The bed and side tables I purchased are fantastic quality and look very smart. Nodax were let down by the delivery company, so went the extra mile to make it right which I really appreciate. I would b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service was excellent with this company. I wasn't sure of the measurements but Damian really helped me achieve the right size. I couldn't be happier with the slats because they are of gre... See more
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Amazing amazing bed! Great color and very solid. Completely silent. Don’t waste money on overpriced, low-quality beds, this is a fantastic purchase. I thought a lot about beds, and I’m very happy with... See more
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I wish there were more stars available, particularly for the customer service, which was incredible. Magda and Damian went above and beyond expectations to get this bed to me on an aggressive schedule... See more
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Company details
Written by the company
At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.
Contact info
Cornfields Barn 1, Sibleys Lane, CM6 2NU, Thaxted, United Kingdom
- 07926223398
- sales@nodax.co.uk
- nodax.co.uk
Reply from Nodax UK Ltd
Dear Jane,
Thank you so much for your fantastic feedback! We're thrilled to hear that you're happy with the quality of the wood and our service. Your kind words mean a lot to us—thank you for choosing us!
It means a lot to us that you took the time to share your experience—thank you for your support!
If there's anything else we can do for you, please don't hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
The bed was scratched in one visible…
The bed was scratched in one visible area and there was a visible indent in another visible part. On the whole the bed would be good and solid but they packed it like that as there were no signs of damage on the boxes when delivered. Disappointing.
November 17, 2024
Reply from Nodax UK Ltd
Dear Elena,
Thank you for your feedback, and we’re truly sorry to hear about the issues with your bed. While we’re glad you find the bed to be solid overall, it’s disappointing to know there were visible imperfections. This certainly isn’t the standard we aim for, and we’ll take your comments on board to improve our quality checks. Please don’t hesitate to reach out to our customer service team and send us the photos of the problem so we can assist you further.
Kind regards,
Magda
Nodax UK Ltd
Excellent communication from Nodax…
Excellent communication from Nodax throughout the process. The bed is now up and looks great. It's strong and sturdy and as a small double makes the small room it is in look like a proper double room
November 20, 2024
Reply from Nodax UK Ltd
Dear Mrs Laura,
Thank you for your wonderful feedback! We’re thrilled to hear that the bed not only looks great but also adds to the feel of your room. It’s great to know you found our communication helpful throughout the process. If you need any assistance in the future, we’re always here to help. Enjoy your new bed!
Kind regards,
Magda
Nodax UK Ltd
Great bed and customer service
Really solid well made bed and great customer service and communication from Magda. I accidentally put the wrong delivery address on the order, but I emailed Nodax to please amend it and Magda responded straight away with confirmation of the new delivery address. In the world of faceless online companies that do not respond to emails it is refreshing to use a small company who offer good customer service. The bed is really well priced too!
November 13, 2024
Reply from Nodax UK Ltd
Dear Andrew,
Thank you so much for your thoughtful review! We're delighted to hear you’re happy with the bed's quality and found it to be a great value. It’s wonderful to know Magda and the team could assist you promptly with the delivery address issue—your kind words about our customer service mean a lot to us. If you need anything in the future, don’t hesitate to get in touch. Enjoy your new bed!
Kind regards,
Magda
Nodax UK Ltd
Very easy to put together
I bought the super king, it was very easy to put together, I did this alone and managed fine. Solid sturdy bed. If buying a super king or king size make sure they send extra washers. Couple of washers missing but they sent some out in the post.
Very happy with my bed
October 29, 2024
Reply from Nodax UK Ltd
Dear Miss Aicha,
Thank you for your review! We’re so glad to hear you’re happy with your super king bed and found it easy to assemble, even on your own! It’s great to know the bed feels solid and sturdy. We appreciate your patience with the missing washers, and we’re pleased we could quickly resolve that for you. Thank you for choosing us, and we hope you enjoy your bed for years to come!
Kind regards,
Magda
Nodax UK Ltd
Superb company
Superb company. I have purchased 4 orders with Nodax and they are superb. Quality of items are outstanding and the aftercare cannot be faulted. Damian and the entire team could not do enough to ensure our purchase end to end was seamless and we would not consider shopping anywhere else. Many thanks Nodax. Elaine
November 7, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Elaine,
Thank you so much for your kind words, Elaine! We’re thrilled to hear that you’ve had such a positive experience with Nodax and that the quality of our items and aftercare has impressed you. Damian and our entire team are so pleased to know they’ve made your shopping experience seamless. We truly appreciate your loyalty and look forward to assisting you again in the future. Many thanks for your continued support!
