Noble Gold Investments Reviews 

790
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, offering patient and helpful guidance throughout the investment process. Many people highlight the excellent customer service, noting clear explanations and a smooth, easy process, which is particularly beneficial for those new to investing. Reviewers appreciate the efficient handling of transactions and the responsiveness of the team, leading to confidence and high satisfaction with their precious metals purchases. People also value the trustworthiness and non-pressuring approach, making their overall investment journey enjoyable and successful.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, professionalism, and extensive... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and expertise of... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with their purchases and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as easy, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with Kyler Prescott several times in the last couple years and he is friendly, knowledgeable and professional. He worked with us step by step through out each transaction. You make all d... See more

Company replied

Rated 5 out of 5 stars

I’d like to share my experience working with Micah Haines at Noble Gold. I was initially skeptical about the process, but Micah’s knowledge, patience, and kindness quickly put me at ease. He explain... See more

Company replied

Rated 5 out of 5 stars

Mandi Carlson always takes good care of me, even on short notice. Same day wire receipt and Precious Metals purchase. Deliveries are on schedule and on time; Sometimes, even earlier than expected. No... See more

Company replied

Rated 5 out of 5 stars

I came into this investment field void of any knowledge of precious metals. I went with Noble Gold due to a recommendation from a podcaster I faithfully follow. Upon contact, I was connected with Be... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Alternative Financial Service
  3. Investment Service

Written by the company

Noble Gold Investments aims to give our clients a safe and easy way to buy precious metals, offering friendliness, honesty, and an in-depth understanding of how to increase the value of their investments. We started with the goal of preserving our client’s wealth, but the real center of our business is customer service. That’s why we do our best to provide in-depth information on precious metals and how they can protect your portfolio now and for many years to come.


Contact info

4.9

Excellent

TrustScore 5 out of 5

790 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(790)

150 reviews in the last 12 months

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Rated 1 out of 5 stars

Buying-great service / Selling-a nightmare!!!

Buying from Noble Gold was smooth—but trying to sell has been a nightmare! For four weeks I’ve called, left voicemails, and sent multiple emails, and still no one will call me back. I’ve received only one email response, which does not cover my questions.
While they ignored me, prices dropped dramatically, costing us over $120,000 in value.
Being forced into email-only communication makes it impossible to lock in prices, and the lack of responsiveness is absolutely unacceptable for a company handling people’s investments.
I would caution anyone to think very carefully before trusting them with their money.
Update 2/20/26:
That is incorrect, Noble Gold. I contacted you 1/16, 1/23, 1/28, 2/4, 2/10, 2/11, and 2/12. Finally, on 2/12 you called me (when metal prices tanked). Had you contacted me in the 5-7 period, as stated on your auto-email replies, I would have sold my metals in late Jan with an additional $120k in value. I finally sold the metals to end the nightmare with you. Absolutely nothing Noble about your company!

January 15, 2026
Unprompted review
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Reply from Noble Gold Investments

Update 2/26/2026
We understand that this experience has been frustrating, and we appreciate you taking the time to share your perspective.

With respect to response timing, automated replies provide estimated timeframes but do not constitute guaranteed service commitments. All buyback inquiries are addressed in the order received and in accordance with Noble Gold’s established policies and procedures. Because precious metals transactions require affirmative client confirmation before execution, pricing is established based on the live bid spot rate at the time of confirmation and cannot be locked in advance or applied retroactively. This policy is applied consistently to all clients to ensure fairness and uniform treatment.

We regret that your experience did not align with your expectations. Noble Gold remains committed to maintaining transparent processes and assisting clients in accordance with established procedures. We wish you the best moving forward.

________________________________________________________________________________________________________________

Our team has called and emailed to follow up and has provided the requested buyback quote in accordance with our standard first-in, first-out process and current market pricing. As with all precious metals transactions, pricing is based on the live bid spot rate at the time of confirmation. To ensure fairness to all clients, we are unable to move individual requests ahead of others already in queue, as doing so would not be fair to those who contacted us earlier. Additionally, each email sent to our BuyBacks department generates a response outlining current response times so clients are informed of expected timelines. Noble Gold remains committed to assisting every client promptly and professionally and will continue to provide requested services within our established processes.

