Need items to be returned, emailed twice not answered telephone line seems to be disconnected and website says temporarily unavailable. Wish I hadn't placed an order
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Absolutely love my sandals (jasmine black furry sliders).. Quality & comfort 5* exactly what it says on the tin was what i received! Dispatch was rapid considering i bought them the 16th September th... See more
I love my two piece thank you x it's true to size. Normally wear between 14-16 so order xl. Perfect fit. And same day delivery 🥳🥳super fast delivery which is greatly appreciated as I need the item f... See more
Company replied
I have ordered four pairs of sandle (flip-flops) Lovely comfortable footwear and they arrive swiftly too. Definitely will be ordering more!
Company replied
Company details
Written by the company
Online ladies affordable fashion footwear boutique
Contact info
Birmingham, United Kingdom
- Info@noirfootwear.com
- noirfootwear.com
3.8
Great
45 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
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Need items to be returned
Need items to be returned, emailed twice not answered telephone line seems to be disconnected and website says temporarily unavailable. Wish I hadn't placed an order
November 29, 2024
Unprompted review
Quick n easy
October 7, 2024
I received the item it took 2 weeks not…
I received the item it took 2 weeks not sure why when the postmark says Birmingham and I live in London. Have emailed as I would like to exchange for a smaller size but just a wall of silence. Not impressed
March 19, 2024
Reply from Noirfootwear
Hi thank you for your feedback.
We have some items on our website that are pre order only. These items state delivery times at the checkout so that customers are aware of delivery times. I can see from the item that you ordered that the delivery time indicates up to 15 working days.
With regards to a response regarding a smaller size. We have tried to email you on several occasions however you email provider keeps bouncing the email back saying not responding. Therefore we have been unable to communicate. The team did try to call you on the number provided but the call went to voice mail.
If you could reply to us via the chat option on the website then we will be able to support you further.
Many thanks
Cassie
Order not recieved
Order not recieved, company u contactable via phone. Ordered two dresses for my daughters birthday which never arrived thank God I paid using klarna and won't loose the full amount... Avoid
November 24, 2023
Unprompted review
Shoes are comfortable
October 25, 2023
Amazing!!
Amazing!!
I ordered a pair of slippers and they were exactly like the pictures and arrived on time, really happy! 100% recommend
June 25, 2023
Excellent service great shows I…
Excellent service great shows I received so comfortable and people commented
June 11, 2023
Really amazing customer service and top…
Really amazing customer service and top quality items
May 29, 2023
They actually keep in touch with you
They actually keep in touch with you
Ring u if item not in stocks good quality reasonable price 👌
May 9, 2023
Shoes much nicer than i imagined
Shoes much nicer than i imagined. Bought for my Granddaughters prom, she is delighted. Easy to navigate the site and prompt delivery, would recommend.
March 21, 2023
Package came in good time and customer…
Package came in good time and customer service was patient and friendly!
March 3, 2023
Amazing products and great quality
Amazing products and great quality.
The dresses were amazing just as shown on the website. The material were of great quality not thin. Would definitely buy again.
January 29, 2023
Great quality love noir shoes
Great quality. Super fast delivery! Even helped match the shoes to my outfit 😊
January 27, 2023
Extremely satisfied with the customer…
Extremely satisfied with the customer service I received. I’m not sure if the lady’s name but she went above and beyond to ensure i got the dress in the right size. Thank you again
January 9, 2023
Reply from Noirfootwear
Hi Naomi,
Thank you so much for your feedback!
I am super happy that you enjoyed your shopping experience with us!
Thank you so much for supporting our small business! It means alot.
We hope that you shop with us again soon :)
Thanks again,
Cassie
My outfit was gorgeous came with 2-5…
My outfit was gorgeous came with 2-5 working days the quality was up to standards very happy with this order (embellished jumpsuit)
January 13, 2023
Reply from Noirfootwear
Hi Anne,
Thank you so much for your review!
We are super pleased that you enjoyed your shopping experience with us and loved your jumpsuit!
Thank you again for shopping with us and supporting our small business... It really is appreciated.
Love NOIR x
Super fast delivery!
December 21, 2022
Reply from Noirfootwear
Hi Anna
Thank you for your review. We are happy that you received your delivery super fast!
Thank you for shopping with us an supporting our small business! It really is appreciated
Love from NOIR
I was so happy with my outfit
I was so happy with my outfit. It fit perfectly and made me feel so confident 10/10 for everything. Highly recommend
December 31, 2022
Reply from Noirfootwear
Hi Macy,
Thank you for taking the time out to leave us a review :)
I love that you were happy with your outfit and that more importantly you felt super confident in it! This makes me happy!
Thank you again for shopping with us and supporting our small business it really is appreciated x
Love team NOIR
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