Noble Gold Investments Reviews 

790
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, guiding them through processes with patience and clear explanations. People frequently highlight the excellent customer service, noting the helpfulness and responsiveness that made their interactions smooth and worry-free. The overall service and user experience are described as streamlined and efficient, with many appreciating the ease of transactions and secure handling of their investments. Consumers found the process of purchasing precious metals straightforward, often mentioning the valuable advice and support received, which helped them make informed decisions and feel confident in their investments.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, knowledge, and helpfulness. Many... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and expertise of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and efficiency of the... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with their purchases... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with Kyler Prescott several times in the last couple years and he is friendly, knowledgeable and professional. He worked with us step by step through out each transaction. You make all d... See more

Company replied

Rated 5 out of 5 stars

Mandi Carlson always takes good care of me, even on short notice. Same day wire receipt and Precious Metals purchase. Deliveries are on schedule and on time; Sometimes, even earlier than expected. No... See more

Company replied

Rated 5 out of 5 stars

I came into this investment field void of any knowledge of precious metals. I went with Noble Gold due to a recommendation from a podcaster I faithfully follow. Upon contact, I was connected with Be... See more

Company replied

Rated 5 out of 5 stars

I’d like to share my experience working with Micah Haines at Noble Gold. I was initially skeptical about the process, but Micah’s knowledge, patience, and kindness quickly put me at ease. He explain... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Alternative Financial Service
  3. Investment Service

Written by the company

Noble Gold Investments aims to give our clients a safe and easy way to buy precious metals, offering friendliness, honesty, and an in-depth understanding of how to increase the value of their investments. We started with the goal of preserving our client’s wealth, but the real center of our business is customer service. That’s why we do our best to provide in-depth information on precious metals and how they can protect your portfolio now and for many years to come.


Contact info

4.9

Excellent

TrustScore 5 out of 5

790 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(790)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jake was very informative

Jake was very informative and walked me through the whole process with ease, taking time to answer my concerns and any questions that I had.

November 21, 2025
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Reply from Noble Gold Investments

Hi Lora! Jake is honored to be mentioned in your review. There's nothing more important to us than the security of your financial future. If you ever have questions, please give us a call. We're here for you.

Rated 5 out of 5 stars

Trustworthy & Experienced

Every time I reach out to Josh he is quick to respond via call, text or email. He always allows me ample time to talk over my goals and then helps me with some recommendations, and never makes me feel pressured. It's also been great to see my metals IRA doing so well!

April 6, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Tanya! We're so glad you had a great experience with Josh! We may sell precious metals, but we consider customer service to be our #1 product. THanks for being part of the Noble Gold family.

Rated 5 out of 5 stars

Josh Ward most excellent.

Always great working with Josh. My purchases are always on the money. Looking forward to working with him in 2026. I think he should wear a tie in his promo picture.Lol

December 8, 2025
Unprompted review
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Reply from Noble Gold Investments

We're so glad you had a great experience with Josh, even without a tie ;). Congratulations on investing in a hedge and thank you for trusting us to help you with it.

Rated 5 out of 5 stars

When I first called Noble Gold

When I first called Noble Gold, I was referred by a multitude of people that said that Noble Gold was very reputable, I had never invested before, and my first encounter with the Noble Gold representative. Joshua Ward was phenomenal. Immediately he answered all my questions in great detail, was very kind and generous with his time, quick to call me back to answer any questions so once I decided to invest it was easy for me to go with Joshua Ward because he had earned my trust and I ended up investing tens of thousands of dollar with confidence. I highly recommend Joshua Ward at Noble Gold for your investment advice.

January 30, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Nelsi! Wow, thank you so much for your kind words! Josh is honored to be mentioned in your review! There's nothing more important to us than the security of your financial future. Congratulations on investing in a hedge, and thank you for trusting us to help you with it.

Rated 5 out of 5 stars

Ask for Josh Ward calling Noble Gold

My experience lead me to receiving help from Josh Ward at Noble Gold. The hesitation to move investment into medals was met with encouragement that my research outside of NG was telling me this was a smart move. Josh made everything seamless. Over the years working with Josh has increased my belief that I did not make a mistake. My portfolio has increased providing great results. Thanks for your help Josh.

December 10, 2025
Unprompted review
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Reply from Noble Gold Investments

Wow, we really appreciate this! We're so glad you had a great experience with Josh and that we can count you as part of the Noble Gold family. We consider customer service to be our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Highly Recommended

They were very helpful in setting up my account. I needed help and had questions. I dealt with Joshua Ward. For four years, he has been consistently very helpful and a straight shooter. Precious metals are not for the faint-hearted. No one can tell the future; things go up, and they go down. His straightforward information and help were invaluable as I navigated my precious metals journey. If you're considering precious metals, I recommend Noble Gold Investments.

