The bed and side tables I purchased are fantastic quality and look very smart. Nodax were let down by the delivery company, so went the extra mile to make it right which I really appreciate. I would b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service was excellent with this company. I wasn't sure of the measurements but Damian really helped me achieve the right size. I couldn't be happier with the slats because they are of gre... See more
Company replied
Amazing amazing bed! Great color and very solid. Completely silent. Don’t waste money on overpriced, low-quality beds, this is a fantastic purchase. I thought a lot about beds, and I’m very happy with... See more
Company replied
I wish there were more stars available, particularly for the customer service, which was incredible. Magda and Damian went above and beyond expectations to get this bed to me on an aggressive schedule... See more
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Company details
Written by the company
At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.
Contact info
Cornfields Barn 1, Sibleys Lane, CM6 2NU, Thaxted, United Kingdom
- 07926223398
- sales@nodax.co.uk
- nodax.co.uk
Great company - highly recommend
We bought an absolutely beautiful bed from this company. It's stunning; really good quality at a reasonable price. The customer service is second to none - we were able to bring our delivery forward by two weeks. Delivery service was also perfect.
The only complaint is that the instructions for the bed were unclear and confusing. Once we had sorted them out, it was simple to build the bed.
All in all, highly recommend
August 29, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Vicky,
Thank you for your feedback! We’re delighted you love the bed and had a positive experience with our customer service and delivery team. We appreciate your honesty regarding the assembly instructions and will work on making them more transparent for future customers. Your recommendation means a lot to us, and we’re glad to have exceeded your expectations!
If you have any further assistance, feel free to reach out!
Kind regards,
Magda
Nodax UK LTD
Great product great service
From start to finish the service has been impeccable, we are so pleased with the look and quality of the bed. The service we received included putting the bed together and taking all the package away. We would absolutely recommend Nodax.
August 21, 2024
Reply from Nodax UK Ltd
Dear Tracey,
Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with the look and quality of the bed and the service you received. Our team takes pride in providing a seamless experience from start to finish. Your recommendation means a lot to us, and we’re grateful for your support. If you need anything else in the future, please don’t hesitate to reach out!
Kind regards,
Magda
Nodax UK LTD
Bed and delivery were great, but missing bit.
Bed and delivery were great. I haven't had any response to my message informing you that one of the metal semi-circular fittings was missing.
August 13, 2024
Reply from Nodax UK Ltd
Dear Martin,
Thank you for your feedback and for letting us know that the bed and delivery met your expectations. We sincerely apologize for the lack of response regarding the missing metal semi-circular fitting.
This isn't the experience we want for our customers, and we're sorry for any inconvenience this has caused. We will address this immediately and arrange to send you the missing part as soon as possible.
Thank you for bringing this to our attention. We appreciate your patience and understanding and are committed to resolving this quickly.
Kind regards,
Magda
Nodax UK LTD
Reply from Nodax UK Ltd
Good Afternoon,
Thank you for your feedback! We're pleased to hear that you found the installation process easy and that you're happy with the product.
If you need any further assistance, feel free to reach out. We're here to help!
Kind regards,
Magda
Nodax UK LTD
Reasonable price for a solid bed frame
Reasonable price for a solid bed frame. 100% solid for all components. The bed slats are strong and sturdy. There are 4 strong supportive legs, NOT one. Very happy.
July 28, 2024
Reply from Nodax UK Ltd
Dear Minh,
Thank you for your great feedback! We’re delighted to hear that you’re very happy with the solid construction and reasonable price of your bed frame. It’s wonderful that the sturdy bed slats and four supportive legs have met your expectations.
If you ever need any further assistance, please don’t hesitate to let us know. We appreciate your business and look forward to serving you again!
Kind regards,
Magda
Nodax UK Ltd
Amazing customer service
We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to ask whether they sold spare parts and they generously sent us new supporting legs completely free of charge and within two days. This is truly brilliant customer service and has saved us from having to buy a whole new bed. Thank you so much!
August 7, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Katie,
Thank you for sharing your wonderful experience! We’re thrilled to hear that your Nodax bed has remained in excellent condition for over five years. We understand how stressful moving can be, and we’re glad we could help by providing the replacement supporting legs at no cost and on time.