Rated 5 out of 5 stars

JOSHUA HAS HANDLED MY PURCHASES VERY…

JOSHUA HAS HANDLED MY PURCHASES VERY PROFESSIONALLY AND EFFICIENTLY. I WILL RECOMMEND YOU TO ANYONE WISHING TO PURCHASE PRECIOUS METALS

February 6, 2026
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Reply from Noble Gold Investments

Hi Mark! Thanks so much for your kind words. We're so glad you had a great experience with Josh. There's nothing more important to us than the security of your financial future. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Everyone was very knowledgeable

Everyone was very knowledgeable, and helpful. Easy to talk with. We would recommend this group.

February 5, 2026
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Reply from Noble Gold Investments

Hi Larry and Bobbie! We greatly appreciate the 5 stars! Thanks for being part of the Noble Gold family.

Rated 5 out of 5 stars

Noble Gold has great people

Noble Gold has great people. They are very knowledgeable and the service is top notch. They are never pushy, when your ready they are ready. Love my experience.

September 25, 2025
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Reply from Noble Gold Investments

Thanks so much, Steven! We may be selling precious metals, but we consider customer service our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

So glad I moved my retirement funds…

So glad I moved my retirement funds from the traditional investments into Noble Gold for metals. In this state of financial transition and reworking (will be part of history), what seemed like a risky shift is today looking like the safer and only viable route. Thank you to Jake and the Noble team for making this whole process extremely smooth, answering ALL my questions and helping me secure my investment no matter how big or small!!!!

September 18, 2025
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Reply from Noble Gold Investments

Hi Jennifer! Wow, thank you for your kind words. There's nothing more important to us than the security of your financial future. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great staff, outstanding company

My sales representative was great, knowledgeable in their products and patiently answered all my questions

January 8, 2026
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Reply from Noble Gold Investments

Hi Michael! We're so glad you had a great experience! Thank you so much for your kind words. We may be selling gold, silver, platinum, and palladium, but we consider customer service to be our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Kyler P

Kyler P. was very helpful and I appreciate his dedication to noble gold and it's customers. Fast shipping

January 6, 2026
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Reply from Noble Gold Investments

Hi Ferris! Thank you so much for your kind words! Kyler's honored to be mentioned in your review. Thanks for being part of the Noble Gold family.

Rated 5 out of 5 stars

Great Results

A pleasure to work with.

December 23, 2025
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Reply from Noble Gold Investments

Appreciate this!

Rated 5 out of 5 stars

Fantastic company, Great Service

A business associate of mine needed to understand the process of buying/selling/storing precious metals in order to develop a product he is working on. I recommended Josh of Noble Gold and explained what I needed. he was not hesitant to meet with my business associate and explain the process to him. A very unselfish move. I was able to recommend him because of the previous experiences I had with the company.
I needed help with moving my IRA to silver and Joshua Ward was recommended! He did a fantastic, professional job. He was available for my personal calls and if he was with another client he would call back. Unlike other brokers who tried to sell collectors items for higher profit, Josh was honest and upfront about the products. I was assured with pictures of the purchase and certificates. He recommended a safe and affordable vault for storage. He also assured me that when I am ready to sell, his company will make the purchase. I am extremely happy that I met Josh in July 2022 and made some purchases then. I highly recommend his company and services.

June 11, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Jacinta! Thank you so much for your kind words. Josh is honored to be mentioned in your review. We may be selling precious metals, but we consider customer service to be our #1 product. Thank you for being a part of the Noble Gold family/

Rated 5 out of 5 stars

I’ve been working with Jake Bell for…

I’ve been working with Jake Bell for about 3 years now and it hasn’t disappointed, he’s very thorough and explains everything clear and it’s very knowledgeable and willing to help you in any way possible I highly recommend this company and Jake.

December 24, 2025
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Reply from Noble Gold Investments

Wow, thank you, Casey! We're so glad you've had such a great experience with Jake. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Noble Gold you can trust!

