Nola Baby Reviews 88

TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

My grandaughters Christmas presents got chucked underneath my office building on the Friday before storm Donogh. When found on the Monday package was wrecked and toys ruined. Despite sending photos... See more

Rated 5 out of 5 stars

The quickest delivery I’ve ever had!! I ordered and 2 days later it had arrived! Bought for my babies first Christmas so haven’t opened yet but they look amazing quality and for so cheap! Definitely... See more

Company replied

Rated 5 out of 5 stars

We are amazed with our recent order from Nola baby. We purchased items for our daughter’s first birthday and were so happy with the quality of all the items we received. Delivery was really quick and... See more

Company replied

Rated 5 out of 5 stars

Really happy about my purchases from Nola Baby. Ordered a few days ago and delivery was super quick and faster than anticipated. Packaging was really well presented and a lovely present for a family m... See more

Company replied

Company details

  1. Baby Store

Written by the company

NolaBaby's aim is to provide modern accessories to the modern parent, in tasteful colour tones using durable materials.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful book

Beautiful book, lovely quality - well packed and delivered quickly

May 27, 2025
Nola Baby logo

Reply from Nola Baby

We’re so happy that you were pleased with your order, thank you for leaving us a review. Nola Baby x

Rated 5 out of 5 stars

They have a wide range of amazing…

They have a wide range of amazing product for good pricing and order was nicely packaged

May 22, 2025
Unprompted review
Nola Baby logo

Reply from Nola Baby

Thank you Emily! We’re pleased that you are happy with your purchase. Nola Baby x

Rated 5 out of 5 stars

I absolutely LOVE this brand

I absolutely LOVE this brand - top quality baby items but without a ridiculous price tag. Something a bit different to add to your gift list. Can’t wait for baby to be old enough for the beach toys. Delivery was great!

May 25, 2025
Unprompted review
Nola Baby logo

Reply from Nola Baby

Thank you so much Sophie, this is such a lovely review! Nola Baby x

Rated 5 out of 5 stars

Customer service is amazing!

I have ordered multiple times off of Nola baby and every time it’s amazing. I had one small problem with one of my items before, I emailed and they responded within minutes and the issue was resolved! The customer service is absolutely amazing, the best I’ve ever come across. I love ordering from here and will continue to order most things for my daughter from this website.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered an item in the wrong size (my…

I ordered an item in the wrong size (my fault entirely) and emailed to see if I could change. They came straight back to me and changed the order on the same day! Really impressed with the service.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great item packaged well and delivered quickly. Great selection online would definitely buy from again

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Loved my items

Loved my items, really fast delivery and staff were very friendly and helpful when we had a missing item, it was literally sent out the same day.

January 28, 2025
Rated 2 out of 5 stars

My grandaughters Christmas presents got…

My grandaughters Christmas presents got chucked underneath my office building on the Friday before storm Donogh. When found on the Monday package was wrecked and toys ruined.
Despite sending photos of all items Nola Baby did not re-send leaving me without the gifts to give, seemed more interested in me returning and made no offer to replace.
Poor customer service, will not use again.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous

I have ordered from Nola Baby multiple times and have always loved the items I’ve received. They’re always well packaged and great quality. I wouldn’t hesitate to purchase again and often buy others gift cards for their little ones.

October 28, 2024
Rated 1 out of 5 stars

Sad to say I wouldn’t recommend

Sad to say I wouldn’t recommend. I ordered the pink corduroy ball pit with pearl white balls. What arrived doesn’t at all look like what they advertise on the website. When I’ve emailed to complain they are blaming the lighting used in the studio. I personally believe this is faults advertisement as I could understand the colour being slightly different but it’s not even close. I’ve been offered a partial refund which I believe to be unacceptable when it’s not what I ordered. They also said I could purchase another cover, I don’t see why I should be spending anymore money. Sad to say I wouldn’t reorder anything from there again when it’s a website I thought I would use all the time.

October 20, 2024
Unprompted review
Rated 2 out of 5 stars

Not value for money

I paid well over a hundred pounds for what is actually a piece of very floppy foam ball pit. I expected the pit to be stronger. When a child leans on it it will just collapse. The packaging was such that the pit had been scrunched up inside the box and has gone out of shape. Not worth the money at all. I think that the 50 reviews already given were probably family/friends/employees of the company and possibly not genuine as I cannot see how they warrant such good reviews. Sounds dodgy to me
Also not great customer service

October 14, 2024
Unprompted review

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