Your satisfaction is our top priority, and it’s great to know we could save you from the hassle of buying a new bed. Thank you for choosing Nodax, and if you ever need anything else, we’re here to assist.
Kind regards,
Magda
Nodax UK Ltd
Reply from Nodax UK Ltd
Dear Sean,
Thank you for your positive feedback! We’re glad to hear that you were pleased with our quick delivery and good communication. Your recommendation means a lot to us.
If there’s anything more we can do for you, please don’t hesitate to reach out.
Kind regards,
Magda
Nodax UK Ltd
Great, sturdy bed
Very happy from start to finish with the order, delivery and quality of goods supplied. Can't wait to sleep in my new bed
July 31, 2024
Reply from Nodax UK Ltd
Dear Annie,
Thank you for sharing your wonderful experience! We're delighted to hear that you're very happy with every aspect of your order, from start to finish. We’re sure you’ll enjoy your new bed and have many restful nights.
If you need any further assistance, we’re here to help. Thank you again for choosing us!
Kind regards,
Magda
Nodax UK LTD
Very informative highly recommend
Very informative, great quality and delivered earlier than expected. Would highly recommend
July 30, 2024
Reply from Nodax UK Ltd
Dear Ali,
Thank you for your fantastic feedback! We’re thrilled to hear that you found our service informative and that the quality of our product met your expectations. It’s always a pleasure to exceed delivery timelines, and we’re glad we could do that for you.
If there’s anything else we can assist you with, please feel free to reach out.
Kind regards,
Magda
Nodax UK Ltd
Great customer service
Great customer service. Head and footboards of my bed had some issues, they were immediately replaced and overnighted.
July 15, 2024
Reply from Nodax UK Ltd
Dear Yannick,
Thank you for your kind words! We’re glad to hear that our customer service team could quickly resolve the issue with your bed. Your satisfaction is our top priority, and we're pleased we could get the replacement head and footboards to you overnight.
If you need anything else, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again.
Kind regards,
Magda
Nodax UK LTD
Highly recommended
Great service and free delivery to Cornwall on a date of our choosing. So convenient.
Haven't tried the bed yet but it looks great in the photos of our holiday lodge.
Would definitely recommend the company and have already done so to the management of our holiday park.
July 2, 2024
Reply from Nodax UK Ltd
Dear Anne,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you found our service convenient and that the free delivery to Cornwall was a success.
We’re glad the bed looks great in your holiday lodge and hope it exceeds your expectations once you try it out. Your recommendation means a lot to us, and we truly appreciate you spreading the word to the management of your holiday park.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again.
Kind regards,
Magda
Nodax UK LTD
Good quality products
Good quality products , the company even agreed to widen the 135 cm bed frame slightly in order for our 140 cm mattress to fit and it fitted perfectly. Quick delivery. Altogether, very satisfying
July 8, 2024
Reply from Nodax UK Ltd
Dear Jean-Paul,
Thank you for your fantastic feedback! We're delighted to hear that you're satisfied with the quality of our product and that the customized bed frame fits your mattress perfectly. We're also pleased that you appreciated the quick delivery. If you need anything else, please feel free to reach out.
Kind regards,
Magda
Nodax UK Ltd
Reply from Nodax UK Ltd
Dear Michael,
Thank you for your kind feedback! We're pleased to hear you appreciated the communication during your order and that you are happy with the quality of the frames. If you have any further needs, please let us know.
Kind regards,
Magda
Nodax UK Ltd
Great quality and value for money
Great quality and value for money. Fast delivery, highly recommended!
July 11, 2024
Reply from Nodax UK Ltd
Dear David,
Thank you for your fantastic feedback! We're thrilled to hear that you found our product to be of great quality and value and appreciated the fast delivery. Your recommendation means a lot to us.
Kind regards,
Magda
Nodax UK Ltd
Friendly customer support
Friendly customer support, delivered on time, no fuss, great product
July 5, 2024
Reply from Nodax UK Ltd
Dear Jim,
Thank you for your fantastic feedback! We're delighted to hear that you had a great experience with our customer support and timely delivery and that you're enjoying the product. If you need anything else, don't hesitate to reach out.
