return policy. Many reviewers report being told they... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid at all costs Wrong size wrong jacket Just a complete scam and should not be allowed to advertise on tik tok, instagram or other social media platforms Like taking £40 and flushing down toi... See more

Rated 1 out of 5 stars

Placed my order and saw that they added earrings for an additional charge which I did not want. I emailed straight away to cancel my order and 2 days later got a reply saying once you order its too la... See more

Rated 1 out of 5 stars

DO NOT USE THESE ABSOLUTE DIRTY SCAMMERS. The website states “Need to exchange or return a product? It's easy and quick in four steps! You can return your order within 14 days of receipt, and we'll... See more

Rated 1 out of 5 stars

If it was possible to give zero stars I would. Do not buy from this company. Order arrived too late - despite being ordered well in advance, items of poor quality, impossible to return items without s... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

114 reviews

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Rated 1 out of 5 stars

SCAM DO NOT USE

Ordered a dress, after a few weeks the tracking said it was delivered but to Reading, even though I don’t live in Reading. I contacted them and they sent me a “proof of delivery” which was a photo of a parcel outside a house that was not mine nor any of my neighbours. I have been trying to contact them since with no response. Seen lots of reviews like this so honestly don’t bother clicking on the add on tik tok.

May 12, 2025
Unprompted review
Rated 2 out of 5 stars

Ordered 2 dresses for a wedding with…

Ordered 2 dresses for a wedding with the intention to just keep the one i preferred. I email asking how to return and the “manager” said I woukd have to ship it back to ASIA at my own expense as they covered the shipping initially.
Alternatively they have offered me a 15% refund on the item I want to return rather than sending it back.
Such a shame as the dresses are beautiful and of decent quality.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

I was a bit sketchy at first

I was a bit sketchy at first, But my dresses arrived and the quality was amazing for the price. Shipping was a little bit longer then expected But it was worth it!

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Don't order from here

Ordered a dress for a wedding. It took ages to arrive & so I had to get a different one for the wedding. When it finally came, I emailed them to refund. They advised I would have to send this back to Asia and cover the cost of the postage which would cost me £30.

May 7, 2025
Unprompted review
Rated 3 out of 5 stars

Nice dress, pity about shipping issues

At first I thought this website was a scam but I gave it a chance and I did receive my dress, although I had some problems with the tracking as my parcel was marked as delivered 5 days before it actually arrived and there was nothing I could do about it. Customer service did respond to my email upon my second attempt at writing to them. I was promised a pair of free earrings with my order which never came but they were automatically added to my basket so I wasn’t too upset I suppose . The dress seems to be nice, slightly different colour from the photo but definitely the same dress.

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a parcel over a month ago…

I ordered a parcel over a month ago with tracking updates stating its partially delivered I have contacted Noaloo with no response- very concerned that it is a scam website!!!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

My order was delivered very quickly and the dress is absolutely beautiful! Great quality and exactly as pictured. Very happy with my purchase!

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

I’m really happy with my experience with Noaloo.The dress looked beautiful and fit nicely it was just a little too small at first. Luckily, customer service was incredibly kind and helpful, and they made it super easy for me to exchange it for a bigger size.

For the price, the quality of the dress is honestly very good

April 19, 2025
Unprompted review
Rated 2 out of 5 stars

‘Melany’ dress from Noaloo

I ordered the Melany dress from Noaloo. When it finally arrived, I opened the package and the dress was different to advertised. The colour was different, cups were different (strap across the cups was missing) and the pattern slightly different. Overall the dress was significantly poorer in terms of quality and style than in the photo. Really disappointed as I was very excited to receive the gorgeous dress in the photo. I contacted Noaloo for a resolution and after a back and forth and offering for their warehouse to make another imitation dress, they offered a full refund.

April 19, 2025
Unprompted review

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