September 20, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Michael! We appreciate your kind words! Josh is so happy to be mentioned in your review. Thank you for being part of the Noble Gold family.

Rated 5 out of 5 stars
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Reply from Noble Gold Investments

Hi Linda! We're so glad you had a great experience with Josh. There's nothing more important to us than the security of your financial future. If you ever have questions, please don't hesitate to call.

Rated 5 out of 5 stars

Clear, easy, Fast setup

Micha explain and walk me through the entire process. He was very patient with answering any questions a I had.

Thank you

December 5, 2025
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Reply from Noble Gold Investments

Hi Eddie! We're so glad you had a great experience with Micah. Thanks for being part of the Noble Gold family.

Rated 5 out of 5 stars

Great Experience

Fast response, and Joshua Ward. He has answer all my questions and contacts me back. And walked me right through giving up my money for gold and silver.

November 29, 2025
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Reply from Noble Gold Investments

Hi Walter! Josh is honored to be mentioned in your review. Congratulations on investing in a hedge and thank you for trusting us to help you with it.

Rated 5 out of 5 stars

Kyler Prescott

Kyler has been great to work with. He's made our metal investing seamless. Thanks Kyler

December 5, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Leon! Kyler is tickled to be mentioned in your review. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Noble Gold did not disappoint

Noble Gold did not disappoint. My advisor, Kyler was great! He made my first purchase of precious metals almost effortless. Thanks Nobel Gold!

December 5, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Vickie! We're so glad you had a great experience with Kyler! There's nothing more important to us than the security of your financial future. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Ben Smith was my go to man for advising…

Ben Smith was my go to man for advising me with honest and accurate info to invest in metals. I liked speaking to him as he was onboard with my views of the corrupt and inept failing system with investing in traditional markets and such. He took in my ideas and helped me with my decisions.

December 5, 2024
Unprompted review
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Reply from Noble Gold Investments

Hi Karen! Ben is delighted to be mentioned in your review. We may sell precious metals, but we consider customer service our #1 product. We're here for you.

Rated 5 out of 5 stars

In September of 2022

In September of 2022, I called Noble Gold wanting to switch my IRA over to precious metals! I had very limited knowledge but Ben Smith helped me with the process every step of the way. Ben was patient with me and was understanding. Today, my investment has just about tripled!! Yes, you read that correctly, TRIPLED!!! I’m a very happy customer! Thank you Ben!!

November 17, 2025
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Reply from Noble Gold Investments

Wow, Robert! Thank you so much for your kind words! Congratulations on investing in a hedge, and thank you for trusting us to help you with it.

Rated 5 out of 5 stars

Kyler Prescott with Noble Gold is your guy!

I worked with Kyler Prescott with Noble Gold and his professionalism as well as kindness and compassion towards me is what truly helped me make a decision with Noble Gold. Kyler was extremely attentive and helped me understand the process every step of the way. This was all new to me but I understand that I made the right choice especially after watching the price of gold and silver rise so quickly this year. It's very easy to login and quickly check the status. If you have the opportunity, work with Kyler, he's a great guy and will definitely have your back!

December 24, 2024
Unprompted review
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Reply from Noble Gold Investments

Hi Cristol! Kyler is honored to be mentioned in your review. We may sell gold, silver, platinum and palladium, but we consider customer service to be our top product. Thanks for being part of the Noble Gold family.

Rated 5 out of 5 stars

I have been working with Kyler for transfer of retirement funds.

I have been working with Kyler for several years now. He is prompt, efficient, and helped me resolve issues in transfer of from funds from my previous company which were challenging. I continue to contact him when investing and would recommend him highly.

March 31, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Janice! We're so glad you had a great experience with Kyler! We appreciate your kind words.

Rated 5 out of 5 stars

Excellent customer care

Excellent customer care. Always there to help me when I have a question on my investment.

April 22, 2025
Unprompted review
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Reply from Noble Gold Investments

Wow, thank you, Daniel! We greatly appreciate this!

Rated 5 out of 5 stars

Kyler Prescott

Kyler Prescott, our Senior Sales Associate was instrumental in our choice of Noble Gold. He made the experience a knowledgeable and worthwhile venture. I highly recommend him for your investment needs. We look forward to seeing our future grow. Thanks Kyler.
Ron O Escondido Ca.

December 4, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Ron! Kyler is delighted to be mentioned in your review! There's nothing more important to us than the security of your financial future. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Kyler was very professional

Kyler was very professional, informative and friendly. He was able to take several of my calls and answer all my questions. A very good experience!

May 1, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Deaion! Kyler is honored to be mentioned in your review. Thanks for being part of the Noble Gold family!

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