I’d like to share my experience working with Micah Haines at Noble Gold. I was initially skeptical about the process, but Micah’s knowledge, patience, and kindness quickly put me at ease. He explained everything clearly, answered all my questions.

Even my bank representative commented on how smooth and well-organized everything was. Thanks to Micah, what began with uncertainty turned into confidence. I’m very thankful for his help and highly recommend Noble Gold for your precious metals purchases.

December 16, 2025
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Reply from Noble Gold Investments

Hi Michael! Micah is honored to be mentioned in your review! Congratulations on investing in a hedge and thank you for trusting us to help you with it. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Silver Purchase

I called a few other companies before deciding on Noble Gold. Mandai Carlson was friendly, courteous, professional and informative with patience for my questions.

December 4, 2025
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Reply from Noble Gold Investments

Hi Bill! We're so glad you had a great experience with Mandi! Thanks for being part of the Noble Gold family. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Credibility

Credibility, Communication, Expediency, Delivery.
Everything I was told by sales was in fact how the transaction went down. Very happy return customer

December 9, 2025
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Reply from Noble Gold Investments

Wow, John! Thank you so much for the kind words. We're lucky to have you as part of the Noble Gold family.

Rated 5 out of 5 stars

Excellent support from Joshua Ward on my IRA

Excellent support from Joshua Ward on my IRA account. From initial contact to follow up, it gives me confidence I made the right choice!

December 16, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Mark! We're so glad you had a great experience with Josh. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

403b Rollover

I initiated the rollover of an Individual Retirement Account (IRA) with Noble Gold in 2023. Following extensive research and due diligence across various industry competitors, I concluded that Noble Gold offered the most suitable investment solution for my needs.
Ben Smith, my assigned representative at Noble Gold, provided exceptional assistance throughout the initial rollover process. He skillfully facilitated the experience, alleviating my initial anxiety concerning the investment in precious metals, specifically silver. My assets are securely stored with Equity Trust, and their operational support has been consistently efficient. Notably, over the last two years, my initial investment has seen a threefold increase in value.
Building on this positive experience, I subsequently executed a substantial partial rollover of my 403(b) retirement account in October 2025, again with the expert guidance of Ben Smith. I now have complete confidence in my investment decisions and frequently recommend Noble Gold to friends and colleagues considering the transition of their retirement funds.
Thank you, Noble Gold, for your professional service and remarkable results.

December 15, 2025
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Reply from Noble Gold Investments

Wow, thank you so much, Amanda! There's nothing more important to us than the security of your financial future. Thank you for being part of the Noble Gold Family. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

I felt like the Mandi Carlson and the…

I felt like the Mandi Carlson and the team were there to explain things and answer any questions.

December 15, 2025
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Reply from Noble Gold Investments

Hi Jeffrey! Thanks for your kind words. Mandi is honored to be mentioned in your review. Congratulations on investing in a hedge, and thank you for trusting us to help you with it.

Rated 5 out of 5 stars

Mike Toledo was great to work with

Mike Toledo was great to work with, he explained everything to me and answered all my questions without pressuring me.

December 11, 2025
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Reply from Noble Gold Investments

Hi Lois! We're so glad you had a great experience with Michael. We may be selling precious metals, but we consider customer service to be our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Josh Ward has been excellent to work…

Josh Ward has been excellent to work with. He’s always been very responsive and I feel he provides me with the best and most accurate details and options for me. He is the primary reason I have so much confidence in Noble Gold as a company.

October 1, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Mary! We're so glad you had a great experience with Josh! There's nothing more important to us than the security of your financial future. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Kyler Prescott

I greatly appreciated Kyler Prescott’s integrity and professionalism while working with me on my Noble Gold investment. He provides clear explanations, realistic expectations, and thoughtful guidance without any pressure. His experience and steady communication made the entire process smooth and reassuring. I would confidently recommend Kyler to anyone seeking a trustworthy precious metals advisor.

December 1, 2025
Unprompted review
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Reply from Noble Gold Investments

Hi Kathy! We really appreciate your kind words, and we're so glad you had a great experience with Kyler! Thank you for being part of the Noble Gold family. If you ever have questions, call us. We're here for you.

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