Kind regards,
Magda
Nodax UK Ltd
Great customer service when I called…
Great customer service when I called with a query - offered options and advice. Very fast delivery. No hassle purchasing. Very happy with product.
July 2, 2024
Reply from Nodax UK Ltd
Good Morning,
Thank you for sharing your positive experience with us. We're delighted to hear that you received great customer service, quick delivery, and helpful advice when you called with a query. It's wonderful to know that you're very happy with the product and found the purchasing process hassle-free.
Your satisfaction is our top priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Magda
Nodax UK LTD
Brilliant product & service
I would not hesitate to recommend this company. The product and customer service were nothing short of impeccable. I love the bed it is sturdy and well made. We were offered a free assembly which we accepted and Damian worked hard taking all packaging with him.
July 5, 2024
Unprompted review
Reply from Nodax UK Ltd
Good Morning,
Thank you so much for your wonderful feedback. We are thrilled to hear that you are satisfied with both the product and our customer service. Your kind words about the bed and Damian's assembly work are greatly appreciated.
We strive to provide impeccable service and high-quality products, and it’s always rewarding to hear that we have met your expectations. If you need any further assistance, please do not hesitate to reach out.
Best regards,
Magda
Nodax UK LTD
Amazing service
I spoke to Damian before putting the order in to see if the bed could be assembled by the company - it could. They even said they would put the new mattress on it (and that had been bought elsewhere). I asked for a set time on a particular day and I got it (8am). Indeed they were there on time. I got photos of the assembled bed and the old bed was taken outside. They packed away all packaging - including that of the mattress - into their car. Initially this company was not going to remove the old bed as they didn't use a van but I was let down by the waste removal company I had arranged and Damian said they could fit in it the car. We agreed a price and everything was taken away. I was sent a photo of the old bed and mattress in the skip at the recycling centre so I did not have to worry about fly-tipping. I must say it was a hassle-free experience and they went above and beyond to help out. I fully recommend them.
July 8, 2024
Unprompted review
Reply from Nodax UK Ltd
Dear Marie,
Thank you so much for taking the time to share your detailed feedback.
We are thrilled to hear that your experience with Damian and our team exceeded your expectations. It’s wonderful to know that the bed assembly, mattress setup, and the removal of the old bed and packaging were all handled smoothly and professionally.
We strive to provide hassle-free and comprehensive services, and it’s gratifying to hear that we could accommodate your specific needs, including the punctual arrival and the extra step of taking your old bed to the recycling centre. Your recommendation means a lot to us and reinforces our commitment to exceptional customer service.
If you ever need any further assistance or have more questions, please don’t hesitate to let us know. We look forward to serving you again.
Best regards,
Magda
Nodax UK Ltd
The headboard has a scratch about 2cm…
The headboard has a scratch about 2cm long. The assembly instructions are good. I think it would be useful to supply pads for the bottom of the legs to protect wood and vinyl floors from scratching.
June 27, 2024
Reply from Nodax UK Ltd
Good Morning,
Thank you for your feedback. We apologize for the scratch on the headboard. Your suggestion to supply pads for the bottom of the legs to protect wood and vinyl floors is very helpful, and we will consider this for future improvements. We're glad to hear that the assembly instructions were good.
Don't hesitate to get in touch with us regarding the scratch on the headboard at nodax.office@gmail.com, and we will assist you further. Thank you again for your valuable input.
Kind regards,
Magda
Nodax UK LTD
Good product awful delivery experience
The bed quality is good and the service over the phone excellent. However I am removing stars because of the awful delivery, on the initial delivery the delivery guy was rude and missed one box and when they sent the second delivery with the missing box the concierge informed me later someone just dumped a box in reception and not received by anyone. Packages were delivered by DX.
June 24, 2024
Reply from Nodax UK Ltd
Hello Victor,
Thank you for your feedback. We're delighted to hear that you are pleased with the bed quality and our phone service. We sincerely apologize for the delivery issues you encountered. The behaviour of the delivery personnel and the mishandling of your package are unacceptable. We use a courier service to deliver our handmade products, and we will be addressing these issues with the DX Freight courier immediately to prevent such problems in the future. Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Kind regards,
Magda
Nodax UK Ltd
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