Noodoll Reviews 269

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and adorable designs, often highlighting the attention to detail. Many people appreciate the durability of items like night lights, with some lasting for several years, and find the plush toys to be super cute and well-made. Reviewers are thrilled with their purchases, often mentioning that the products make perfect gifts and are loved by both children and adults. The packaging is frequently noted as excellent, and the products are considered safe for kids, adding to the overall positive sentiment.

What people talk about most

Product

Consumers find the products to be delightful and of high quality. Many reviewers praise the items as adorable... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the durability and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An amazing company - they clearly prioritise simplicity and quality in their products. If you want an excellent night light that actually lasts, I realised recently that my Little Light is probably cl... See more

Rated 5 out of 5 stars

I thought my parcel was missing, so I messaged Noodoll, and they helped me right away. The issue was sorted quickly, and the whole process felt easy and friendly. I really appreciate that they treated... See more

Rated 5 out of 5 stars

Although these dolls are expensive, I bought two. We saw them on Instagram and my son and I just fell in love with them…so I am giving him two of them for his birthday. He has quite a plushy collectio... See more

Rated 5 out of 5 stars

I have ordered a couple plushies from Noodoll and they are just adorable! Got my daughter the Graduation Ricebao Mini Plush Toy for her graduation from college and she was thrilled. Beautiful little g... See more


Company details

  1. Gift Shop
  2. Home Goods Store
  3. Stationery Store
  4. Stationery Wholesaler
  5. Toy Store
  6. Wholesaler

Written by the company

Hello, we're Noodoll: A London-based, female-founded design brand making plushie friends for life and so much more. Every toy is guaranteed to stay with you for a lifetime thanks to our Friends for Life project (offering free repairs as well as a pre-loved shop). These are plushies with a difference, and they are designed to be loved.


Contact info

4.8

Excellent

TrustScore 5 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

ONE HUNDRED OUT OF TEN

WOW the best website ever! I have eight little rice monsters and love them too bits I’d say noodoll makes some of the best plush toys EVER! FIVR STARS!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Quality & sustainability

An amazing company - they clearly prioritise simplicity and quality in their products. If you want an excellent night light that actually lasts, I realised recently that my Little Light is probably close to its 5th or 6th birthday. Don't get a puffy light anywhere else and throw it away in a year - get a super cute night light from Noodoll and it'll be giving you a soft glow in your bedroom for many moons to come.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

So Cute

Where do I start. I absolutely love this shop. I’m already addicted to the RiceSpuds and friends are so cute and well made. They are a lovely size and price. Such a lovely cute gift or your own keepsake and there is so many to choose from. All have a character of their own.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I thought my parcel was missing, so I messaged Noodoll, and they helped me right away. The issue was sorted quickly, and the whole process felt easy and friendly. I really appreciate that they treated me like a valued customer instead of just another order. It’s nice to support a brand that cares. I also love the potato series. They are adorable. 💛

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Marvelous Customer Service

I did have some problems with the website, for my address, however the customer service was impeccable.
I received the gift for my friend and she was super happy. I want to thank Ira and Jen, without them it wouldn't have been possible! Thank you🙏🏼💗

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Little Devil

Thank you for my wonderful little devil. I'm in love! Super happy. Great website and quick delivery. Many thanks. I will be back.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Love these little plushies

Love these little plushies! Very cute and also love that they are intended to be friends for life!
Shipping to US takes a little while to get through customs but it’s worth the wait!!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Costly but worth it

Although these dolls are expensive, I bought two. We saw them on Instagram and my son and I just fell in love with them…so I am giving him two of them for his birthday. He has quite a plushy collection, but he’s in love with these, there’s just so adorable. They arrived in good shape, and I cannot wait till his birthday.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order. And when I reached out, I did not receive any assistance other than letting me know I did put my postal code in my phone number field and that I should check with my courier. I had already mentioned in my initial message that called my post office to try and locate my package but wasn't able to. I will have no choice but to resolve this issue through my bank if I don't receive my order soon. Having already waited over a month after the delivery status says delivered.

June 17, 2025
Unprompted review
Noodoll logo

Reply from Noodoll

Hi Jamie,
we’re truly sorry to hear about your experience and completely understand how upsetting this must be. We’ve contacted Royal Mail’s International Query Desk here in the UK and are also trying our best to get delivery details from USPS. We will keep you updated!
If we’re still unable to locate your package, please don’t worry, we’ll issue a full refund for you.
We’re so sorry for the trouble this has caused and truly appreciate your patience while we do our best to resolve this for you!

Rated 5 out of 5 stars

Gorgeous little plushie

Gorgeous little plushie. Our granddaughter was delighted with Grandma Ricespud to add to her collection.
Attention to detail and packaging was excellent.
Thank you

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

So cute and beautifully packaged! I think we will be adding more to the collection soon! Thank you!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

BEST SPUD EVER

I ordered my first plushie from Noodoll a couple of weeks ago, and it did not disappoint! They’re the perfect size and a little bit squishy. The attention to detail the creators had was just so perfect. I was able to bring my spud to youth camp and me and my friends had a great time carrying him around everywhere in my backpack. Noodoll made my order feel so important! Thank you so much.

July 5, 2025
Unprompted review
Rated 3 out of 5 stars

Order did not arrive and they do not…

Update to the below. Noodle finally replied after raising a PayPal case and leaving a negative review here. They have sent me a replacement and are requesting I delete this review. I have upgraded them to 3 stars but this comment remains due to the lack of initial communications. They are good at chasing up though to delete this post!

Order did not arrive and they do not respond to emails. Have opened a PayPal case.

June 11, 2025
Unprompted review
Noodoll logo

Reply from Noodoll

Dear Ray,
Your order was shipped promptly, and we communicated with you over multiple emails to resolve the issue. A replacement was sent free of charge and delivery was confirmed.
Given these facts, we would kindly ask that you remove this negative review.

Parcel delivered: https://www.royalmail.com/track-your-item#/tracking-results/VB196009806GB

Rated 5 out of 5 stars

Very happy with these little cuties!

I have ordered a couple plushies from Noodoll and they are just adorable! Got my daughter the Graduation Ricebao Mini Plush Toy for her graduation from college and she was thrilled. Beautiful little guys, very impressed at the shipping speed. Will keep checking out the site for new lil friends!

June 9, 2025
Unprompted review

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