Kind regards,
Magda
Nodax UK LTD
Happy customer 😊
Not disappointed with this bed at all! Ordered the Aurora king size in Oak and it’s beautiful. Very happy with the quality of the wood and how easy it was to put together.
October 23, 2024
Reply from Nodax UK Ltd
Dear Abbey,
Thank you for your wonderful review! We’re thrilled to hear that you’re happy with your Aurora king-size bed in oak. It’s great to know you found the quality of the wood excellent and the assembly process easy. We’re glad it’s been a positive experience for you!
If there's anything else we can do for you, please don't hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
Easy assembled sturdy bed
Delivery was relatively quick and the bed was so easy to assemble, but at the same time made from good quality material and sturdy.
October 23, 2024
Reply from Nodax UK Ltd
Dear Andy,
Thank you for sharing your feedback! It’s great to hear that the delivery was quick and the bed was easy to assemble. The fact that it’s sturdy and made from good quality material is definitely a bonus!
If there's anything else we can do for you, please don't hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
Good service Delivery was fast and…
Good service Delivery was fast and friendly. Bed frame was easy to ensemble. Friendly and eco package. Bed seams fine may be one of negatives for my point of view is that the heathers gap is to big and the pillows falls from the bed. We got the extra space for under is well
Made and useful. Just need to have some time to see the strength of the bed. For now all is good.
October 21, 2024
Reply from Nodax UK Ltd
Dear Jorge,
Thank you for your feedback! We're glad to hear you enjoyed the fast and friendly delivery and the eco-friendly packaging. It's great that the bed frame was easy to assemble and that the under-bed storage is practical. We appreciate your note on the headboard gap and will pass this along to our product team. Thank you again for choosing us, and we hope your bed continues to meet your expectations!
Kind regards,
Magda
Nodax UK Ltd
Very pleased with order
Very pleased with my order. I noticed an error on delivery address after placing, emailed customer services and had a reply within minutes. Decent quality for flat pack furniture and good value for money.
October 13, 2024
Reply from Nodax UK Ltd
Dear Mr Holden,
Thank you so much for your feedback! We’re thrilled to hear you’re pleased with your order. Our customer service team strives to respond promptly, and we’re glad we could help with the delivery address issue. Enjoy your new furniture, and thank you for choosing us!
Kind regards,
Magda
Nodax UK Ltd
Would recommend!
Excellent quality and friendly business. I appreciated our interaction.
October 8, 2024
Reply from Nodax UK Ltd
Dear Ioanna,
Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with the excellent quality of our products and that you had a positive experience with our business. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
The bed frame was of high quality
The bed frame was of high quality. Got a call from the company when I ordered it to make sure I am aware of the size of the bed (European size). Happy I ordered it along with mattress from the same company. No issue with my delivery at all everything went as planned and the delivery guys were great too.
October 7, 2024
Reply from Nodax UK Ltd
Dear Mary,
Thank you for your excellent feedback! We're delighted to hear that you're pleased with the quality of the bed frame and that our team reached out to confirm the size, ensuring everything met your expectations. We're also happy the delivery process went smoothly, and our team provided great service.
We truly appreciate your trust in ordering both the bed frame and mattress from us. Feel free to reach out if you need further assistance—we’re always here to help!
Kind regards,
Magda
Nodax UK Ltd
Quick delivery and good communication
Quick delivery and good communication. The bed is sturdy and fairly easy to assemble. This is our second bed from Nodax; the first one has proved sturdy and durable for our adult son, and we have therefore bought the second one for our teenage daughter.
October 6, 2024
Reply from Nodax UK Ltd
Dear Mette,
Thank you for your continued support and for sharing your experience! We’re thrilled to hear that our beds' quick delivery, communication, and quality met your expectations once again. It's lovely to know that the first bed has been sturdy and durable for your son, and we're confident the second one will be just as reliable for your daughter. If you need further assistance, feel free to contact our customer service team.
Kind regards,
Magda
Nodax UK Ltd
All good
All good. Bed arrived on time easy to build. One to watch though is when I ordered I ordered a different colour. The invoice that I don’t look at clearly stars the colour that arrived… not a biggie as we can cope with colour and it wasn’t noticed until
After the build…
October 6, 2024
Reply from Nodax UK Ltd
Dear Ged,
Thank you for your review! We’re glad the bed arrived on time and was easy to assemble. We apologize for the mix-up with the colour and appreciate your understanding. If you’d like to discuss this further or need any assistance, please don’t hesitate to contact our customer service team. We are always here to help.
Kind regards,
Magda
Well made solid bed
Well made solid bed and easy to put together for one person. No problem with the delivery and I had a courtsey phone call from the business which was a nice touch. Only thing I'd recommend to Nodax is to upgrade the supplied allen key as it stripped after 3 bolt uses.
September 23, 2024
Reply from Nodax UK Ltd
Dear Peter,
Thank you for your kind words! We’re delighted to hear that you're happy with the quality of the bed and that the assembly was straightforward. It's great to know the delivery went smoothly and that you appreciated our courtesy call.
We appreciate your suggestion about the Allen key. We wanted to let you know that we recently upgraded our assembly tools and now include a ratchet instead of an Allen key to make the process even easier. We're continuously working to improve our products and services, and your feedback helps us do just that. We will send the ratchet today via Royal Mail, and we’re confident it will make future assembly much easier for you.
Your feedback means a lot to us, and we look forward to serving you again.
Kind regards,
Magda
Nodax UK Ltd
Great customer service - very responsive
Despite some small errors with the product we received, customer support was very quick, worked with us and helped to correct the issue immediately. We reccommend this brand to anyone
August 15, 2024
Reply from Nodax UK Ltd
Dear Blazej,
Thank you so much for your kind feedback! We're glad to hear that, despite the initial issues, our customer support team was able to assist you promptly and resolve everything to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your understanding. If there's anything else we can do for you, please don't hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
Failed delivery, but…
Sadly I did not receive my order due to DX failing to deliver the product in its entirety, leading to me having to reject delivery.
Thankfully Magda at the company handled the situation well. From what I can see, the products look great and maybe I will return in the future but their courier does seem to let them down at times so perhaps they need to address this situation before the courier starts to effect their reputation - they are certainly losing them money.
September 12, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Shaun,
Thank you for your understanding and for sharing your feedback. I sincerely apologize for the inconvenience caused by the failed delivery. I completely understand how frustrating this must have been for you, and we are actively working to address the issues with our courier.
It’s great to hear that you are pleased with what you’ve seen of our products, and we genuinely hope to have the chance to serve you again in the future. Your comments are invaluable in helping us improve the service.
Thank you again for your patience and understanding.
Best regards,
Magda
Nodax UK Ltd
Great product, great service
It was great being able to select the delivery date when we placed the order. Having placed the order, we received a phone call from the company to clarify/correct something - brilliant. The goods arrived, and the quality of the materials and the kit (clear instructions and how it all went together, etc) was excellent. Would definitely recommend.
September 10, 2024
Reply from Nodax UK Ltd
Dear Jonathan,
Thank you for your fantastic feedback! We're so pleased to hear that you appreciated the ability to select your delivery date and found our communication helpful. It's also great to know that the quality of the product, instructions, and assembly process met your expectations. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything in the future, please feel free to get in touch!
Kind regards,
Magda
Nodax UK LTD
Our small double bed and comfortable…
Our small double bed and comfortable mattress are exactly what we wanted and we are particularly grateful to Damian who carried it all up a very steep path and lots of awkward stairs to our loft room. He kindly put the bed together for us and was helpful in every way. Would highly recommend this company for the quality of their products - the bed looks really solid and attractive - and their excellent customer service. Thank you
September 6, 2024
Unprompted review
Reply from Nodax UK Ltd
Good Morning,
Thank you so much for your excellent feedback! We're thrilled you're happy with your new bed and mattress and that the delivery and assembly went smoothly. We’ll surely pass on your kind words to Damian—he'll be delighted to know his efforts made a difference. It’s great to see that you're pleased with the quality and appearance of the bed, and we genuinely appreciate your recommendation. If you need anything else, don’t hesitate to reach out. Thanks again!
Kind regards,
Magda
Nodax UK LTD
Great
The bed looks great. It arrived flat-packed in three parts so I was able to carry it into my flat by myself. It was easy to assemble. The order and delivery process was smooth.
August 26, 2024
Reply from Nodax UK Ltd
Dear Lubica,
Thank you for your feedback! We’re thrilled to hear that you love the look of your bed and that the delivery process was smooth. It's great to know that the flat-pack design made it easier for you to manage.
If you have any further questions or need assistance, feel free to contact us.
Kind regards,
Magda
Nodax UK LTD
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